Using The TSM 5.3 ISC

IBM Software Group
TSM Administration Using the ISC/Administration

Center
Unofficial reference documentation to provide tips
for ISC and TSM Administration
2005 IBM Corporation
IBM Software Group | Tivoli software
Agenda
Issues and Solutions Faced with new ISC/Administration
Center
Troubleshooting the Installation of the ISC
Interface/Administration Center
Hints and Tips for using the ISC/Administration Center
Performance Tips
Futures
Appendix for performing tasks with the new ISC, broken down
by category
URLs for further information
IBM Software Group
Issues and Solutions Faced with the New

ISC/Administration Center
Problems migrating to ISC

Problem
The Administration Center interface is new in Version 5.3. Users
accustomed to the previous Web interface can use this Appendix
provided as part of this presentation as a reference to learn how to
perform common tasks in the new interface.
Solution
Use this quick path reference to learn how to perform some
common tasks.
Details about other tasks are available in the help for the
Administration Center (for example, setting up library sharing).
Problems migrating to ISC

Problem
Not all the pieces of the old Web Administration interface have been
ported. Users need to understand what is there in the new interface,
what is not there but is being planned, and what has been removed
and will not be replaced.
Solution
Use this quick path reference to learn what has not been ported yet.
Details about futures and directions of the Administration Center.
IBM Software Group
Troubleshooting the Installation of

Common Problems with Installation

Installation pre-requisites not followed:
1. If machine does not have enough memory per recommendations, users have
seen install go to nn% and then hang. Common values for nn seem to be
15%, 33%, 66%. For virtual machines, some users have reported having to
have as much as 2 GB virtual memory for install to complete.
2. Not enough temporary space follow the recommendations. Close is not
good enough. This is temp space used only for the installation of the ISC/AC.
3. Bad CD or corrupt files installation starts and almost immediately stops.
4. If install fails, the following files are needed for support:
1. vpd.properties(inroothomedirectory)
2. ISCRuntimeInstall.log(intmpdirectory)
3. ac_install.log(in<ISCRoot>/Tivoli/dsm/logs)
4. Portal*files(intmpdirectory)
Common Problems with Installation

Other common problems:
1. Windows do not pop-up as they should.
1. ISC turns off most pop-up blockers so that this works. If you are getting
windows that fail to pop-up, you may want to check to see if you have any
blockers that are not being disabled.
2. Flash tutorials dont work.

1. Check to see that you have Macromedia Flash 6 or higher installed.
2. Check to see that you have cookies enabled for your browser
Before You call the Support Center:

Use the Collector utility for Files that Support
will require
1. Use utility supportUtil.bat/sh for Windows/UNIX.
1. Location is \Program Files\IBM\ISC\Tivoli\dsm\bin (for Windows)
2. Option 6 (Start the collection Tools)
1. Creates a file named AdminCenterSupport.zip.

1. Needs to be sent to Support Center for analysis
IBM Software Group
Hints and Tips for using the

ISC/Administration Center Tips

Get a bigger monitor (less scrolling)
Use the Favorites capability of the ISC
Set the authentication timeout
Backup the ISC components to prevent loss of ISC Ids and
passwords
11
Using the Favorites option of ISC

Use Favorites to bookmark
common tasks
After you Add to Favorites, then
Use pull-down menu, select
Organize Favorites, and then
rename the task to some
meaningful name
12
Using the Favorites option with ISC
13
Setting the Authentication Timeout

Replaces old command of set webauthtimeout (Timeout after period
of Administrator inactivity)
Done under DOS window using a script provided with product name
is supportUtil.bat (Windows). If this is a UNIX ISC/AC installation,
script is named supportUtil.sh)
Location is \Program Files\IBM\ISC\Tivoli\dsm\bin (for Windows)
Option 5 after starting script sets the timeout value (Update the
Administration Center session timeout setting)
Script executed on ISC machine
ISC must must be restarted after change.
14
Backing up the ISC - Windows

