Escolar Documentos
Profissional Documentos
Cultura Documentos
Business
Communication
Workshop
Instructor: Ayyaz Qadeer
Course Code:
HUM 200
Credit Hours:
3
Semester: Fall 2013 (BBA-3).
1st sessional 10 %
Marks
Marks
Quizzes/Assignment/presentations
25%Marks
Marks
What is communication?
In plain words just to convey the message
To give signals or messages through sounds, gesture or written symbols
Staff meetings
progress reports
project proposals
research results
loan applications
purchasing agreements
help-wanted ads
distribution contracts
product advertisements
sales calls
Downward
Upward
Supervisor
Supervisor
Staff
Staff
Horizontal
Department
Department
Customers
Customers
Venders
Venders
Investors
Investors
Company
Distributors
Distributors
Competitors
Competitors
Journalists
Journalists
Community
Community
Representatives
Representatives
.To inform
.To request
.To persuade
. To motivate
.To build relationships.
Feedback
travels to
NOISE
Sender
Sender
Sender
Sender
has
has
encodes
encodes
idea
idea
message
message
sender
Possible
Possible additional
additional
feedback
feedback to
to
receiver
receiver
Receiver
Receiver
Receiver
Receiver
decodes
decodes
understands
understands
message
message
message
message
NOISE
Ch. 126
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Oral or Written
Oral
Immediate feedback
Shorter sentence; shorter words
Conversational
Focus on interpersonal relations
Prompt action
Less
detailed
technical
information
More personal pronouns
More colloquial language
Simpler constructions
More imperative, interrogative,
and exclamatory sentences
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Written
Delayed feedback
Longer sentences; longer words
More formal
Focus on content
Delayed action
More
detailed
technical
information
Fewer personal pronouns
More complex constructions
Useful for permanent record;
detailed documentations
Possibility of review
Who
Whom
Why
What
Where
How
Communicator
Receiver
Reason
Contents
Place
Method
Thank You