Escolar Documentos
Profissional Documentos
Cultura Documentos
Jan K. Wachter
Alcoa Foundation
Mr. Pat Yorio, IUP Safety
Sciences Department
Behavior-based approaches
Employee observations and feedback; critical
behavior inventory
Problem?
Safety management systems will always be
flawed:
you cant plan and control to such a flawless degree
that is practical / economical
these systems tend to be inflexible, while work is
adaptive
flawed people develop and implement these flawed
systems
Safety Management
Systems
Behavioral
Approaches
Employee survey
What is the role of employee perception /
behavioral constructs in reducing accident rates?
Link surveys
How do safety management practices and
employee perceptions work together to reduce
accident rates?
Latent
Latent
Organizatio
Organizatio
nal
nal
Weaknesse
Weaknesse
(policies,
ss(policies,
processes
processes
and
and
programs)
programs)
Safety
Manageme
nt System
Flawe
Flawe
dd
Contro
Contro
ls
ls
Behaviorbased
Safety
Initiatin
Initiatin
Action
ggAction
(Active
(Active
Error)
Error)
EVENT
EVENT
Error
Error
Precurs
Precurs
ors
ors
Human
Human
Performan
Performan
ceTools
Tools
ce
Worker
Worker
Engagem
Engagem
ent
ent
Measure
Mean
Respo
nse
3.44
2.94
3.31
3.01
3.51
3.72
3.06
3.19
2.71
Aid
d First
Misse
Event Aid
s
s
Events
.19*
.16*
.10*
.08*
.08*
.06*
.12*
.10*
.11*
.03
.06*
.06*
.02
.03
.04
.05*
.04
.01
.16*
.08*
.05*
.23*
.16*
.09*
.09*
.08*
.06*
.19*
.10*
.09*
41.0%
27.8%
22.2%
Latent
Latent
Organizatio
Organizatio
nal
nal
Weaknesse
Weaknesse
(policies,
ss(policies,
processes
processes
and
and
programs)
programs)
Safety
Manageme
nt System
Flawe
Flawe
dd
Contro
Contro
ls
ls
Behaviorbased
Safety
Initiatin
Initiatin
Action
ggAction
(Active
(Active
Error)
Error)
EVENT
EVENT
Error
Error
Precurs
Precurs
ors
ors
Human
Human
Performan
Performan
ceTools
Tools
ce
Worker
Worker
Engagem
Engagem
ent
ent
3
NEUTRAL
4
ACTIVE;
HIGH LEVEL
Description
VERY ACTIVE;
Average score
= 2.7
Average score
= 3.2
1 Set of Conclusions
st
1 Set of Conclusions
st
Research Study 1:
An investigation of safety management
system practices (and worker engagement)
on
safety performance outcomes
(TRC and DART rates; numbers of
accidents)
TRC
and
DART
Rates
Cooperation
Facilitation
Safety Training
Accident
Investigation
Detection and
Monitoring
Safe Task
Assignment
Employee
Involvement in
Specific SafetyRelated Processes
Engagement
(mediation)
Communication and
Information Sharing
Activities
Establishment
Sector
Safe Work
Procedures
Establishme
nt Size
Research Questions
Question 1. Is there a significant relationship
between the safety management system (or its
individual ten safety management practices)
with TRC and DART rates? Do sector or
organization size matter in the
significance/strength of these relationships?
Question 2. Is there a significant relationship
between the level of safety worker engagement
(emotional engagement; cognitive
engagement) with TRC and DART rates?
Research Questions
Question 3. Can safety management practices
and/or worker engagement levels be used to
individually predict safety performance outcomes as
measured by TRC and DART rates?
Question 4. Can safety management practices be
used to predict worker engagement levels?
Question 5. Does worker engagement (emotional
engagement, cognitive engagement, and
composite) act as a mediator between the safety
management system and safety performance
outcomes as measured by TRC and DART rates and
number of accidents?
1.
2.
3.
4.
5.