Stop the Integrated Solutions Console
c:\program files\IBM\ISC\PortalServer\bin\StopISC.bat ISC_Portal
Using the IBM Tivoli Storage Manager backup-archive client,

back up the entire Integrated Solutions Console installation
directory. For example:
Dsmc incr c:\program files\IBM\ISC\* su=on
Start the Integrated Solutions Console

c:\program files\IBM\ISC\PortalServer\bin\StartISC.bat ISC_Portal
15
Backing Up the ISC Unix and Linux

Backup restore script provided
Stops ISC
Uses AppServer command to backup WAS configuration files
Starts ISC
Invokes TSM
Backup:
/opt/IBM/ISC/Tivoli/dsm/bin/backupisc
Restore (Script provided):

/opt/IBM/ISC/Tivoli/dsm/bin/restisc
16
IBM Software Group
Performance
Performance of ISC/Administration Center
18
Performance of ISC/Administration Center

It IS possible to install ISC/Admin Center on same machine as TSM
server
Average additional processor utilization was 6-12% (when AC task
being used). No additional utilization required when not in use
Each AC user required additional 16KB/sec network bandwidth (over
5.2 interface)
Java process alone started by ISC/AC requires at least 380 MB of real
memory, at least 512MB is recommended.
Faster processors help. Health Monitor does a lot of number
crunching
Use the loopback address can cut down on TCP/IP overhead (only
useful for 1 server)
19
IBM Software Group
Futures for ISC/Administration Center
Command Line - Present

Issue a command to a server from the command line
1. Click Storage Devices in the Work Items list
2. In the Servers table, select a server
3. Click Select Action, select Use Command Line, and click Go
The command line is also available from the Servers tables

that are displayed by clicking the following items in the
Work Items list:
Health Monitor
Enterprise Management
Policy Domains and Client Nodes
Server Maintenance
21
Command Line Future (1 of 2)

Port of current Portlet to a Java
Applet
Uses existing admin API in server
no change in server
Applet served from ISC to new

named browser window
Applet communicates directly to
TSM server
Java security rules require a signed
applet and user acceptance to run
Functions include
Command history (up and down
arrows to move through history)
Monospaced font for better
presentation
Use enter key no submit
button
1 browser per server
22
Command Line Future (2 of 2)

Submit button removed users
now just Enter
Runs in Full screen mode
Plan delivery is PTF1
23
Futures Removal of go button

Current dialog tasks require:
Select Server to perform task
by selecting radio button
Selecting action from pulldown menu
Clicking go button
Plan delivery is PTF1
Will be removed
24
Disaster Recovery Manager

DRM Slide 1
Disaster Recovery Management
Tivoli Storage Manager
Getting Started
Health Monitor

The table shows all servers that have been added to the console by the current administrator. Use disaster
recovery management .
Storage Devices
Server Maintenance
Reporting
Select
Licensed for Disaster Recovery Manager
Server Name
Dweezil
Yes
Moon
No
Ahmet
Unknown
Diva
Yes
IBM Confidential
25
DRM Slide 2
Tivoli Storage Manager

Getting Started
Health Monitor

The table shows all servers that have been added to the console by the current administrator. Use disaster
recovery management .
Storage Devices
Server Maintenance
Reporting
Select
Licensed for Disaster Recovery Manager
Server Name
Dweezil
Yes
Moon
No
Ahmet
Unknown
Diva
Yes
<server_name> Disaster Recovery Properties
General Settings
Media Location Settings
Primary Storage Pool Settings
Copy Storage Pool Settings
Machine Recovery Media
IBM Confidential
26
IBM Software Group
TSM Administration using ISC (Task Reference

