Behavioral concept in

decision making
 A manager being, behave in a way in a given
situation.
 The response of one manager may not be the
same as that of the two other managers,as they
differ on the behavioral platform.
 Even though tools methods and procedures are
evolved the decision is many a time influenced
by personal factors such as behavior.
 The manager differ in their approach
towards.
 Decision making in the organization and
therefore they can be classified into two
category the achievement oriented looking
for excellent and the task oriented.
 He would weigh all the pros and cons
properly and then conclude
 The behavior of the manager is also influenced
by the position holds in the organization.
 The behavior is influence by a fear and an
anxiety that the personal image may be
tarnished and the career prospects in the
organization may bo spoiled due to defeat or a
failure.
 The managerial behavior therefore is a
complex mix of the personal values.
 The interplay of different decision making of
all the manager in the organization shapes up
the organization decision making decision
making .
 The rationale of the bussiness decision will
largely depend upon the individuals their
position in the organization and their inter-
relationship with other managers.
ORGANIZATIONAL DECISION
MAKING
 It may be mentioned here that class have used
the term organization in the form of
organization. Which is a part of management
process. presently the term organization is used
in following way with or without prefix.
 As entity
 As group of people
 As structure
 As process
 An organization is an arrarement of individuals
having diifferent goals.
 Each individual enjoy different power and rights
because of his position . Function and
importance in the organization .
 Since there is an imbalace in the power structure
the different individual cannot equally influence
the organizational behavior the management
process.
 The corporate goals and the goals of the
department/division or the functional goals
many a times are in conflict.
 If the organization is a system and its
department / division or function are its
subsystems then unless the system objective
and the subsystems objectives are consistent to
each other.
 The conflict in the organization
increases,affecting the organization overall
performance. The organizatonal decision
making should help in the resolution of such
conflict.
 Other wise the organization suffers from
indecision.
Method of conflict resolution
Method Explanation Example

(1)Allowing local -Where the -Secuirty time office

rationality in the functional interdep function leg-
setting of goals. -endence is mini- Gal,comercial,admi
Mum and goals. nistrativ function.
(2) Permission to -where there is -production versus
Set goal which can functional depen- sales versus material
function can evolve
be achieved with an dence to set local
goals which will not decision rules to
acceptable.
advertisement affect meet the local goals
the goal of of the depen
dependent function. Dent function.
-Permission to -if the goal are co -Maximisation of
achieve the goals -nflicting they are profit, quality le
in sequential resolved in a Vel customer
manner. Sequential manner satisfaction
one at a time. leadership image.
ORGANIZATIONAL LEARNING
 The organizational decision making improves
with learning by acquiring an additional
knowledge and experience the training and
development the experience of imple
-mentation and so on.
 Learning provides a strength to review the
goals and the objective.
 the organization build skill and capabilities in
the management.
 The process begins with small changes in the
existing policy and guidelines. Then it slowly
comes to the changes in the strategic decision and
planning.
 As the time progress the organizational may have
a new set of goals and objectives.
 It may go through a process of rationalization of
goals .