The PNP P.A.T.R.O.L.

Plan
2030:
Peace & Order Agenda for Transformation
& Upholding of the Rule-Of-Law

PROVINCIAL DIRECTORS QUALIFICATION COURSE

Process Check Application

(Customer Analysis, SWOT Analysis and Gap Analysis)
Maharlika Room
PNP Training Service, Camp Crame
JANUARY 29, 2015

TOP-DOWN PLANNING

VISION
MISSION
VALUES
OBJECTIVES

Measures

BOTTOM-UP PLANNING

STRATEGIES
SWOT
ANALYSIS
Opportunities (O)
and Threats (T)
EXTERNAL
ENVIRONMENT
ASSESSMENT

INITIATIVES
(PPAs)

ACTIVITIES AND
TASKS

GAP
ANALYSIS
Strengths (S) and
Weaknesses (W)
INTERNAL
ENVIRONMENT
ASSESSMENT

RESOURCES/FUNDI
NG
REQUIREMENTS

STRATEGIC
OUTCOME Analysis
Customer
Who are our customers and what are their needs
and expectations?
Primary

Customer Who are the beneficiaries of our services?

Who are the indirect beneficiaries of the services
we provide?

Secondary Customers
Major Services/
Deliverables
OUTCOME /
Customer Value
Proposition
(CVP)

What are the major goods and services we are

mandated to provide our customers?

What benefits do we get from your

services?
Why should we patronize your services?
What is most worthwhile to keep in mind
about your services?

NEPPO CUSTOMER ANALYSIS

Who are our customers and what are their needs and expectations?
INTERNAL

Primary Customer

Secondary
Customers

Deliverables /
Services

Customer Value
Proposition
(CVP) / OUTCOME

EXTERNAL

RD, Provincial, City and Municipal

Officials, COPs/ CC, PPSC,
PROVINCIAL C, NSUs (Crime Lab,
CIDG, HPG)

COMMUNITY (Residents,
Academe/Students, Farmers/
Workers/Commuters,
Businessmen),
MEDIA

CHIEF PNP, NAPOLCOM, DILG

AFP, PDEA, NBI, BJMP, BFP, DOJ,

DepEd, DENR AND OTHER
NGAs/NGOs

CRIME PREVENTION PROGRAMS

CRIME SOLUTION SERVICES
PERIODIC AREA REPORTS
DIRECTIVES AND GUIDANCE
LAW ENFORCEMENT SERVICES
PUBLIC SAFETY SERVICES
INTERNAL SECURITY OPERATIONS PROGRAM
INVESTIGATIVE/ DETECTIVE SERVICES
FIREARMS CONTROL AND ACCOUNTING(Regulatory Services)
PRESS RELEASES

A SAFER NUEVA ECIJA PROVINCE TO LIVE, LEARN, WORK AND

DO BUSINESS/
AGRI-BUSINESS
1.
2.

Decreased crime volume and High Crime Clearance & Solution Efficiencies
High Level of Trust & Confidence of the Community

How does Environmental

Scanning fit in the Planning
Environmental
SWOT
GAP
Strategic
Cycle?
Scan

Internal Factors
Vision, Mission,
Values
Financial and
Logistical
Resources
Human Resources
(Morale, welfare,
knowledge, skills
and attitude)
Leadership,
Culture,
Alignment,
Teamwork
Systems,
Processes and
Procedures (SOPs,
Manuals, LOIs)
External Factors
Political
Economic

Analysis

Strengths
Weaknesses

Opportuniti
es
Threats

Analysis

Given where
we presently
are, where
should we be
going?

Planning

How do we
get there?
When will we
get there?

What is Environmental
Scanning?

The process of collecting, analyzing and

distributing information for tactical and
strategic purposes.
The study and interpretation of the political,
economic, socio-cultural, technological,
environmental/
ecological, legal trends and events which
influence an organization, a business, an
industry or even the total market.

ENVIRONMENTAL SCANNING (PESTEL)

MATRIX
Implication/s (+) or (-)
PESTEL

POLITICAL
ECONOMICAL
SOCIOCULTURAL
TECHNOLOGICAL
ENVIRONMENTA
L/ECOLOGICAL
LEGAL

KFR
Prevention

KFR
Solution

Intervention/s

ENVIRONMENTAL SCANNING (PESTEL)

MATRIX
Implication/s (+) or (-)

PESTEL

POLITICAL
1. Election
KFR
PAGs
Vote Buying
Harassments
Political
killings

Crime
Prevention

Crime
Solution

Intervention/s

Purposes of SWOT Analysis

Assesses the organizations strengths,
weaknesses, opportunities and threats;
Provides powerful insights in identifying
critical issues and gaps in the performance
of an organization towards its vision; and
Aids in strategy formulation to accomplish
the organizations mission and to achieve
its vision.
10