Appendix)
Administration Tasks
Grouped by category:
1. Tasks for Creating/Renaming, etc Administrators
2. Storage related tasks (example: defining a storage device)
3. Tasks related to Node Management
4. Tasks related to NAS filers
5. Activity Log Tasks
6. Database Tasks
7. Server Tasks
8. Miscellaneous Tasks
28
Administrators Part 1
Granting an administrator access to the Administration
Center
1. Click the Settings tab above the Work Items list
2. In the Settings list, click User and Group Management
3. In the Root table, click "all portal user groups"
4. In the "all portal user groups" table, click TSM_AdminCenter
5. In the TSM_AdminCenter portlet, click New user
29
To add an administrator:
2. In the Servers table, click a server name
3. In the server's properties notebook, click the Administrators tab
4. In the Administrators table, click Select Action, select Add Administrator, and
click Go
To remove an administrator:
3. In the servers properties notebook, click the Administrators tab
4. In the Administrators table, select an administrator
5. Click Select Action, select Remove Administrator, and click Go
30
Lock and unlock an administrator
5. Click Select Action, select Modify Administrator, and click Go
Rename an administrator
2. In the Servers table, click the name of a server
5. Click Select Action, select Modify Administrator, and click Go
31
Storage Part 1
Add a new storage device for the server to use
1. Click Storage Devices in the Work Items list.
2. In the Servers table, select a server.
3. Click Select Action, select Add a Storage Device, and click Go.
4. The wizard helps you to create a library, drives, paths, a device class, and
storage pools for the device.
Check in and label volumes for a library

2. In the Libraries for all Servers table, click a library name.
3. In the library's properties notebook, click the Volumes tab.
4. In the Volumes table, click Select Action, select Add Volumes, and click Go.
32
Storage Part 2
Check out volumes from a library
2. In the Libraries for all Servers table, click a library name
3. In the library's properties notebook, click the Volumes tab
4. In the Volumes table, click Select Action, select Check Out Volumes, and click
Go
Rename a storage pool

3. Click Select Action, select View Storage Pools, and click Go
4. In the server's Storage Pools table, select a storage pool
5. Click Select Action, select Modify Storage Pool, and click Go
33
Storage Part 3
Display information about a storage pool volume
3. Click Select Action, select View Storage Pools, and click Go
4. In the server's Storage Pools table, click the name of a storage pool
5. In the storage pool's properties notebook, click the Volumes tab
Query the status of devices

1. Click Health Monitor in the Work Items list
3. In the server's health information portlet, click Storage Device Status
4. Select Modify Drive, and click Go
34
Storage Part 4
Vary disk drives online and offline
2. In the Libraries table, click a library name
3. In the library's properties notebook, click the Drives tab
4. In the Drives table, select a drive
5. Click Select Action, select Modify Drive, and click Go
35
Nodes Part 1
Lock or unlock a client node
1. Click Policy Domains and Client Nodes in the Work Items list
2. In the Policy Domains table, select a server
3. Click Select Action, select Search for Client Node, and click Go
4. Click Update Table
5. In the Client Nodes table, click the name of a client node
6. In the node's properties notebook, click the Security tab
Enable LAN-free data movement

1. Click Policy Domains and Client Nodes in the Work Items list
3. In the server's policy domains table, click the name of a domain
4. In the domain's properties portlet, click Client Nodes
5. In the Client Nodes table, select a client node
6. Click Select Action, select Enable LAN-free Data Movement, and click Go
36
Nodes Part 2
Access the Web client interface
Ensure that the Web client acceptor daemon or service has been installed,
configured, and started on the client node machine.
1. Click Policy Domains and Client Nodes in the Work Items list.
2. In the Servers table, click the name of a server.
3. In the servers policy domains table, click the name of a domain.
4. In the domains properties portlet, click Client Nodes.
5. In the Client Nodes table, select a client node.
6. Click Select Action, select Launch Backup-archive Client, and click Go.
Note: You can use the Communications tab of a client node's properties
notebook to change the Web client address.
37
NAS Filers
Protect a network-attached storage (NAS) file server
3. Click Select Action, select View Data Movers, and click Go
4. In the server's data movers table, click Select Action, select Create NAS Data
Mover, and click Go
Schedule NDMP backups for NAS file servers