TRC Rate
DART Rate
Emotional Engagement
Cognitive Engagement
Engagement Composite
6. System of Safety Management
Practices (Total)
7. Safe Work Procedures
8. Employee Involvement
9. Safe Task Assignment
10. Pre- /Post-Task Safety Reviews
11. Detection and Monitoring
12. Accident Investigation
13. Communication and Information
Sharing
14. Safety Training
15. Cooperation Facilitation
16. Hiring for Safety
DART Rate
.74
-.34
-.27
-.32
-.33
-.21
-.30
-.29
-.27
-.22
-.30
-.15
-.27
-.16
-.13
-.21
-.29
-.13
-.30
-.13
-.16
-.23
-.19
-.27
-.22
-.13
-.22
-.16
-.12
Note: All correlations are significant at the p <.05 level. Correlations greater than or equal to .
17 or less than or equal to -.17 are significant at the p <.001 level.
SAFETY
MANAGEMENT
PRACTICES
EMPLOYEE
INVOLVEMENT /
INFLUENCE
SAFETY TRAINING
PRE- AND POST-TASK
SAFETY REVIEWS
COMMUNICATION
AND INFORMATION
SHARING
COOPERATION
FACILITATION
SAFE WORK
PROCEDURES
DETECTION AND
MONITORING
TASK-EMPLOYEE
NONMANUFA
TOTAL
500
> 500
MANUFA
CTSAMPLE EMPLOY EMPLOY
CTURING
TRC
EES TRC EES TRC
URING
TRC
RATE
RATE
RATE
TRC
RATE
RATE
1
10
10
NON 500
>500
MANUFA
TOTAL
MANUFA
EMPLOY EMPLOY
CTSAMPLE
CTEES
EES
URING
DART
URING
DART
DART
DART
RATE
DART
RATE
RATE
RATE
RATE
1
10
10
EMPLOYEE
INVOLVEMENT /
INFLUENCE
PRE- AND POST-TASK
SAFETY REVIEWS
SAFETY TRAINING
COMMUNICATION AND
INFORMATION SHARING
SAFE WORK
PROCEDURES
COOPERATION
FACILITATION
TASK-EMPLOYEE
MATCHING
ACCIDENT
INVESTIGATION
TOTAL
SAMPLE
(ALL
GROUPS)
TRC RATE
TOTAL
SAMPLE
(ALL
GROUPS)
DART
RATE
AVERAGE
RANK
ACROSS
TRC AND
DART
RATES
GENERALI
ZED RANK
(ALL
GROUPS)
TRC AND
DART
RATES
1.5
2.0
2.5
4.5
5.5
8.0
8.0
TRC
Rate
DART
Rate
Safety Management
System
-.11*
.09
-.06*
.07
-1.08*
.11
-.58*
.09
Emotional
Engagement
-.97*
.11
-.55*
.11
Cognitive
Engagement
-.87*
.07
-.41*
.05
Engagement Composite
MEDIATION
Safe Work
Procedures
Communication and
Information Sharing
Pre- Post-Task Safety
Reviews
Hiring Practices for
Safety
Cooperation
Facilitation
Safety Training
Accident
Investigation
Detection and
Monitoring
Safe Task
Assignment
TRC
Rate
Mediator
Systems of Safety
Management Practices
Employee Involvement /
Influence in Specific
Safety-Related
Processes
ENGAGEM
ENT
DART
Rate
Outcomes
Engagement
TRC Rate
DART Rate
Predict
ors
Engagemen
t
Composite
Emotion
al
Cognitiv
e
Engagem
ent
Composit
e
Emotion
al
Cogniti
ve
Engageme
nt
Composite
Emotion
al
Cogniti
ve
Employee
Engagem
ent
Composit
e
NA
NA
NA
-.24**
NA
NA
-.21**
NA
NA
Emotional
Engagem
ent
NA
NA
NA
NA
-.73**
NA
NA
-.26**
NA
Cognitive
Engagem
ent
NA
NA
NA
NA
NA
-.15*
NA
NA
-.09
Safety
Managem
ent
System
.07**
.07**
.06**
-.16*
-.15*
-.21*
*
-.15*
-.13*
-.22*
*
Adjusted
R
.35
.29
.29
.12
.10
.10
.10
.12
.08
1. Recordable Accidents
2. Lost Time Accidents
3. Emotional Engagement
4. Cognitive Engagement
5. Composite Engagement
6. Safety Management System
7. Safe Work Procedures
8. Employee Involvement
9. Safe Task Assignment
10. Pre- & Post- Task Safety
Reviews
11. Detection & Monitoring
12. Accident Investigation
13. Communication & Info
Sharing
14. Safety Training
15. Cooperation Facilitation
16. Hiring for Safety
1. Recordable
Accidents
2. Lost Time
Accidents
.91
-.48
-.67
-.63
-.45
-.44
-.37
-.28
-.41
-.59
-.56
-.42
-.38
-.41
-.18
-.45
-.49
-.41
-.15
-.35
-.13
-.40
-.41
-.08
-.36
.08
-.07
-.37
.05
Note: All correlations greater than or equal to .27 or less than or equal to -.27 are
