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Role of Leadership
Managing Transformations
Who is a leader ?
As per James Mcgregor Burn A leader is one who
instills purposes , not one who controls by brute force.
A leader is one who can take a group of people to a
place they dont think they can go.
Leadership is --- we, not me; mission, not my show;
vision, not division; community, not domicile.
Many other definitions of the word leader or leadership
are also available, but there is no single exhaustive or allinculsive definition.
A leader can play both positive as well as negative role in
change management.
Teamwork
Personal discipline
Improved morale
Quality circles
Suggestions for improvement
Contd ..
A quality circle . is a volunteer group composed of
employees, usually under the leadership of their
supervisor (or they may elect a team leader), who are
trained to identify, analyze and solve work-related
problems and present their solutions to management in
order to improve the performance of the organization,
and motivate and enrich the work of employees.
When matured, true quality circles become selfmanaging, having gained the confidence of
management.
4 main areas
Changing structure
Changing physical setting
Changing people
Changing technology / technological
change
Contd
Re-design control systems and MIS
Establish the proper metrics (measures) to monitor
implementation of transformation process
Develop consensus / buy-in across the organization
Design suitable involvement/ engagement strategies
for all stakeholders including employees
Plan and accumulate resources required for
transformation
A.
B.
C.