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DEFINITION
Systematic, independent and
PRINCIPLES OF AUDITING
ISO 19011 contains a number of fundamental principles.
Integrity: professionalism, honesty, diligence, responsibility, legal
TYPES OF AUDITS
First party: an audit by the organization of its own system and
organization independent of the client and the user, for the purpose
of certifying the clients management system. To determine whether
an organizations QMS has established, documented, implemented
and maintained in accordance with specified standard.
AUDIT PROGRAMMES
Audit Programmes must be determined, managed
and controlled.
To be effective.
To demonstrate continual improvement.
Second-party audit
First-party audit
AUDIT OBJECTIVES
Confirmation of management system complies with the
standard.
and procedures.
requirements.
AUDIT SCOPE
Describes the extent and boundaries of the audit in terms
of;
Physical location
Organizational units
Activities and processes to be audit
The duration of audit
AUDIT CRITERIA
The requirements of the quality management system
standard
Policies
Procedures
Regulations
Legislation
Contractual requirements
Industry sector codes of conduct
followings
Balance the strengths and weaknesses of the individual team members
Develop a harmonious working relationship
Manage the audit process
Represent the audit team in communication
Lead the audit team to achieve the audit conclusion
Prepare and complete the audit report
Audit team leader shall assign responsibility for auditing specific
GOOD PRACTICE AT
MEETINGS
At meeting, the auditors should remain polite, calm and
Introduce themselves;
Ensure that the agenda is known and understood;
Keep to the agenda;
Keep control;
Keep to time;
Avoid arguments;
Listen to others;
Maintain appropriate records.
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