significant at the p <.05 level. All correlations greater than or equal to .35 or less than or
Recorda
ble
Incident
s
Lost
Time
Incident
s
-.03*
.20
-.02*
.18
-.59*
.40
-.41*
.31
-.41*
.23
-.28*
.17
-.59*
.45
-.41*
.35
Predictors
Outcomes
Engagem Emotiona
Cognitive
ent
l
Engagem
Composit Engagem
ent
e
ent
Recordable
Accidents
Lost Time
Accidents
Employee
Engagement
Composite
NA
NA
NA
-.54*
*
NA
NA
-.35*
*
NA
NA
Emotional
Engagement
NA
NA
NA
NA
-.29*
NA
NA
-.01
NA
Cognitive
Engagement
NA
NA
NA
NA
NA
-.56*
*
NA
NA
-.37*
*
Safety
Management
System
.04**
.03**
.04**
-.01
-.02
-.00
-.01
-.17
-.00
.38
.29
.38
.41
.29
.45
.32
.23
.36
Adjusted R
Results/Conclusions from
Study 1
Each of the safety management practices
identified in this study can be used to effectively
decrease TRC and DART rates at the
establishment level (safety manager survey).
Employee involvement; pre- and post-task safety reviews
There are some effects of organizational size and sector;
organizational size has more impact on the strength of
these correlations than sector
Results/Conclusions from
Study 1
Question 1. Is there a significant
relationship between the safety
management system or its individual ten
safety management system practices with
TRC and DART rates? YES
Question 2. Is there a significant
relationship between the level of safety
worker engagement (emotional
engagement; cognitive engagement;
emotional and cognitive engagement
composite) with TRC and DART rates? YES
Results/Conclusions from
Study 1
Question 3. Can safety management systems and/or
worker engagement levels be used to individually
predict safety performance outcomes as measured by
TRC and DART rates? YES
Question 4. Can safety management systems be used
to predict worker engagement levels? YES
Question 5. Do worker engagement levels (emotional
engagement, cognitive engagement, and cognitive and
emotional engagement composite) act as mediators
between the safety management system and safety
performance outcomes as measured by TRC and DART
rates? YES, especially when using employee data
Research Study 2
Linked employee and supervisor
survey results for this research
study.
Whats the interaction of safety
management systems and
employee perception / behavioral
constructs with reducing
accidents?
Safety Climate
Communication and
Information Sharing
Pre- Post-Task Safety
Reviews
Hiring Practices for
Safety
Cooperation
Facilitation
Safety Training
Accident
Investigation
Detection and
Monitoring
Safe Task
Assignment
Procedural Justice
Climate
Mediators
Systems of Safety
Management Practices
Employee Involvement /
Influence in Specific
Safety-Related
Processes
Interactional Justice
Climate
Recorda
ble
Injuries
Informational Justice
Climate
Individual Safety
Proficiency
Social Safety
Proficiency
Employee
Engagement
Lost Time
Injuries
Mediators
Safety climate priority placed on safety.
Engagement harnessing full selves in active,
complete work role performances by driving personal
energy into cognitive and emotional labors.
Individual safety proficiency captures the degree to
which an employee carries out his or her own work safely.
It reflects the consistent and proper execution of the safe
work behaviors required of the individual.
Social safety proficiency captures the
interdependent nature of employee safety performance
behaviors and is conceptualized to represent the
minimum cooperative behavioral elements needed to
ensure the safety of the collective.
