Work Integrated

Learning (WIL)
INTERN NAME: JOHANNES IMMANUEL
STUDENT NUMBER: 211107417
BARCHELOR OF HUMAN RESOURCES MANAGEMENT
Date: 27 MAY 2014

Content

Introduction
WIL Tasks performed
Challenges
Solutions to challenges
What I learned
Conclusions
Recommendations

Introduction
Placement Organisation

Namibia
Education
Duration

: Polytechnic of
Centre for Cooperative

: 24 Feb - 27 May 2014

(13 weeks)

Mentor : Mr Khumalo Kapelwa

Industry Liaison Officer

Overview of the Centre

Centre was launched on 25 March 2011
Co-ordinate work integrated learning opportunities for

students
Facilitate cooperation between the PON, industry, the

public sector, NGO, and communities

Assists students gain the best of the classroom and the

real world of works learning

Prepare work ready graduates

Tasks carried out at the centre

Human Resources Administration

- Front desk duties e.g. making and answering call

-Cvs editing, Diary update
Recruitment and selection
-Drafting job Adverts
-Screening and short listing Applicants
Induction
-Helped interns who joined after me showing
them around
Writing of job description and specification
-Every time I drafted job Adverts the job
description has to be part of the Advert

Tasks continues...
Performance Evaluation

-My Mentor evaluates my performance on daily

basis and I learned a thing or two
Record keeping
-Filling Documents
Interviewing
-We did four different Interview with my Mentor
were I was also given chance to partake in each
Training and Development
-At the Centre we mostly do Work Readiness
Presentations for Students and I was exposed

Challenges
Coming earlier to work e.g. Punctuality
Guidelines on how to answer the telephone
Adapting to office setting e.g. Transforming

from being a scholar to becoming an intern

Office communication
Conforming to too many rules and procedure
Keeping up with students unruly behavior
Problems with office space e.g. Restriction in
movement

Solution to challenges
Adjusted the time I usually wake up
Self reading in the interns manual about work

etiquette
Accepting the office rule and procedure
Consulted my mentor for discussions
Student awareness campaign e.g. Enlighten
them about work professionalism
Adapting to the office environment and
culture

What I learned
It is very impossible for anyone not to learn
anything if they are employed somewhere
unless that Individual does not want to learn
What, who is the employee
Work etiquette, how to conduct and behave
professionally
HR activities
How to deal with differences at the workplace
How to deal with a difficult client

Conclusion
I did my internship at CCE for a period of 13
weeks, and I had a wonderful experience
working there. I would like to take this
opportunity to thank the company, the
management and definitely my colleagues for
the immense support and help, without it
would have been difficult to work.
I am a helpful person, if I can be of any help I
will always avail myself

Recommendations
Students should be allowed to interact more during the

theoretical part of learning

CCE should forward requests to other departments within

polytechnic of Namibia to allow future CCE interns to get

exposed to other HR functions such as pay roll, leave
administration, Dismissal and Disciplinary hearings
CCE brochures should be distributed together with COLL

learning material in order to raise awareness countrywide

The office space should be expanded or CCE should get
an Extra office
CCE should ensure that there should be a match between
the Person and the job

THANK YOU
ANY QUESTIONS AND INPUTS?