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ENTREPRENEURSHIP ROUNDTABLE
WEBINAR SERIES FOR NATIONAL
UNIVERSITY STARTUP COMPETITION
INTRODUCTION TO INNOVATIVE
STRATEGIES FOR ENTREPRENEURS SERIES
March 10, 2009 WEBINAR
TODAYS SESSION
Blue Ocean Strategy:
This new thinking makes it possible for innovative
entrepreneurs to increase their chances for success and
the extent of potential success. It includes:
Insights about the innovative positioning of new
ventures; and
Tools to make it possible.
To help you:
CUSTOMER ORIENTATION
A distinctive aspect of Blue Ocean Strategy is
that:
instead of looking to serve existing prime
customers in the existing market place,
- it is largely concerned with modifying a
product or service offering, and
- establishing new market space by targeting
dissatisfied customers and non-customers,
the potential customers for the new venture.
PRESENTERS
Mario Castaneda Director of the Boston Office of
StratX (mario.castaneda@StratX.com)
Marshall Maglothin, COO of Inpatient Specialists,
and President of Blue Oak Consulting
(mmaglothin@medaxiom.com)
Bob Kolodney, serial entrepreneur and moderator
of the Entrepreneurship RoundTable of the
Harvard Business School Club of Washington, DC
(bobko@post.harvard.edu)
From www.StratX.com
10
Business Launch
Revenue Impact
Profit Impact
Red Oceans
Market-Competing Business Launches
Blue Oceans
Market-Creating Business Launches
13
Value Innovation:
The simultaneous pursuit of differentiation and low cost
Eliminate
Cost
Cost
Reduce
Raise
Blue
Ocean
Strategy
Buyer Value
Create
Value
VALUE INNOVATION
Value Innovation is the cornerstone of blue ocean strategy. Value
innovation is the simultaneous pursuit of differentiation and low cost.
Value innovation focuses on making the competition irrelevant by
creating a leap of value for buyers and for the company, thereby opening
up new and uncontested market space. Because value to buyers comes
from the offerings utility minus its price, and because value to the
company is generated from the offerings price minus its cost, value
innovation is achieved only when the whole system of utility, price and
cost is aligned.
In the Blue Ocean Strategy methodology, the Four Actions Framework
and ERRC grid assist managers in breaking the value-cost tradeoff by
answering the following questions:
What factors can be eliminated that the industry has taken for granted?
What factors can be reduced well below the industrys standard?
What factors can be raised well above the industrys standard?
What factors can be created that the industry has never offered?
Kim & Mauborgne 2005 all rights reserved
Eliminate
Which factors that the
industry takes for
granted should be
eliminated ?
A New
Value
Curve
Raise
Which factors should
be raised well above
the industrys
standard?
Kim & Mauborgne 2005 all rights reserved
Create
Which factors should
be created that the
industry has never
offered?
ERRC Grid:
Eliminate
Raise
Reduce
Create
ERRC GRID
offering level
Premium Wines
Budget Wines
lo
Price
Use of enological
terminology and
distinctions in wine
communication
Above-theline
marketing
Aging
quality
Vineyard
prestige
and legacy
Wine
complexity
Wine
range
Eliminate-Reduce-Raise-Create Grid:
[The case of yellow tail]
Eliminate
Raise
Enological terminology
and distinctions
Aging qualities
Above-the-line marketing
Reduce
Create
Wine complexity
Easy drinking
Wine range
Ease of selection
Vineyard prestige
offering level
[yellow tail]
Budget Wines
lo
Price
Use of enological
terminology
and distinctions
in wine
communication
Above-theline
marketing
Aging
quality
Vineyard
prestige
and legacy
Wine
complexity
Wine
range
Fun &
Easy Ease of
drinking selection Adventure
The first tier of noncustomers is closest to your market. They sit on the
edge of the market. They are buyers who minimally purchase an
industrys offering out of necessity but are mentally noncustomers of
the industry. They are waiting to jump ship and leave the industry as
soon as the opportunity presents itself. However, if offered a leap in
value, not only would they stay, but also their frequency of purchases
would multiply, unlocking enormous latent demand.
The third tier of noncustomers is farthest from your market. They are
noncustomers who have never thought of your markets offerings as
an option.
From
Buyer group
Within
Competing
Time
To
Creating
Across
Path 1 - Industry
What are the alternative industries to your industry?
Why do buyers trade across to them?
Path 6 - Time
What trends have a high probability of impacting your industry, are
irreversible, and evolving in a clear trajectory? How will these
trends impact your industry? Given this, how can you open up
unprecedented customer utility?
Apple Music, Cisco Systems, CNN,
HBOs Sex and the City
Kim & Mauborgne. All Rights Reserved.
