Escolar Documentos
Profissional Documentos
Cultura Documentos
PROBLEM STATEMENT
OBJECTIVES
RESEARCH QUESTIONS
New
Innovation
s
Customer
Loyalty
Customer
Satisfactio
n
VARIABLES
Dependent Variables:
Sales
Independent Variables:
Customer Loyalty
Customer Satisfaction
THEORIES
HYPOTHESIS
STUDY SETTING
RESEARCH STRATEGY
POPULATION STUDIED
TIME HORIZON