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Profissional Documentos
Cultura Documentos
l
na
at
io
iz
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ga
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V
EMPLOYEE
RELATIONS AND
ASSESMENT
I
FRAMEWORKS
AND CHALLENGES
Historical
Societal
Organizational
Professional
International
Equal employment
II
PREPARATION
AND
SELECTION
III
DEVELOPMENT
AND
EVALUATION
ssio
n
a
l
IV
COMPENSATION
AND
PROTECTION
P
r
o
fe
OBJECTIVES
Societal
Organizational
Functional
Personal
S
o
c
Feedback among
activities and objectives
ie
t
a
l
EXTERNAL ENVIRONMENT
INTERNAL ENVIRONMENT
Labor Force
CORPORATE
CULTURE
g
n
i
f
af
t
S
Finance
Customers
Human
Resources
Management
Competition
MISSION
Shareholders
Other
Funtional
Areas
Unions
Society
POLICIES
Operation
Hu
m
de an
ve re
l o so
pm u
en rce
t
Com
pen
sat
and
ben ion
efit
Marketing
d
e a n ns
loye
o
Emp r Relati
o
Lab
Technology
The Economy
Legal Consideration
INPUT
PROCESSES
TRANSFORMATION OR
MEDIATING PROCESSES
OUTPUT
PROCESSES
Recruiting
Selection
Performance
Appraisal
Organizational Structuring
Placement
Training
Productivity
Measurement
Evaluation of the
Consequences of
Programs and
Strategies
Environmental Influences
Operating Widely Across Organizations:
Union Influences
International Validation
Human
Resource
Forecast
Staffing Plan
Labor Market
Forecast
Strategic
Business
Plans
Organization
Plan
Organizational performance
Development
Formal Training
Planned work experience
Performance planning
Appraissal
Counseling
Employment
Recruitment
Selection
Procurement
Promotion
Transfer
Environment
Climate
Organizational
Capability
Attitudes
Motivation
Rewards
Communications
Human resources
Inventory
Personal data
Performance
Potential
Skills
Career plans
Retrieval system
Appraisal
Causes of results
Strengths
Problems
Implications
Factors affecting
Environment
Organizational development
Compensaation plans
Communications system
Managerial style
Organization structure
Policies and procedures
Results
ECONOMIC
FORECAST
HUMAN RESOURCE
FORECAST
STAFFING
LABOR MARKET
FORECAST
ORGANIZATIONAL
PLAN
STRATEGIC BUSINESS
PLAN
Responsibilities
Duties
Recruitment
Selection
Job Descriptions
Job Analysis
Performance Appraisal
Job Specifications
Compensation and Benefits
Safety and Health
Knowledge
Skills
Abilities
Development
Formal Training
Planned work
experience
Performance
planning
Appraissal
Counseling
Organizational Performance
Environment
Climate
Organizational
Capability
Attitudes
Motivation
Rewards
Communications
Factors affecting
Environment
Organizational development
Compensation plans
Communications system
Managerial style
Organization structure
Policies and procedures
Direct
Base Pay
Salary
Protection Programs:
Medical
Insurance
Life Insurance
Disability Income
Pension
Social Security
Merit Pay
Wage
Services and
Perquisites:
Vacations
Recreational
Holidays
Facilities Car
Sick Leave
Financial Planning
Jury Dury
Low-Cost or Free
Meals
Incentive Pay:
Deferred Pay:
Bonus
Savings Plan
Commission
Stock Purchase
Piece Rate
Annuity
Profit Sharing
Stock Option
Shift Differential
Analysis
Causes of results
Strengths
Problems
Implications
Appraisal
Results versus expectation
External conditions affecting results
Quality of plans
Performance evaluation
Human resources
Inventory
Personal data
Performance
Potential
Skills
Career plans
Retrieval system
Evaluating Performance
Enabling Performance
Strategic Staffing
Developing Capabilities
Formulating
human
resource
strategies
Managing
career
development
Designing and
applying
forecasting
systems
3
5
Collecting
and
analyzing
data
Managing
relationship
with managers
ic
Managing
the human
resource
planning
function
Personal
profesional
activities
Ad
m
in
ist
ra
tiv
e
Specialized functions
Other
activities
St
ra
te
g
Performance Objectives
Work Behavior
(Effort)
Feedback of
Performance
Performance
(Results)
Rewards
(Explicit or Implicit Outcomes)
Perceived Equity
of Rewards
Motivation
(Reinforcement)
Work Design,
Empowerment,
Coaching
Structure
Shared Values
Culture
Style
(leadership)
Skills
(management)
Staff
(management)
Pupulation-grouth
challenges
Unemplyoiment
challenges
Central challenge :
Workforce diversity
challenges
BETTER ORGANIZATIONS
Ethical
challenges
Social Responsibility
challanges
Media, food,
housing challenges
Unknown
challenges
===================================================
20th Century
21st Century
----------------------------------------------------------------------------------------
. Stability, predictability
. Size and scale
. Organizational rigidity
.
. Discontinuous change
. Speed and responsiveness
.
Leadership from
. Permanent flexibility
. Quantitative analysis
. Need for certaintly
. Reactive; risk-averse
. Information shared
. Creativity, intuition
. Tolerance of ambiguity
. Proactive; entrepreneurial
. Corporate independence
. Corporate interdependence
. Vertical integration
. Virtual integration
. Focus on internal organization
. Focus on competitive
environment
. Sustainable competitive advantage
. Constant reinvention of
advantage
. Competing for todays market
. Creating tomorrows market
===================================================
Source: World Executives Digest, January 1997.