Steps in SWOT Analysis

1. Conduct inventory of internal strengths and
weaknesses of your organization;
2. Note external opportunities and threats that
may affect your organization;
3. Bullet points is the best way to begin;
4. Capture the factors relevant in four (4) areas;
5. Juxtapose the opportunities and threats (OT)
from the external with the strengths and
weaknesses (SW) of the internal environment in
relation to the Vision, Mission, Objectives
(VMO). The result - SWOT Matrix; and
6. Formulate strategic options based on four (4)
combinations: (S-O), (S-T), (W-O) and (W-T).

11

SWOT ANALYSIS
Internal
Factors

Strengths

Weaknesses

External
Factors
Opportunities

Threats

S-O Strategic
Options

S-T Strategic
Options

W-O Strategic
Options

W-T Strategic
Options

Strategy Formulation

Strengths-Opportunities (S-O) Strategic Option:

How can strengths be maximized to take advantage of
the opportunities?
Strengths-Threats (S-T) Strategic Option:
How can strengths be maximized to minimize/counteract
threats?
Weaknesses-Opportunities (W-O) Strategic Option:
How can weaknesses be minimized or overcome
maximizing the opportunities?
Weaknesses-Threats (W-T) Strategic Option:
How can weaknesses be overcome to counteract threats?
13

NEPPO SWOT
ANALYSIS
INTERNAL
FACTORS
EXTERNAL
FACTORS
OPPORTUNITIES
ACTIVE COMMUNITY/BUSINESS SECTOR & LGU
SUPPORT
ACTIVE POCs BOTH IN PROVINCIAL AND
CITY/MUNICIPAL
STRONG PARTNERSHIP WITH MULTI MEDIA
SUPPORTIVE EDUCATIONAL INSTITUTION
ESTABLISHED COORDINATION WITH
LEAs(AFP/NBI/DENR)
ESTABLISHED LINKAGES WITH NGAs/NGOs
ADVANCEMENT OF TECHNOLOGY
ESTABLISHED NEPPO COOPERATIVE
LEGAL SUPPORT FROM THE LGU
FINANCIAL AND LOGISTICAL SUPPORT FROM LGU
THREATS
UNDUE STAKEHOLDERS INTERFERENCE IN THE
PLACEMENT AND RELIEF OF PCOs/PNCOs (NON
COPs/PDs)
PRESENCE OF LAWLESS ELEMENTS
HIGH ESTIMATE OF LOOSE FAs
NATURAL CALAMITIES
INCREASING CRIME RATE
HIGH CRIME VOLUME IN URBAN AREAS
EXISTENCE OF POLITICAL CONFLICTS IN SOME
AREAS
ADVERSARIAL MEDIA
UNCOOPERATIVE PROSECUTION WITNESSES

STRENGTHS
DYNAMIC LEADERS & DEDICATED, DISCIPLINED &
RESOURCEFUL PERSONNEL
SKILLED & TRAINED PERSONNEL (SWAT,K9,SAR,
INTEL, INVESTIGATION)
DEVELOPED BEST PRACTICES (ADMIN/OPERATION)
ESTABLISHED PNP-AFP ACTION CENTERS (PAACS)
PROVISION FOR MORALE & WELFARE OF
PERSONNEL
COMPUTER LITERATE PERSONNEL
WILLINGNESS OF PERSONNEL TO ENHANCE
SKILLS IN POLICE WORKS
100% CONNECTIVITY OF STATIONS AND
PROVINCIAL OFFICE
OBSERVANCE OF CHAIN/UNITY OF COMMAND

WEAKNESSES
LIMITED FINANCIAL RESOURCES
LIMITED LOGISTICAL RESOURCES (MOBILITY,
POL, LONG FA, COMMUNICATION, FACILITIES)
OUTDATED I.T. EQUIPMENT
LIMITED NUMBER OF PERSONNEL
LOW TAKE HOME PAY OF PERSONNEL
SOME UNDISCIPLINED PERSONNEL

S.O STRATEGIC OPTIONS

OPTIMIZE THE USE OF COMPETENT,
DISCIPLINED, MOTIVATED AND PROFESSIONAL
PNP PERSONNEL IN THE EXECUTION OF OUR
MISSION
STRENGTHEN THE ACTIVE PARTICIPATION OF THE
COMMUNITY/ BUSINESS SECTOR IN CRIME
PREVENTION AND SOLUTION PROGRAM
MAXIMIZE THE ACTIVE SUPPORT OF THE LCEs IN
CAPABILITY ENHANCEMENT
STRENGTHEN THE WELFARE AND BENEFITS
PROGRAM
MAXIMIZE THE USE OF TECHNOLOGY IN CRIME
PREVENTION AND CRIME SOLUTION

