Escolar Documentos
Profissional Documentos
Cultura Documentos
Social
Perception
& Managing
Diversity
Perception
?
PERSEP
SI
ASUMSI
SENSAS
I
Managerial Implications
HIRING
Performance Appraisal
Leadership
Communication& Interpersonal
Influence
Hiring
Interviewers make
hiring decisions
based on their
impression of how
an applicant fits the
perceived
requirements of a
job
Inaccurate
impressions
in either direction
produce poor hiring
decisions
Performance Appraisal
Important for
managers to
accurately identify
the behavioral
characteristics and
results indicative of
good performance
Characteristics
serve as the
benchmarks for
evaluating
employee
performance
Leadership
Good Leader
Poor Leader
Causal Attributions
suspected
or inferred
causes of
behavior
RELATED
TO OTHER
PEOPLE
RELATED
TO TIME
Attributional Tendencies
Managerial Implications
Diversity
The host of
individual
differences that
make people
different from &
similar to each
other
persona
lity
age
Gender
Race
i
INTERNAL DIMENSION
Sexual
INTERNAL DIMENSION
ethnicity
Orientation
Physical
ability
Geograpical Location
Marital
Status
Income
Parental
Status
Personal
habits
External Dimension
Recreational
habits
Appearance
Work
Experience
Religion
Educational
background
Functional level/
Classification
Work
Content/
Field
Management
status
Organizational Dimension
Division/
Departement/
Union
Affiliation
Group/
Unit
Work Location
Seniority
Managing diversity
Creating organizational
enable
all people to
perform up to their
changes that
maximum potential
Glass ceiling
invisible barrier
blocking women
and minorities
from top
management
positions
Accountability practices
focus on treating diverse employees fairly
Development practices
focus on preparing diverse employees for
greater responsibility and advancement
Recruitment practices
attempts to attract qualified, diverse employees
at all levels