ISO/TS 16949:2002

By Matthew Pavelek
Boise State University
 What will be covered
• Definition
• Brainstorming Exercise
• Explanation
• The purpose and benefits
• Example
• Summary
 Definition
• ISO/TS 16949:2002 is the
newest automotive quality
standard which was developed
to be aligned with the ISO
9001:2002 standard
• It is a worldwide accepted
standard for suppliers of
automobile manufacturers
Brainstorming Exercise
• Brainstorm on how a new quality
standard can benefit your
company
• Brainstorm on the type of
quality improvements that can
be made in your company
 Developers of ISO/TS
16949:2002
• The ISO/TS 16949:2002 standard
was developed by an ad hoc
group of automotive
manufacturers and their
respected trade associations
– The goal was to develop a
universally accepted set of quality
management standards for the
automotive industry
 Developers of ISO/TS
16949:2002
• The partnership that developed the
ISO/TS 16949 standard was comprised
of the following groups
– International Automotive Task Force
(IATF)
– Japan Automobile Manufacturers
Association (JAMA)
– With the support of the ISO technical
committee ISO/TC 176
 Development of ISO/TS
16949:2002
• ISO/TS 16949:2002 is the
international equivalent and
combination of the following
standards
– QS-9000 (USA)
– EAQF (France)
– VDA6 (Germany)
– AVSQ (Italy)
 Development of ISO/TS
16949:2002

• ISO/TS 16949:2002 was

developed to be aligned with
the new ISO 9001:2000
• ISO/TS 16949:2002 was
implemented in March 2002 to
replace ISO/TS 16949:1999
Development of ISO/TS
16949:2002

BSI Management Systems-available at emea.bsi-global.com

 Purpose of IATF in ISO/TS
16949 Development
• To develop a consensus regarding
international quality requirements
• Develop policies and procedures to
ensure worldwide consistency
• Provide training to support ISO/TS
16949
• Establish formal liaisons to support
objectives
 Reasons for ISO/TS
16949:2002 implementation
• Recognized internationally
• There are no plans to update QS-
9000, VDA6.1, EAGF, or AVSQ
• Suppliers are either required or
encouraged to upgrade to
ISO/TS:16949
 Reasons for ISO/TS
16949:2002
• Eliminates the need for multiple
registrations
• Technical specifications
compliment current quality
improvement methodologies
 QS-9000
• Current plans are not to eliminate
• No current plans to update
• Has reached the end of its
development life
• Is no longer supported by
manufacturers or suppliers
• Will expire on December 15, 2003
Problems with QS-9000
• Problem suppliers are able to
maintain registration
• Does not utilize the process
approach to quality management
• Falling credibility of certification
process
• Is not a universally accepted
certification
 ISO/TS 16949:2002
Implementation
• Is not at this time an overall
replacement for QS-9000
– Renault and PSA strongly recommend
upgrading to ISO/TS 16949
– Ford, GM, and DaimlerChrysler
currently recognize ISO/TS 16949:2002
– Ford, GM, and DaimlerChrysler will
replace QS-9000 with ISO/TS 16949
 ISO/TS 16949:2002 VS
QS-9000
• More demanding than QS-9000 by
requiring
– Senior management involvement
– Product realization
– Analysis and improvement
– Supplier development
– Organizational performance
Goals of ISO/TS:16949
• Continual improvement
• Defect prevention
• Reduction of variation
• Reduction of waste in the supply
chain
 ISO/TS 16949:2002
Requirements
• A focus on continual
improvement
• Customer satisfaction
requirements
• Preventative action process
• Improved employee training
requirements
 ISO/TS 16949:2002
Requirements
• Required communication with
suppliers and customers to
assure quality
• Improved employee quality
responsibilities
 ISO/TS 16949:2002
Requirements
• Includes detailed, sector specific
requirements for
– Employee competence
– Awareness and training
– Design and development
– Production and service provisions
– Control of monitoring and measuring devices
– Measurement, analysis, and improvement
 Benefits of ISO/TS
16949:2002
• Improved supplier product
• Improved process quality
• Improved global sourcing
confidence
• Common, consistent quality
systems approach
 Example
• Wescast Industries earned
ISO/TS 16949 certification
– Certified for all five of its Ontario
manufacturing facilities
– Recognizes commitment to quality
and customer requirements
– Significant to customers
– Will increase global presence
 Summary
• ISO/TS 16949 is clearly the
superior certification due to
– Worldwide acceptance
– Only one necessary certification
– Support from both suppliers and
manufacturers
 Summary Cont.
– Compatibility with current quality
improvement philosophies
– Improved focus on senior management
development, employee involvement, and
customer significance
– Enhanced certification requirements
– Focus on processes
 References
International Organization for Standards: Ref.:818, March21,2002
BSI Management Systems-available at emea.bsi-global.com
International Automotive Oversight Bureau-available at
www.iaob.org

Supplier letter from DaimelChrysler, GM,and Ford. Dated August

2002
 References
Eagle Group USA, INC-available at
www.eaglegroupusa.com

Future of APQP and PPAP in doubt. Quality; Troy:

Jan2002; Roderick A Munro
Wescast Earns ISO/TS 16949 Certification.
Business Wire; July 2, 2002