COLLEGE OF APPLIED BUSINESS

Presentation of Selling
PresentersAmir Shrestha (106)
Diwash Khanal ( 115)
Narendra Shahi ()
Pranay Sada ()
Saurav Singh Maharjan (151)
Suman Singh Kunwar (159)

Question No. 1
Conceptualize your opinion on sales, selling
and sales management?

Sales
In simple words, exchange of
something into cash.
activity related to selling or the
amount of goods or services sold in a
given time period.

Direct Sales
Sales of Goods and services
directly to the consumers, in their
homes or in any other location
away from permanent retail
premises
based principally on personal
contact with the customer.
Examples:
Personal Selling
Direct Mail
Telesales
The Internet

Indirect Sales
the the sale of a good or service
by a third-party, such as a partner
or affiliate, stores and retailers.
are sales that involve a middle
man
Wholesales
Retailers
supermarkets,
department stores,
multiple stores,
independent retailers
Agents
Distributors and Dealers

Sales Dos and Donts

Dos

Donts

Be polite and friendly

Be rude

Emphasize good qualities of

product/service

Emphasize negative qualities of

products/service

Target potential clients

Discuss inappropriate topics

DO tell the truth even if you do not

have the answer to a question at that
moment.

DON'T try to fake like you know the

answer to a question you don't
Do Not Over-promise

Characteristics of a true
salesperson

 Conscentiousness:
Pride in their work
organized & efficient

Respectful
Initiative:
Go getters
Take matters to their own hand

They listen
Persistent
Positive

 Coachable:
Energetic
Willingness to learn
Ability to adapt

Resourceful
Able to shift gears

Passionate
Independent

 Time Managers
Over achieve
More people, more clients,
More work, more money

Personable
Alertness
Always prepared

Definition of selling
Selling is a marketing function that involves
determining client needs and wants and
responding through planned, personalized
communication that influences purchase
decisions and enhances future business
opportunities

 The last step in the chain of commerce

where a buyer exchanges cash for a
seller's good or service
According to American society for Training
and Development- The holistic business
system required to effectively develop,
manage, enable, and execute a mutually
beneficial, interpersonal exchange of
goods and/or services for equitable value

 Success in business is directly

proportional to theability to sell
yourself, your services, and your
ideas
Business cannot operate smoothly
without selling and business has to
shutdown

Sales Management
In simple words, complete management of
sales & sales procedures.
Planning and directing and controlling of
personal selling including recruiting,
selecting,equipping,assigning,supervisng,p
aying and motivating the personal sales
force.
process of handling all aspects of a sales
team's activities to ensure that company
goals are met.

What is there to manage?

1.
2.
3.

Sales strategy: Defining the sales process

Sales operations- Building the team
Sales analysis- Reporting

Objectives

Sales Volume
Contribution to Profit
Continuous growth

Importance

Introduction of new products in the market.

Increasing the production of existing products.
Reducing cost of sales and distribution.
Export market.
Development in the means and communication
of transportation within and outside the country.
Rise in per capita income and demand for more
goods by the consumers.

Any Questions ?

THANK YOU!!!