Escolar Documentos
Profissional Documentos
Cultura Documentos
Facilitation
Katie Willett
January 20, 2012
Session Objectives
Clarify Expectations
What is Facilitation?
Why do we Facilitate?
Try this:
Some Responses
Respond gracefully.
Encourage
participation.
Room set-up.
Learning names.
Open body language.
Use experiential
activities to allow you
to create your own
learning moments.
Content
Process:
Competencies
Communicating with
Confidence
What does communicating with confidence
look like to you?
Communicating with
Confidence
Plan
Practice
Three Tools
Voice.
Gestures and Posture.
Structure.
Voice
Variety matters.
Volume-project so that everyone can hear you!
Pitch-use your voice to highlight key ideas.
Pace.
Accentuate key words with tone, volume and
pitch.
Pause frequently to take a deep breath, so you
can project with confidence.
Pronounce consonants and finish words. Voice
the vowels.
Posture
Stand up straight.
Breathe deeply and control air flow with
diaphragm.
Aim your voices at someone at increasing
distances throughout the room.
Empty your pockets.
Structure
Be organized.
Speak with Plain English.
Use pictures to make your point.
Round statistics up, over two thirds, not 66.7
%.
Impact Strategy
Persuade
Persuade
Be credible.
Use real facts and data.
Channel nervousness.
Visualize a successful session.
Malcolm Knowles
Personal Focus
process
conten
t
ADDIE Model
Start
here
Questions to Ask
Who is the audience?
What do they need to
learn?
What do they hope to
learn?
What is the purpose of
the session?
Tools to Use
Surveys.
Questions.
Focus groups.
Key Elements
Icebreaker.
Opening--Objectives, Agenda, Ground
Rules.
Content.
Make it active.
Consider learning styles.
Create segues.
Effective Designs
ADDIE Model
In Review