Escolar Documentos
Profissional Documentos
Cultura Documentos
By Zhu Wenzhong
LEARNING GOALS
State the 4 types of communication network
State the 6 barriers to effective
communication
State how to improve communication skills
PhotoDisc
The
Thecycle
cycle
Sections or departments
communicate with only two
others.
The network may occur
between middle managers at
the same level.
Decision making may be slow
and poor as it lacks
coordination.
Figure
PhotoDisc
The
Thecycle
cycle
The
Thechain
chain
Figure
PhotoDisc
The chain
The wheel
A person, group or
department
occupies the central
position in the
network.
It is good at solving
problems, such as
regional sales
networks with a
regional manager.
PhotoDisc
Figure
PhotoDisc
The cycle
The chain
The wheel
Figure
PhotoDisc
Barriers to communication
Figure
Board 100%
Plant manager40%
Supervisor30%
Workers 20%
PhotoDisc
PhotoDisc
Improving
Improvingsender
senderskills
skills
Improving
Improvingreceiver
receiver skills
skills