W.O STRATEGIC OPTIONS

RESOURCE MOBILIZATION FROM SUPPORTIVE
LGUs/ EDUCATIONAL INSTITUTION
STRENGTHEN PARTNERSHIP WITH AFP AND
FORCE MULTIPLIERS
SUSTAIN ACTIVE PARTICIPATION IN PEACE AND
ORDER COUNCIL MEETINGS
STRENGTHEN PARTNERSHIP AND UTILIZATION OF
MULTI-MEDIA
MAXIMIZE MEMBERSHIP TO NEPPO COOPERATIVE
GENERATE FUNDS FROM NEPPO COOPERATIVE TO
SUPPORT PROGRAMS/ UNPROGRAMMED
ACTIVITIES

S.T STRATEGIC OPTIONS

ADHERENCE OF PNP POLICIES ON THE
ASSIGNMENT OF PNP PERSONNEL BASE ON MERIT
AND FITNESS
CONDUCT MASSIVE INFORMATION DRIVE ON
ANTI CRIMINALITY CAMPAIGN AND MAXIMIZE
POLICE PRESENCE IN IDENTIFIED CRIME PRONE
AREAS
INTENSIFY POLICE OPERATIONS
CONTINUOUS TRAINING FOR SPECIALIZED
COURSES (SWAT,K9,SAR/DISASTER RESPONSE,
INTEL, INVESTIGATION)
SUSTAIN THE IMPLEMENTATION OF BEST
PRACTICE (RECONCILERS GROUP/ MOU WITH

W.T STRATEGIC OPTIONS

ADHERENCE/STRICT IMPLEMENTATION OF PNP
POLICIES ON THE ASSIGNMENT OF PNP
PERSONNEL BASE ON MERIT AND FITNESS
CONDUCT MASSIVE INFORMATION DRIVE ON
ANTI CRIMINALITY CAMPAIGN
INTERNAL RESOURCE MOBILIZATION AND
FROM SUPPORTIVE LGUs/ EDUCATIONAL
INSTITUTION: ICT AND SPECIALIZED
TRAINING/CAPABILITY ENHANCEMENT

S-O Strategic Options

STRENGTHS

OPPORTUNITIES

DYNAMIC LEADERS & DEDICATED,

DISCIPLINED & RESOURCEFUL PERSONNEL
2. DEVELOPED BEST PRACTICES
(ADMIN/OPERATION)
3. ESTABLISHED PNP-AFP ACTION CENTERS
(PAACS)
4. PROVISISKILLED & TRAINED PERSONNEL
(SWAT,K9,SAR, INTEL, INVESTIGATION)
5. ON FOR MORALE & WELFARE OF
PERSONNEL
6. COMPUTER LITERATE PERSONNEL
7. WILLINGNESS OF PERSONNEL TO
ENHANCE SKILLS IN POLICE WORKS
8. 100% CONNECTIVITY OF STATIONS AND
PROVINCIAL OFFICE
9. OBSERVANCE OF CHAIN/UNITY OF
(S-O)COMMAND
Strategies:

1. ACTIVE COMMUNITY/BUSINESS SECTOR &

LGU SUPPORT
2. ACTIVE POCs BOTH IN PROVINCIAL AND
CITY/MUNICIPAL
3. STRONG PARTNERSHIP WITH MULTI MEDIA
4. SUPPORTIVE EDUCATIONAL INSTITUTION
5. ESTABLISHED COORDINATION WITH
LEAs(AFP/NBI/DENR)
6. ESTABLISHED LINKAGES WITH NGAs/NGOs
7. ADVANCEMENT OF TECHNOLOGY
8. ESTABLISHED NEPPO COOPERATIVE
9. LEGAL SUPPORT FROM THE LGU
10. FINANCIAL AND LOGISTICAL SUPPORT FROM
LGU

1.