3. In the server's properties notebook, click the Administrative Schedules tab
4. Click Select Action, select Create a Schedule, and click Go
38
Activity Log
Query the activity log for all messages about a particular
client node
3. In the server's health information portlet, click Activity Log
4. In the Filter list, click No filter and select Client Node Name
5. In the Search string field, type the name of the client node
6. Click Update Table
The activity log can also be displayed from the server's properties
notebook
39
Database Part 1
To display the overall status of the database
3. In the server's health information portlet, click Database and Recovery Log
Information
To display details about database volumes, including the

status of mirror volumes
3. Click Select Action, select Server Properties, and click Go
4. In the server's properties notebook, click the Database and Log tab
5. In the Database table, click the name of a volume
40
Database Part 2
Specify the size of the database buffer pool
3. In the server's properties notebook, click the Database and Log tab
4. In the Database table, select a database volume
5. Click Select Action, select Database Properties, and click Go
41
Servers Part 1
Rename a server
Click Storage Devices in the Work Items list
In the Servers table, select a server
Click Select Action, select Remove Server Connection, and click Go
Click Select Action, select Add Server Connection, and click Go
Set up one server as the configuration manager for other,

managed servers
Click Enterprise Management in the Work Items list
In the Servers table, select a server
Click Select Action, select Set Up Enterprise Configuration, and click Go
42
Servers Part 2
Set up server-to-server communication
Part A:
1. Click Enterprise Management in the Work Items list
3. Click Select Action, select Server-to-Server Communication Settings, and
click Go
Part B:
1. Click Enterprise Management in the Work Items list
3. In the servers and server groups portlet, click Servers
4. In the Servers table, click Select Action, select Define Server, and click Go
43
Miscellaneous
Specify the amount of time between automatic expiration
processes
3. In the server's properties notebook, click the General tab
Specify the maximum life of a restartable restore session

3. In the server's properties notebook, click the General tab
44
Schedules
To create a schedule:
2. In the Servers table, click a server name.
3. In the server's properties notebook, click the Administrative Schedules tab.
4. In the Schedules table, click Select Action, select Create a Schedule, and
click Go.
To modify a schedule:
3. In the server's properties notebook, click the Administrative Schedules tab.
4. In the Schedules table, select a schedule.
5. Click Select Action, select Modify Schedule, and click Go.
45
Scripts - Part 1
Create or modify a script
To create a server script:
3. In the server's properties notebook, click the Scripts tab.
4. In the Scripts table, click Select Action, select Create Script, and click Go.
To modify a server script:
4. In the Scripts table, select a script.
5. Click Select Action, select Modify Script, and click Go.
46
Scripts - Part 2
To create a script that performs key maintenance tasks:
1. Click Server Maintenance in the Work Items list.
3. Click Select Action, select Create a Maintenance Script, and click
Go.
Run a script
2. In the Servers table, click the name of a server.
4. In the Scripts table, select a script.
5. Click Select Action, select Run Script, and click Go.
47
Volume History Part 1

To display volume history:
3. Click Select Action, select View Volume History, and click Go.
To modify volume history:
4. In the Volumes table, select a volume.
5. Click Select Action, select Modify Volume History, and click Go.
48
Volume History Part 2

To backup volume history:
4. In the Volumes table, select a volume.
5. Click Select Action, select Backup Volume History, and click Go.
49
IBM Software Group
TSM Administration Using the ISC/Administration

Center
(Admin Center Functions not Yet Available)
Commands not available in ISC

AUDIT LIBRARY
COPY DOMAIN
DELETE DATAMOVER
DISABLE SESSIONS
ENABLE SESSIONS
ESTIMATE DBREORG
MOVE MEDIA
PREPARE and SET commands related to disaster recovery manager
RENAME FILESPACE
RESET commands (RESET BUFPOOL, RESET DBMAXUTIL, RESET
LOGCONSUMPTION, RESET LOGMAXUTIL)
51

SET ACTLOGRETENTION
SET ARCHIVERETENTIONPROTECTION
SET EVENTRETENTION
SET QUERYSCHEDPERIOD
SET RETRYPERIOD
SET SCHEDMODES
SET SERVERNAME
SET SUMMARYRETENTION
SET TAPEALERTMSG
SET TOCLOADRETENTION
52

