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Managing Virtual Teams

Group 3
Ankur Rao(FT172016)
Arun AT(FT172018)
Ashish Bansal(FT172019)
Ashish Ranjan(FT172020)
Ashutosh
Antapurkar(FT172021)

Divya S(FT172028)
Pallavi Nigam(FT172057)
Vaishal Shah(FT172098)
Vareesh Shandilya(172099)
Vatsal Chittranshi(1720100

What are Virtual Teams ?

Avirtual team(also known as a geographically dispersedteam,


distributedteam, or remoteteam) is a group of individuals who work
across time, space and organizational boundaries with links
strengthened by webs of communication technology.
Members can now communicate at a distance through electronic
means, such as email, texting, chat rooms, blogs, phone and video
conferencing, satellite transmissions and websites.
An effective virtual team depends on the choosing the appropriate
communication media to fit the requirements of the task and
message.

Why Virtual Teams


Virtual teams are flexible.
Driven by information & skills rather
than time and location.
Tapping in to global talent pool.
Cost effective.
More productivity & increased corporate
activity.
Improve work-life balance & job
satisfaction.
Decreased travel & mandatory

Types of Virtual Teams


Management
Teams
Action
Teams

Networked
Teams

Parallel
Teams

Project
Teams

Service
Teams

Production
Teams

Managing Virtual Teams


Archive lesson
Recognize
accomplishments

Set clear
expectations

Establish
Guidelines for
Resolving
Conflict

Maintain tools

Monitor process
& standards

Effective Virtual Teams


have
Shared team objectives.
Knowledge of what to do.
Equipment to do it.
Ability to do it.
Desire to do it.

ow to manage virtual teams


Holding effective meeting(groupware/skype)
Collaborative tasks generated from Social
Media
Ability to exchange ideas or data without
criticism.
Monitoring metrics & KPIs ,giving performance
reviews
Making assignments extremely clear &
ensuring required
competence.
Accountability for high performance across the

Challenges in managing
virtual teams
Difficult to manage conflict
Interpersonal trust

Misinterpretation
no socio-emotional cues)

Difficult to reach consensus

Longer to make decisions


Technology
Holidays, local laws
and customs

ncies
e
t
is
s
n
o
c
in
l
Cultura

Typology Framework for Virtual


Teams
Attribute

Cluster 1(N84)

Cluster 2(N232)

Cluster 3(N 194)

Mean

Dedicated team
members

0.06

0.35

0.39

3.8

Virtual team
experience

0.23

0.45

0.43

3.4

Team leader status

0.85

0.28

0.01

3.9

Team status

0.46

0.45

0.36

3.3

Vision and goals

1.63

0.37

0.21

3.8

Expertise and
knowledge

0.10

0.4

-0.45

3.9

Common processes

0.86

0.43

0.16

3.5

Cultural awareness

0.47

0.56

0.47

3.4

Cultural adaptiveness 0.79

0.24

0.04

3.5

Virtually challenged and virtually enhanced


clusters.
Cluster 1 (N84) -The group with the factor scores for all the factors below
the mean; Cluster 2 (N232) -The group in which the factor scores are
above the mean; and Cluster 3 (N194) -The group with a mix of factor
scores above and below the mean. These are labeled as virtually
challenged (below the mean), virtually enhanced (above the mean), and

Contd....
Highly virtual: The difference in time
zones between two locations is
greater than six hours, and the
number of team locations is greater
than four.
Moderately virtual: The difference in
time zones between two locations is
fewer than six hours, and the number
of team locations is less than four.
1. A team in the virtually challenged cluster is a team that registers
below-mean responses for the nine attributes. A team in the virtually
enhanced cluster is a team that registers above-mean responses for the
nine attributes .
2. Based on a secondary survey, the greatest difference in time zones
and number of locations were the two physical characteristics of virtual
teams that have the most impact on the level of virtuality

Success Pyramid
Re
su
lts
Accountabil
ity
Commitment

Conflict

Trust

Focus on collective outcome


Help people get back on track when
they have made their commitment
Clarity and buy-in

Constructive Ideological
debate
Be vulnerable, without
fear

References

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