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Discipline in Organisation

Every organisation ,including a family


have a discipline written or unwritten
which needs to be followed.
Orderly and systematic behaviour of
the employees.
Denotes set of rules and customs
which are supposed to be followed.
Non compliance would be negatively
viewed

What is discipline

Uniformity.
Dos & donts.
Compliance.
Code of thought , perception
and behavior

Discipline-Why:
Uniform perception and behavior.
Awareness and appreciation of such
perception
Differentiate between right and
wrong.
Transparency.
Value based, hence ethical.
Good governance.

Discipline-how
Codified
1.Written
2.Known to all
3.Transparent
4.Lesser problem of
interpretation.
5.Less monitoring
6.Less discretionary.

Un codified
1.Unwritten.
2.May not be known
to all.
3.Not Clear.
4.Higher problem of
interpretation.
5.More monitoring.
6.More Discretionary

Sources

Customs of the organization.


perception of the People at the helm.
Parity with similar organization.
Regulatory Compliances
Industrial peace and harmony

Documented code of discipline

Code of conduct.
Conduct, Discipline and Appeal Rules.
Service Rules.
Standing Orders.
Office orders/circulars.

Indiscipline
The act of omission or commission against
the disciplinary code amounts to
indiscipline.
Omission denotes not doing something
which should have been done.
commission denotes doing something which
should not have been done.
Non Compliance of Rules/Orders without
sufficient reason.

Detecting Indiscipline

Stringent record keeping.


Vigilance department /section.
Peer feedback.
Reporting officer.
Self assessment.

Causes of indiscipline
Excessive job pressure
Improper training
Ignored grievance/ complaint
Unfair and discriminatory treatment
Lack of communication and
coordination
Work place dissatisfaction

Manifestation of indicsipline
High labor turnover/ absenteeism
High man hour loss
Low out put
Low employee morale
Lack of coordination between
employees inter se
Insubordination

Controlling Indiscipline
Management-employee motivational
communication.
One to one counseling.
Verbal Warning.
Written warning.
Issuing strict written orders.

Reducing indiscipline

Early intervention
Root cause analysis
Training and awareness
Clear expectation
Listening and solving grievances
Feedback
Corrective action

Types of Indiscipline
Controllable: Management can reasonably control.
Uncontrollable: Cannot reasonably control.

- Major: serious and leads to major


punishment.

-Minor: not so serious and leads to minor


punishment.
Acceptable indiscipline-Management accepts and
ignores.
Unacceptable indiscipline-Takes action.
Acceptable/Unacceptable indiscipline differs from
company to company, departments within the
company and non employees within the department.

Discipline without punishment

Watch
Analyze
Counsel
Motivate
Soft warning
Rest/ transfer

Disciplinary Proceeding
Initiation of taking action against
undisciplined employee.
Stays with the charge and ends with
punishment/exoneration.
Interim
arrangement
of
transfer/suspension may be taken.

Initiating Charge

Show cause/explanation.
Charge sheet.
Prime facie show cause.
Reference to the code/rules violated.
Should be very specific.

Disciplinary Authority
As per rules.
Shall be always 2/3 level above the
employee.
Appellate Authority shall be at high
level than the Disciplinary Authority.

Establishing Fact

Acceptance of charge.
Not accepting.
-If fact not accepted-injury.
Reply to Management
No reply to management

Injury
Inquiry may not be required when the
misconduct is minor.
Domestic-By internal officers of the
company.
External
A-Independent Agency.
B-Authorised Agency.

Domestic Inquiry
Issue of orders of inquiry
Scope of inquiry
Inquiry officer
Presenting officer-present the cases
on behalf of management.
Coworker assistance
Recording proceedings
report

Inquiry officer shall be appointed by


competent authority of the co.
Should not be biased.
should give equal opportunity to the
parties to represent
Shall record the proceedings
Charge is supposed to be proved by
management before the inquiry
committee.

Disciplinary action
Only by DA
Based on inquiry report
Communication in writing
Action as per manual, rules and
procedure.
Appealable to appelate authority

action

Censure/ stricture
Stoppage of increment
Withdrawal of increment
Transfer
fine
Suspension
dismissal

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