CLEAN DRIVE
Setting up automatic cleaning is supported
DEFINE DATAMOVER TYPE=SCSI

(Windows servers only) This command is needed only to support
configuration for server-free data movement on Windows servers
Event logging commands (BEGIN EVENTLOGGING, END

EVENTLOGGING, ENABLE EVENTS, DISABLE EVENTS)
Some SNMP options can be viewed in the interface, in a server's properties
notebook
MIGRATE STGPOOL
Use the Server Maintenance work item to create a maintenance script that
includes this action, or use the migration thresholds on storage pools
53

RECLAIM STGPOOL
Use the Server Maintenance work item to create a maintenance script that
includes this action, or use the reclamation thresholds on storage pools
SETOPT
Only the following server options can be modified using the Administration
Center:
BUFPOOLSIZE
EXPINTERVAL
RESTOREINTERVAL
VALIDATE LANFREE
Use the Enable LAN-free Data Movement wizard to get this function
54
Commands with restrictions

DEFINE COPYGROUP TYPE=ARCHIVE
Supported except for these parameters:
RETINIT
RETMIN
These parameters are needed only to support Tivoli Storage Manager for
Data Retention Protection
DEFINE SPACETRIGGER
Supported for databases and recovery logs, but not for storage pools
DEFINE STGPOOL
Supported except for the RECLAMATIONTYPE parameter This parameter is
needed only for support of EMC Centera devices
RESTORE VOLUME
Yes, except use the command line to restore random-access storage pool
volumes
55
IBM Software Group
URLs for Additional Information
For further Information:

Quick Paths to Performing Tasks
TSM Admin Center Wizards
TSM Admin Center: Quick paths to creating Tivoli Storage M
anager objects
TSM Admin Center: support for new and existing functi

on
57

Using The TSM 5.3 ISC

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Using The TSM 5.3 ISC

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IBM Software Group

TSM Administration Using the ISC/Administration

2005 IBM Corporation

IBM Software Group | Tivoli software

IBM Software Group

Issues and Solutions Faced with the New

2005 IBM Corporation

IBM Software Group | Tivoli software

Problems migrating to ISC

IBM Software Group | Tivoli software

Problems migrating to ISC

IBM Software Group

Troubleshooting the Installation of

2005 IBM Corporation

IBM Software Group | Tivoli software

Common Problems with Installation

IBM Software Group | Tivoli software

Common Problems with Installation

2. Flash tutorials dont work.

IBM Software Group | Tivoli software

Before You call the Support Center:

1. Creates a file named AdminCenterSupport.zip.

IBM Software Group

Hints and Tips for using the

2005 IBM Corporation

IBM Software Group | Tivoli software

ISC/Administration Center Tips

IBM Software Group | Tivoli software

Using the Favorites option of ISC

IBM Software Group | Tivoli software

Using the Favorites option with ISC

IBM Software Group | Tivoli software

Setting the Authentication Timeout

IBM Software Group | Tivoli software

Backing up the ISC - Windows

Using the IBM Tivoli Storage Manager backup-archive client,

Start the Integrated Solutions Console

IBM Software Group | Tivoli software

Backing Up the ISC Unix and Linux

Restore (Script provided):

IBM Software Group

2005 IBM Corporation

IBM Software Group | Tivoli software

Performance of ISC/Administration Center

IBM Software Group | Tivoli software

Performance of ISC/Administration Center

IBM Software Group

Futures for ISC/Administration Center

2005 IBM Corporation

IBM Software Group | Tivoli software

Command Line - Present

The command line is also available from the Servers tables

Policy Domains and Client Nodes

IBM Software Group | Tivoli software

Command Line Future (1 of 2)

Applet served from ISC to new

IBM Software Group | Tivoli software

Command Line Future (2 of 2)

IBM Software Group | Tivoli software

Futures Removal of go button

Plan delivery is PTF1

IBM Software Group | Tivoli software

Disaster Recovery Manager