Escolar Documentos
Profissional Documentos
Cultura Documentos
Training Issues
Derek Ennis, CEO, Coastline Solutions
Contact: Derek.Ennis@CoastlineSolutions.com
The Problem/Challenge
Advising
Issuing
Confirming
Doc checking and Compliance
Operations
Sales
Legal
Trainers
Multiple locations Global, Regional, Local?
Customers does the bank have a responsibility? Opportunity?
Contact: Derek.Ennis@CoastlineSolutions.com
The Problem/Challenge
Materials on the subject matter do not exist
Seminars, Conference materials, Courseware, Experience, Notes
etc.
For UCP 500 you had materials to draw from. For UCP 600 you
dont
Contact: Derek.Ennis@CoastlineSolutions.com
Issues to consider
Quality of training
Training from a reputable source
Presentation/Delivery
Consistency of training
Consistent delivery across organisation
Consistent application of training when on the job
Audit
Who took the training vs who should have taken the training
How did they do? Evaluation of effectiveness of selected methods
Contact: Derek.Ennis@CoastlineSolutions.com
Issues to consider
Scheduling
Trainers time
Trainees time (away from work)
Classrooms
Travel
All within time constraints
Budgets
Have you planned your budget for this? When to do this?
Contact: Derek.Ennis@CoastlineSolutions.com
Options
In house training
By in house staff
By external consultants
ICC Paris
IFSA
ICC National Committees
IIBLP
Independent Consultants
Banking
Online training
Developed in house
Off the shelf
Online training
Advantages of Online Training
Contact: Derek.Ennis@CoastlineSolutions.com
Our offerings
Upskill 600
Mentor 600
Contact: Derek.Ennis@CoastlineSolutions.com
Upskill 600
Train experienced LC staff - what has changed in UCP 600
Full Article by Article comparison of 500 to 600
Structured multimedia training in Key Issues
Online Assessment to test knowledge
Benefits
Personalised Certificate on Completion
ICC Approved
PDUs towards CDCS recertification
Available November 2006
Contact: Derek.Ennis@CoastlineSolutions.com
Mentor 600
Full UCP 600 training course for new LC staff
Contact: Derek.Ennis@CoastlineSolutions.com
Key points
Contact: Derek.Ennis@CoastlineSolutions.com
Thank You
Derek Ennis
Coastline Solutions
Derek.Ennis@CoastlineSolutions.com
Contact: Derek.Ennis@CoastlineSolutions.com