Briefing to CEO

Wednesday, 5 Jan
2011

Information
Technology

Introduction

To provide information on Warees IT

Job Scope and Responsibilities

Background
IT Support is part of Corporate and IT
Support which is one of the sections
under Warees Investments Pte Ltd.
The role of the IT Support is to
ensure that all IT operations are
running smoothly in the organization.

Section Structure
WAN ZAID
DEHYA KAMAL
(Manager,
Operations)

AZRIE ARIS
(IT Executive)

Job Scope /
Responsibilities
Manage Warees office IT infrastructure
Manage Warees website
Manage Mediaware technical
infrastructure
Manage Mediaware clients
Mosque
Commercial advertisers

Job Scope /
Responsibilities

IT support for Mediaware and Warees

(front-end & back-end
Warees website maintenance
Inventory and Warranty checks
Updates and upgrades for software and
hardware
Attend to Mediaware clients request and fault
complaints
Attend to IT clients request and fault
complaints

Warees Network Diagram

IT Equipment in Warees
5 Servers
File and Print Server
Email / Web Server
Database Server
Mediaware Server
CMMS Server

25 ThinkCentre and OEM PCs

11 Thinkpad Laptops
6 Printers

Warees Corporate
Website

Current Systems in
Warees

Timberline
Warees E-Portal

What is mediaWare?
mediaWare is a comprehensive Digital Signage
network solution that helps you deliver your
messages to your target audience with greater
impact.
While being Scalable, Stable and Secure, it is
also easy to Implement and Maintain.
With special Design and Deployment
Capabilities, mediaWare can effectively cater to
the needs of Digital Signage networks ranging
from small and medium to the Large-Scale
projects.

Introduction to mediaWare
1) PC with mediaWare client software for design
2) Central mediaWare server
3) PC with player software
4) LCD or Plasma TV

How mediaWare can be deployed?

mediaWare Network Diagram

LAN

Designers PC

LCD
Player PC

mediaWare
scheduler
server

Player PC

LCD
LAN

Designers PC

LCD
LCD

LCD

Benefits of mediaWare
Suitable for Remote-Location of the Plasma / LCD Display
eg. Mosques, Public areas, Shopping Centres.
Centrally managed via Internet.
One server can control multiple remote Display via the
Internet.
Each remote Plasma display would require a hardware
Player.

Where mediaWare can be used?

Such Businesses and Strategic Locations have benefited from
mediaWare:

Mosques &
Madrasahs
Hospitals
Banks
Office Buildings
Hotels
Schools &
Universities

Warehouses
Property Industry
Shopping Centers
Airports and Railway Stations
Restaurants

NO MORE PAPER BASED NOTICE BOARDS &

ADVERTISEMENTS!!

Sample for Mosque Public

Information

Sample for
Restaurant
Menu
Sample for
Queue Display

Sample for
Shopping Center
Sample for
Transportation
Schedule

Sample for Office Building

Directory

Endless Possibilities

Column Information
& Advertisement

Restaurant Menu
& Advertisement

Public Digital
Portrait

Shopping Center Information &

Advertisement

Action Plan 2011

1 MEDIAWARE AND LIGHTBOX
1.1

Brochures for Mediaware and Lightbox

Objective:
The brochure is for the purpose of marketing the
Mediaware and Lightbox as a package. Since
Warees will be getting the commission from
marketing the Lightbox, we will include this in a
market it together with Mediaware, the
Mediaware and Lightbox brochure will be
seperate from Warees IT Services brochure.

Action Plan 2011

1 MEDIAWARE AND LIGHTBOX
1.2

Mediaware location expansion and relocation

Objective:
Some of the Mediaware in mosque are off most of the
time and viewership is minimal. As an expansion
program, we will identify Mediaware which are inactive
and relocate them to a more strategic location.

Action Plan 2011

2 INTERNAL IT (Warees Investments,
Warees Halal)
2.1

Office system Front-End

Objective:
The objective is to review the current office
system setup and determine if any improvements
or upgrade needed in terms of hardware and
software.

Action Plan 2011

2 INTERNAL IT (Warees Investments, Warees Halal)
2.2

Office system Back-End

Objective:
The objective is to review the current backend support system
and determine if upgrades or improvements needed to support
the daily operations.
Scope:
Email Server
Database Server
Internet Information Server
ePortal and easy-pay system
Backups

Action Plan 2011

2 INTERNAL IT (Warees Investments, Warees
Halal)
2.3 Timberline Application
Objective:
To continuously manage the database for the system.
Scope:
Collaboration with Accounts
Targets / Timeline:
Monitoring and back-up of existing database

Action Plan 2011

2.4 Asset Tagging
Objective:
To record each IT hardware for tracking purposes
Scope:
Digital cameras, projectors, PC, Monitors, Keyboard and
mouse, External HDD, Laptops, other IT related devices

Action Plan 2011

2.5 Server Room cleanup and
reorganization & better lighting
Objective:
The server room has poor lighting and is
overloaded with equipment and need to be
cleared for better working environment and
safety. There are one equipment rack that can
be shifted out to the Warees Halal 3rd floor
office to house spares and outdated
equipment. The exercise also allows the server
room to free up more space for future
expansion.

Areas of Improvement and

Future Plans
To employ 2 sets of backup tapes so
that there is an additional week of
backup. This is for the purpose of
disaster recovery restoration, in case
of servers cessation.
To employ a firewall appliance to
enhance the network security at the
end point of Warees network

Areas of Improvement and

Future Plans
To implement remote access of
network folders.
Further enhance the Business
Continuity Planning for IT in the
event of any disaster

Areas of Improvement and

Future Plans
Working closely with Fund Raising
Team and Halal Division to improve
marketing efforts for Mediaware.
Explore new technologies and enhancements
for Mediaware to keep up with current
competitors and public display service providers

Thank You