1. Optimize the use of competent, disciplined, motivated and professional PNP

personnel in the execution of our mission
2. Strengthen the active participation of the community/ business sector in crime
prevention and solution program
3. Maximize the active support of the LCEs in Capability Enhancement
4. Strengthen the welfare and benefits program
5. Maximize the use of technology in crime prevention and crime solution

S-T Strategic Options

STRENGTHS

THREATS

1. UNDUE STAKEHOLDERS INTERFERENCE IN

1. DYNAMIC LEADERS & DEDICATED,
THE PLACEMENT AND RELIEF OF PCOs/PNCOs
DISCIPLINED & RESOURCEFUL
(NON COPs/PDs)
PERSONNEL
2. PRESENCE OF LAWLESS ELEMENTS
2. DEVELOPED BEST PRACTICES
3. HIGH ESTIMATE OF LOOSE FAs
(ADMIN/OPERATION)
4. NATURAL CALAMITIES
3. ESTABLISHED PNP-AFP ACTION CENTERS
5. INCREASING CRIME RATE
(PAACS)
6. HIGH CRIME VOLUME IN URBAN AREAS
4. PROVISISKILLED & TRAINED PERSONNEL
7. EXISTENCE OF POLITICAL CONFLICTS IN
(SWAT,K9,SAR, INTEL, INVESTIGATION)
SOME AREAS
5. ON FOR MORALE & WELFARE OF
8. ADVERSARIAL MEDIA
PERSONNEL
9. UNCOOPERATIVE PROSECUTION WITNESSES
6. COMPUTER LITERATE PERSONNEL
7. WILLINGNESS OF PERSONNEL TO
ENHANCE SKILLS IN POLICE WORKS
8. 100% CONNECTIVITY OF STATIONS AND
PROVINCIAL OFFICE
(S-T) Strategies:
9. OBSERVANCE OF CHAIN/UNITY OF
1. Adherence of PNP policies on the assignment of PNP personnel base on Merit and
COMMAND

2.
3.
4.
5.

Fitness
Conduct massive information drive on Anti-criminality Campaign and maximize police
presence in identified crime prone areas
Intensify Police Operations
Continuous training for Specialized Courses (SWAT,K9,SAR/Disaster Response,
Intelligence, Investigation)
Sustain the implementation of Best Practices (Reconcilers Group/ MOU with media)

W-O Strategic
Options
SWOT ANALYSIS
WEAKNESSES

OPPORTUNITIES
1. ACTIVE COMMUNITY/BUSINESS
1. LIMITED FINANCIAL RESOURCES
SECTOR & LGU SUPPORT
2. LIMITED LOGISTICAL RESOURCES
2. ACTIVE POCs BOTH IN PROVINCIAL
External
(MOBILITY, POL, LONG FA,
AND CITY/MUNICIPAL
Factors
COMMUNICATION, FACILITIES)
3. STRONG PARTNERSHIP WITH MULTI
3. OUTDATED I.T. EQUIPMENT
MEDIA
4. LIMITED NUMBER OF PERSONNEL
4. SUPPORTIVE EDUCATIONAL
5. LOW TAKE HOME PAY OF
INSTITUTION
PERSONNEL
5. ESTABLISHED COORDINATION WITH
6. SOME UNDISCIPLINED PERSONNEL
LEAs(AFP/NBI/DENR)
6. ESTABLISHED LINKAGES WITH
NGAs/NGOs
7. ADVANCEMENT OF TECHNOLOGY
8. ESTABLISHED NEPPO COOPERATIVE
9. LEGAL SUPPORT FROM THE LGU
(W-O) Strategies:
10.FINANCIAL
AND LOGISTICAL
1. Resource mobilization from supportive LGUs
and Educational
InstitutionsSUPPORT
LGU
2. Strengthen partnership with AFP and ForceFROM
Multipliers
3. Sustain active participation in Peace and Order Council meetings
4. Strengthen partnership and utilization of multi-media
5. Maximize membership to NEPPO cooperative
6. Generate funds from NEPPO cooperative to support programs/unprogrammed
activities

W-T Strategic Options

WEAKNESSES
1. LIMITED FINANCIAL RESOURCES
2. LIMITED LOGISTICAL RESOURCES
External
(MOBILITY, POL, LONG FA,
Factors
COMMUNICATION, FACILITIES)
3. OUTDATED I.T. EQUIPMENT
4. LIMITED NUMBER OF PERSONNEL
5. LOW TAKE HOME PAY OF
PERSONNEL
6. SOME UNDISCIPLINED PERSONNEL

THREATS
1. UNDUE STAKEHOLDERS INTERFERENCE IN
THE PLACEMENT AND RELIEF OF PCOs/PNCOs
(NON COPs/PDs)
2. PRESENCE OF LAWLESS ELEMENTS
3. HIGH ESTIMATE OF LOOSE FAs
4. NATURAL CALAMITIES
5. INCREASING CRIME RATE
6. HIGH CRIME VOLUME IN URBAN AREAS
7. EXISTENCE OF POLITICAL CONFLICTS IN
SOME AREAS
8. ADVERSARIAL MEDIA
9. UNCOOPERATIVE PROSECUTION WITNESSES

