Escolar Documentos
Profissional Documentos
Cultura Documentos
Essential Elements of
COMMUNICATION MODEL
1.CONTEXT
Stimuli
5.Receiver-Decoding
2.Sender-Encoding
(experience,
attitudes skills)
Perception
Idea encoding
Symbol decisions
Sending mechanisms
3.Message
4.Medium
Verbal, nonverbal
(experience,
attitudes skills)
Receptor Mechanisms
Perception
Decoding
Idea Interpretation
6. FEEDBACK
Verbal, nonverbal
Problems in Developing
the Message
Indecision about message content
Lack of familiarity
Emotional conflicts
Difficulty in expressing ideas
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Problems in Understanding
the Message
Different backgrounds
Different interpretations of words
Different emotional reactions
Perception
Ability to predict how message
will be received and constant
adjustment to rectify any
misunderstanding
PERCEPTUAL FILTERS
Perception is not a passive process. It is an active
mental process in which
stimuli are selected,
received, understood and acted upon.
We have two kinds of perceptual filters:
Physical Filters: The capacities and limitations of
our senses, organs to perceive.
Psychological Filters: Our mental sets (attitudes,
beliefs, values, expectations, needs) subconsciously
and un-consciously influence what we perceive and
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how we understand it.
Aoccdrnig to a rscheearch at an
Elingsh uinervtisy, it deosn't mttaer
in waht oredr the ltteers in a word
are, the olny iprmoatnt tihng is taht
frist and lsat ltteer is at the rghit
pclae. The rset can be a total mses
and you can sitll raed it wouthit
porbelm. This is bcuseae we do not
raed ervey lteter by it slef but the
wrod as a wlohe.
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If you take a look at the following picture , let me tell you ... it is not animated. Your
eyes are making it move. To test this, stare at one spot for a couple seconds and
everything will stop moving. Or look at the black center of each circle and it will stop
moving. But move your eyes to the next black center and the previous will move after
you take your eyes away from it.... Weird
Is this possible!?!
TYPES OF COMMUNICATION
1) Verbal includes oral & written
communication.
2) Non-verbal includes behavioral and
contextual communication.
Both verbal & non-verbal communication
have intentional and unintentional
contents
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communication
that
involves
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VERBAL COMMUNICATION
We mean all communication that
involves written or spoken word;
occurs with the use of words.
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Functions of Nonverbal
Communication
To provide information
To express emotion
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