Sequence of
Blue Ocean
Strategy
PMS MAP
PMS MAP
A useful exercise for a corporate management team pursuing
profitable growth is to plot the company's current and planned
portfolios on the pioneer-migrator-settler (PMS) map.
For the purpose of the exercise, settlers are defined as me-too
businesses, migrators are business offerings better than most in the
marketplace, and a company's pioneers are the businesses that offer
unprecedented value.
These are your blue ocean strategies, and are the most powerful
sources of profitable growth. They are the only ones with a mass
following of customers.
If both the current portfolio and the planned offerings consist mainly
of settlers, the company has a low growth trajectory, is largely
confined to red oceans, and needs to push for value innovation.
Although the company might be profitable today as its settlers are
still making money, it may well have fallen into the trap of
competitive benchmarking, imitation, and intense price competition.
Kim & Mauborgne 2005 all rights reserved
On knocking down political roadblocks that often trip up even the best
strategies?
By single mindedly focusing on points of disproportionate influence, tipping point
leaders can topple the four hurdles that limit execution of blue ocean strategy.
They can do this fast and at low cost.
Kim & Mauborgne 2005 all rights reserved
FAIR PROCESS
Engagement
Explanation
Expectation
Clarity
Engagement
FAIR PROCESS
Explanation
Expectation
Clarity
Engagement
Explanation
Expectation
Clarity
Engagement
Explanation
Expectation
Clarity
Engagement
Explanation
Expectation
Clarity
CONVENTIONAL WISDOM
VS
TIPPING POINT LEADERSHIP
The conventional theory of organizational change rests on
transforming the mass. So change efforts are focused on
moving the mass, requiring steep resources and long time
frames luxuries few executives can afford.
Tipping point leadership, by contrast, takes a reverse course.
To change the mass it focuses on transforming the extremes:
the people, acts, and activities that exercise a
disproportionate influence on performance.
By transforming the extremes, tipping point leaders are able
to change the core fast and at low cost to execute their new
strategy.
Kim & Mauborgne 2005 all rights reserved
Using a Consigliore
Using Kingpins
Using Fishbowls
Atomizing
Formulation Risks
Search Risk
Planning Risk
Scale Risk
Execution Principles
Execution Risks
Organizational Risk
Management Risk
Q&A
Wrap-up
SUPPLEMENTAL CONSIDERATIONS
DRILLING DOWN
We have presented an overview of Blue Ocean
Strategy. You should be aware that the discipline
contains additional tools to help you carry out
various tasks.
Here is a thumbnail sketch of tools for developing
buyer utility and for doing strategic pricing two
particularly difficult challenges for Entrepreneurs
Use
>
Is the product
If so, how costly are
easy to store
they?
when not in use?
How much time do
How effective are they take?
the products
How much pain do
features and
they cause?
functions?
How easy are they
Does the product
to obtain?
or service deliver
far more power
or options than
required by the
average user? Is
it overcharged
with bells and
whistles?
Does the
product
require
external
maintenance?
How easy is it
to maintain
and upgrade
the product?
How costly is
maintenance?
Does use of
the product
create waste
items?
How easy is it
to dispose of
the product?
Are there legal
or
environmental
issues in
disposing of
the product
safely?
How costly is
disposal?
Then use the Buyer Utility Map to find possible utility levers to use at
each stage of the Buyer Experience Cycle:
Customer Productivity
Simplicity
Convenience
Risk Reduction
Fun/Image
Environmental
Friendliness
Delivery
Use
Supplements
Maintenance Disposal
Delivery
Customer Productivity
Simplicity:
Convenience:
Risk Reduction:
Fun/Image:
Environmental
Friendliness:
Use
Supplements
Maintenance
Disposal
g
el pricin
v
e
l
r
e
p
Up
Price Corridor
of the Mass
Mid-level pricing
Some degree of legal and
Lowerresource protection
level pr
icing
Low degree of legal and resource
protection
Entrepreneurship is challenging;
The business plan is important and useful;
Making adjustments as you go along is the key to real success.
Entrepreneurship is not an ivory tower activity;
Customers needs should be your needs;
You need to learn how to sell;
You need to know how to break-even, and you need to manage your
cash;
You should be on the lookout for a winning formula for your business;
Disruptive Innovation and Blue Ocean Strategy can help you improve
the likelihood and the extent of success for your venture;
The needs of non-customers may be as important, or more important,
to you as existing customers of an industry;
The insights and tools developed by Clayton Christensen, W. Chan
Kim, and Rene Mauborgne and their collaborators can make a big
difference to entrepreneurs, and we are all in their debt.
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