(W-T) Strategies:
1. Adherence/strict implementation of PNP policies on the assignment of PNP personnel
base on merit and fitness
2. Conduct massive information drive on Anti-Criminality Campaign
3. Internal resource mobilization and from supportive LGU and Educational Institution
for ICT and Specialized Training/Capability Enhancement

GAP ANALYSIS

A gap analysis is a process used to

assess your current/present state to
that of your desired future state.
an internal evaluation to identify
performance deficiencies; and
targeted towards fine tuning processes
and strategies.
19

GAP ANALYSIS
How do I get
there?
Current
State
(Where am
I?)

GAP
(Problem, Constraints,
Limitations)

Desired State
(Where do I want
to go?)

Closing the Gap

STRATEGY 1

Initiatives (PPAs)/
Resources/Timeline/OPR

STRATEGY 2

Initiatives (PPAs)/
Resources/Timeline/OPR

Strategy Development
Considerations:
1. Policy
2. Capacity Building
3. Resource Generation
and Mobilization
4. Coordinative
linkages /
Stakeholders support
5. Sustainability

NEPPO GAP ANALYSIS

PRESENT STATE

1.High Crime Volume

& Crime Rate
2. Low Crime Clearance and
Solution Efficiency
3. Low Public Perception

GAPS
1.LIMITED FINANCIAL & LOGISTICAL
RESOURCES (MOBILITY, POL, LONG FA,
COMMUNICATION, FACILITIES)
2.LIMITED NUMBER OF PERSONNEL
3.LOW TAKE HOME PAY OF PERSONNEL
4.UNDUE INTERFERENCE OF
PERSONALITIES IN THE PLACEMENT
AND RELIEF OF PCOs/PNCOs (NON
COPs/PDs)
5.PRESENCE OF LAWLESS ELEMENTS
AND HIGH ESTIMATE OF LOOSE FAs
6.UNCOOPERATIVE PROSECUTION
WITNESSES
7.EXISTENCE OF POLITICAL CONFLICTS
IN SOME AREAS

STRATEGIES

DESIRED STATE

1. Decreased crime volume

2. High Crime Clearance &
Solution Efficiencies
3. High Level of Trust &
Confidence of the
Community

A safer Nueva Ecija

Province to live,
learn, work and do
business/agribusiness

1.OPTIMIZE THE USE OF COMPETENT, DISCIPLINED, MOTIVATED AND PROFESSIONAL PNP PERSONNEL IN THE EXECUTION
OF OUR MISSION
2.MAXIMIZE THE USE OF TECHNOLOGY IN CRIME PREVENTION AND CRIME SOLUTION (AFIS, e-projects)
3.SUSTAIN THE FORMULATION AND IMPLEMENTATION OF BEST PRACTICES WITH THE ACTIVE PARTICIPATION OF THE
PEACE AND ORDER COUNCIL
4.CONTINUOUS TRAINING ON SPECIALIZED COURSES
5.INTENSIFY POLICE OPERATIONS FOR CRIME PREVENTION AND CRIME SOLUTION THROUGH STRENGTHENED
PARTNERSHIP WITH AFP AND FORCE MULTIPLIERS
6.STRENGTHEN PARTNERSHIP WITH MULTI-MEDIA FOR THE CONDUCT OF MASSIVE INFORMATION DRIVE AND ANTI
CRIMINALITY CAMPAIGN
7.STRENGTHEN THE WELFARE AND BENEFITS PROGRAM AND ADHERENCE OF PNP POLICIES ON THE ASSIGNMENT OF
PERSONNEL BASE ON MERIT AND FITNESS
INITIATIVES (PPAs)
8. STRENGTHEN THE NEPPO COOPERATIVE TO SUPPORT OUR PERSONNEL AND TO GENERATE FUNDS FOR PROGRAMS
AND UNPROGRAMMED ACTIVITIES
9.MAXIMIZE THE ACTIVE SUPPORT OF THE LGUs AND OTHER STAKEHOLDERS FOR CAPABILITY ENHANCEMENT AND
RESOURCE MOBILIZATION

After conducting the Process

Check you are now ready to
adjust your Scorecard to
become highly responsive to
the needs of the community

Let us actively participate in making positive (+) change in the

PNP, we have the PNP P.A.T.R.O.L Plan 2030 as our blueprint for real
and lasting transformation!

TEAM

TRANSFORMATI
ON
Our Shared
Commitment!!!

PN
P

END OF PRESENTATION

END OF
PRESENTATI