IT Dashboard Nov 2013

FEDBANK
FINANCIAL SERVICES LIMITED

FEDBANK

INDEX

FINANCIAL SERVICES LIMITED

Sr No

Particular

IT Org Chart

Manage Engine Status

MPLS Status

Disbursement Summary

Employee Engagement Initiative

IT Org Chart

FEDBANK

FINANCIAL SERVICES LIMITED

Helpdesk Issue Summary

FEDBANK

FINANCIAL SERVICES LIMITED

Status

Category

No of
No of
Branch working
IT
es
Days
Infrastruct
ure
169

26

No of
calls
logged

240

Calls
logged
(Branch/Da Closed
y)
%
0.0005

203

In
Process

37

Status

Category

Calls
No of
No of
logged
Branche working No of calls
In
(Branch/Da Closed
s
Days
logged
Process
Business
y)
Application
%
159

Category

26

104

0.0002

91

13

Status

Calls
No of
logged
In
No of
No of calls
workin
(Branch/D Closed Proces
User
Branches
logged
g Days
ay)
s
Administrati
%
on
169

26

80

0.0001

80

MPLS Issues Summary

Categor
y

TATA
MPLS

No of
No of
Branche working
s
Days

141

26

FEDBANK

FINANCIAL SERVICES LIMITED

Status

No of
calls
logged
28

Calls
logged
In
(Branch/D Closed
Process
ay)
%
0.007

28

FEDBANK

Disbursement summary for the month of November

FINANCIAL SERVICES LIMITED

Region
No of
Disbursemen
t

Amount
in Crs

GL

5171

MH / GUJ

AP /
ROAP

KAR

TN /
ROTN

214

1766

1560

1631

22.12

Region
No of
Disbursement

Amount
in Crs

LAP

15

MUMBAI

PUNE

AHMEDABA
D

FEDBANK

FINANCIAL SERVICES LIMITED

Sr No

Particular

Description

Region wise centralized storage solution for KYC documents

Centralized storage
implemented with following features:
solution for KYC & Loan Daily backup of all document
document
User based authentication
Restricted upload rights provided to users

AD implementation

Active Directory implementation completed for remaining 22

system successfully.

Array password policy

Password policy enabled which will enforced to users to change

their password after every 45 days.

Email password policy 5 days prior to password expiry user will get reminder mail

Router VA

Router Vulnerability Assessment has been conducted by TCL

across PAN India

FEDBANK7
FINANCIAL SERVICES

FEDBANK
FINANCIAL SERVICES LIMITED

Sr No

Particular

Description

HO Firewall Firmware upgraded as a mandatory security fix.

Firmware upgradation This made Firewall up to date with the latest version which was
recommended by Fortigate

FinnOne Enhancement

CAS (4) & LMS (7) enhancement delivered as per timeline 20th
November 2013 & successfully deployed in UAT

Oracle patch upgrade

Oracle 10G version upgrade from 10.2.0.3 to 10.2.0.5 on UAT

and production database

AIX server patch

upgrade

AIX service pack upgrade from version 6100-06-05-11115 to

6100-06-12-1339 on database server

UD for Compound
Interest

User understanding document for Compounding Interest

functionality has been shared with Business

10

FEDBANK8
FINANCIAL SERVICES

Thank You

FEDBANK9
FINANCIAL SERVICES