An official Air Cargo Standard Business Process Model

The Master Operating Plan

A reference for dialogue
with stakeholders in the air cargo industry
in order to develop
the most effective processes
and enhance
IATA Recommended Practice 1683
the air cargo supply chain

Michael Morey, Air Canada Cargo

June 2014 Geneva

Objective

Present the concept of enhancing the Value and Role

of the MOP as an Industry Standard:
IATA Recommended Practice 1683

MOP versus Overlay

Maintain consistency in process

sequence of events

interfaces & handof

possession of goods, ownership of information

Vision
(MOP as the Standard Business Process)

Common reference of the end-to-end business process for the Air

Cargo industry at large

Basis for discussions between supply chain participants on industry

process

Basis for discussion with regulators

Foundation to drive industry transformation and continuous

improvement

Quality and process management

Paperless transformation

Security & Customs compliance

SOP development

<Enter group name you are presenting to>

Past use and future MOP Value

Initially created as the business process mapping for C2K quality management
specifications

Used as the business process mapping for e-freight

Interest manifested by WCO for further information and potential presentation

(Doha

March 2013)

Formal presentation to WCO in October 2013

Presented to the European Commission for purposes of discussion on EU PRECISE

(Brussels April 2013)

Access to the MOP

The MOP as a description of the industry/supply chain processes and key milestones is
accessible publicly to anyone from the IATA website

http://www.iata.org/whatwedo/cargo/cargo2000/Pages/master-operating-plan.aspx

Overall vision
MOP vs. Overlays
MOP as common
industry model

Overlays for
specific
areas

Governance and
management of
Overlays by
relevant industry
groups and task
forces

Industry MOP

Governed by

Quality and
process management

Paperless
operation

C2K - Quality
management
process
specs,
definitions,
etc. Phase
I/II/III

e-freight
Operating
Procedures
(e-FOPs)

Customs
overlay

e-freight
central
action
group
(eCAG)

IATA
CUSAG
IFCAG

C2K
boards
and
working
groups

Regulatory
- Customs

MOP Change
Control Board (CCB)

Regulatory
- Security

Others..

Security
overlay

Overlay
name

IATA
CSTF
TIACA
FIATA

Relevant
group
name

What is part of MOP and what is not

Generic description of the tasks performed by each

supply chain participant

Key milestones within the supply chain process

Technical specifications for process control

using the MOP as reference constitute a

separate part of the C2K value proposition

Access to the benefits of certification and quality

measurements

All other C2K documents, rules, etc.

MOP

PART OF
QUALITY AND
PROCESS
MANAGEMENT
(C2K)
OVERLAY

How to use the MOP

MOP can be used generically for discussion with your own

working group or task force to ensure consistency in the process

sequence of events and process ownership

interfaces & handof
possession of goods, ownership of information

An overlay can be created specific to a particular requirement

It contains a view of activities or meaning to the relevant subprocesses

It communicates the nature of the process enhancement and the

role of diferent stakeholders

High Level MOP

Open this box to

the next detailed
level of activity

Step 1

Process P01 Detail

Activity

Sample use of MOP

(advance cargo data example)

Sample use of MOP

(e-freight example)

Proposed use of an Overlay

(within your specific context)

Get the group together with relevant participants

Download the MOP (from the IATA website specifics to be provided), read

it.*
Identify the processes relevant to your group
Define the specific activities (milestones) your group would like to expand on
Notify the MOP Advisory Group that you are using the current published

version of MOP as an overlay

Validate overlay with your key stakeholders
Publish and promote your overlay (optional)
* The MOP AG can explain and support

Appendix
Background slides

References

Contacts:

mop@iata.org

Links
IATA Website

(to be defined)

MOP Advisory Group

Terms of Reference

The objective of the Air Cargo Industry Master Operating Plan Advisory Group (MOP AG) is to
provide, and maintain, the reference description of the end-to-end air cargo industry business
process as it was envisioned by the founders of Cargo 2000, and later further developed by the
members. This document is called the Air Cargo Industry Master Operating Plan and is
commonly referred to as the Industry Master Operating Plan, or Master Operating Plan (MOP).
Among other information, the MOP describes the activities, tasks and milestones typically
involved in transportation of cargo by air.

Stakeholders in the air cargo industry have used, and intend to use, the MOP as the
reference document for a number of purposes, including the below (non-exhaustive list):

Description and development of cargo transportation procedures involving air cargo operators
carriers, forwarders, handlers, shippers, road feeder operators, etc.

Industry transformation and modernization initiatives where a description of the industry business
process is required. This can include paperless transportation, security, customs, operational
improvement initiatives among others.

Any discussion with regulators or governmental authorities where a description of the industry
process is required.

MOP Advisory Group

Terms of Reference

The MOP Advisory Group should consist of no more than (16) members and (5)
Observers each being an expert in airfreight supply chain process operations within the
scope of their own areas of responsibility. (ie Shipper, IT service provider, Ground
Handler, Forwarder, Carrier).

The MOP Advisory Group shall ideally include but not limited to members from each of
the following stakeholders:

Conventional Carriers

Freight Forwarders

Ground Handlers

IT Service Providers

Representative of C2K management team

Membership of the MOP Advisory Group should reflect as much as possible a fair
geographical representation with a focus on operational expertise.

Other observers from industry stakeholders may attend the MOP Advisory Group
meetings upon concurrence of the MOP Advisory Group chairman.

Origin of MOP Advisory Group

MOP Rogue Group 4 Sessions
January September 2013

Revised C2K MOP (Master Operating Plan) release into public domain in 2012

Objective: discuss potential for using MOP to support various industry entities
in discussions with regulators concerning changes and developments to
various security programs.

Representatives from AEA/ IATA/ DHL Global Freight Forwarding/ Kuehne &
Nagel/ Agility/ DB Schenker/ Air Canada/ Cargolux/ KLM/ Delta/ Swissport/
Champ & Cargologic

Subsequent meetings used to map in more detail activities related to general

security as well as customs interface

Focus on main existing security regimes (US-ACAS, EU-PRECISE, CAN-PACT,

EU-ACC3) and the E-CSD not excluding broader scope over time

Obtain official recognition of MOP as the Industry Standard Business model

MOP Governance
Structure

Composition of the MOP Change Control Board (approval &

coordination)

Representative of C2K

Representative of all industry representative associations who will

officially endorse the MOP as the Common model for the Industry
Business Process description

Target members: IATA, TIACA, FIATA, GSF, ASA, possibly others..

Member entities of the board shall have endorsed the MOP by means
of a public statement

Assign responsibility for representation on CCB to evaluate and vote

on any proposed change

Any represented organization can propose changes coming

from their working groups or governing bodies to be reviewed
by MOP Advisory Group and voted on by CCB