Mediator: Justice
Procedural justice captures an employees
perception that practices are developed from
accurate information, are unbiased and impartial,
conform to an ethical standard, and the opportunity
has been extended to employees to influence them.
Interactional justice captures an employees
perception that they are treated with dignity and
respect.
Informational justice captures an employees
perception that information regarding practices is
communicated by the organization in a timely,
candid, and honest way.
Mea
n
46.46
1)
2)
3)
4)
5)
6)
8)
9)
-.3
-.4
-.3 -.1
-.3
-.40
-.47
-.48
5
5
9
5
9
-.3
-.4
-.3 -.1
-.2
-.39
-.41
-.42
1
7
3
0
9
.
83
4.02
.42
3.97
.44
.70
4.01
.66
.63
.56
4.10
.65
.51
.49
.75
3.54
.60
.49
.30
.65
.65
4.00
.61
.56
.52
.74
.74 .70
3.84
.59
.48
.37
.81
.81 .73
1.13
1.07
7)
.74
MEDIATION ANALYSES
The summed measure of the system
of safety management practices
significantly predicted both the
number of recordable injuries
( = -.411, p <.001) and injuries
which resulted in days away from
work ( = -.392, p <.001)
PREDICTOR
S
SAFETY
MANAGEME
NT
PRACTICES
SAFETY
CLIMATE
ADJUSTED
R
MEDIATO
R
OUTCOMES
SAFETY
CLIMATE
RECORD
LOST
ABLE
TIME
INJURIES INJURIES
.555**
-.154
-.175
NA
-.357*
-.316*
.308
.212
.192
MEDIATOR
PREDICTOR
S
SAFETY
MANAGEME
NT
PRACTICES
EMPLOYEE
ENGAGEME
NT
ADJUSTED
R
EMPLOYEE
ENGAGEM
ENT
OUTCOMES
RECORD
LOST
ABLE
TIME
INJURIE INJURIE
S
S
.391**
-.197
-.164
NA
-.326*
-.328*
.153
.197
.126
PREDICTORS
SAFETY
MANAGEMEN
T PRACTICES
INTERACTIO
NAL JUSTICE
CLIMATE
ADJUSTED R
MEDIATOR
OUTCOMES
INTERACTI
ONAL
JUSTICE
CLIMATE
RECORDA
LOST
BLE
TIME
INJURIES INJURIES
.581**
-.094
-.180
NA
-.445**
-.294
.337
.255
.180
PREDICTOR
S
SAFETY
MANAGEME
NT
PRACTICES
SOCIAL
SAFETY
PROFICIEN
CY
ADJUSTED
R
MEDIAT
OR
OUTCOMES
SOCIAL
SAFETY
PROFICIE
NCY
RECORD
LOST
ABLE
TIME
INJURIES INJURIES
.477**
-.114
-.190
NA
-.396*
-.325*
.227
.141
.131
Conclusion
Many of the employee perception / behavioral constructs
investigated act as mediators through which a safety
management system works.
The personal effects of a safety management system
(and its practices) on workers are important in reducing
accidents.
A safety management system may be a necessary preexisting condition in order to have a chance to be safe,
but it cannot guarantee it. You also need to have positive
employee perceptions and engagement related to safety.
Thus, you need to have a combination of safety
management systems and behavior-nurturing
systems in the workplace to better ensure a higher
probability of working safely.
Models
Various structural models (e.g.,
putting the pieces together) can be
theorized based on the correlations
previously determined.
Safety
Program
Focused
Justice
Perception
s
+
-
Safety
Specific
Job
Engagem
ent
Near
Misses
Job
Distracti
ons
Proced
ural
Justice
Safety
Program
Focused
Justice
Perceptio
ns
Interaction
al Justice
.
8
1
.
77
.
9
1
Informati
onal
Justice
Behavior
al
.
75
.95
.61
-.4
7
-.1
2
Cognitive
Emotional
Engagem
ent in
the
Safety
R =.
Program
59
.
91
-.1
7
Near
Misses
R =.
17
.
1
6
Job
Distracti
ons
Expanded Structural
Model