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Document for Technical and Sales Training

KX-NS300
Basic Specification
Rev 0.2 September 6, 2013
Panasonic System Networks
PBX SE team
This document explains basic specification of KX-NS300 version 1.
It is recommended to know basic specification of KX-TDA100D and
KX-TDA600 before reading this document. However it is not required
to know KX-TDE, KX-NCP and KX-NS1000 before reading this document.
Specifications are subject to change without notice.

High-end

FY2014 Merchandising Plan

KX-NS1000
Pure IP-PBX

>/ 1,000 Ext.

KX-TDE600
KX-TDE200
KX-NCP500
Max. 68 Ext.

KX-TDE100
KX-NCP1000

Max. 992 Ext.

Max. 256 Ext.

Max. 256 Ext.

Max. 108 Ext.

NEW

KX-NS300BX

Hybrid IP-PBX
DISCON

Max. 128 Ext.

KX-TDA100DBP
Max. 128 Ext.

DISCON
Standard

DISCON

KX-TES824BX KX-TEM824BX
Max. 24 Ext.
KX-TEB308BX

Max. 24 Ext.

Max. 8 Ext.
SOHO

Mid. to large office

KX-NS300BX
Why NS300?
Support for various features enhances business productivity. The KX-NS300 offers a
Unified Communication System and it is suitable for small to medium sized
businesses.

Cost Saving
Expandability
Backwards Compatibility
IP Networking

Customer
Satisfaction

Improved Work
Efficiency

Wireless Solution

Built-in DISA

Cellular Phone
Integration

Call Centre Solution

Voice Mail Solution

Assistant

Communication

Cost
Saving

11. Expandability

KX-NS300 has expandability with optional cards and expansion cabinets.


- 48 Analog CO or 4 PRI/E1 with 6 Analog CO
- 128 SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP)
You do not need to discard KX-NS300 to increase capacity in future.
KX-NS300
without option

KX-NS300
6-CO

6-CO + 2-DPT + 16-SLT

16-DPT or SLT

6-CO + 2-DPT + 16-SLT

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
300

KX-NS
300

KX-NS
300

KX-NS
300

32 SLT

64 SLT

96 SLT

128 SLT

KX-NS320 is connected with KX-NS300 using dedicated cable (3m).


It is like KX-TDA600 and KX-TDA620 connection.
5

Version
2

Cost
Saving

12. Expandability

Capacity can be increased to 1,000 extensions using KX-NS300 version


2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.)
You do not need to discard KX-NS300 to increase capacity in future.
KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
320

KX-NS
300

KX-NS
300

KX-NS1000

1,000 Extensions

KX-NS
300
IP
Network

100 % Feature
Transparency
like TDA600
and TDA620

Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000.


KX-NS1000 works as KX-TDA600. KX-NS300 with KX-NS320 works as KX-TDA620.
6

13. Built-in for Main Cabinet

Cost
Saving

You can save cost because required hardware is built-in for KX-NS300.
- 2-ch DISA or Simple VM
(Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.)

- Digital PT 2-port (+ 2 D-XDP)


- SLT 16-port with caller ID and message waiting
- Analog CO 6-port with caller ID
Analog CO can be used for paging port or external BGM port.
- 2-ch internal BGM (WAV file can be saved.)
RS232 is not supported.
- LAN port (10/100 Base TX) / USB port
SMDR is available using LAN.
- Power supply / External battery port

to KX-NS320 LAN
3-RJ45
1-RJ45

Analog CO
3-RJ45 for 6-ch

DPT
1-RJ45 for 2-DPT

Power failure transfer for 2 ch (CO-1/2 to SLT1/2)

SLT
5-RJ45
SLT 1-2 / SLT 3-4
SLT 5-8 / SLT 9-12
SLT 13-16
7

14. Built-in for Expansion Cabinet

Cost
Saving

Built-in hardware for KX-NS320 is as follows.


- SLT 16-port with caller ID and message waiting
- Power supply / External battery port
- Connection for KX-NS300 main cabinet
Cable to KX-NS300 is packed.

to KX-NS300
1-RJ45

Power Failure Transfer


SLT
2-RJ45 for 4-SLT
5-RJ45 for 16-SLT

Cost
Saving

15. Compatibility for Telephone


KX-NS300 has compatibility with Analog PT and old Digital PT.

You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD


series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX
to KX-NS300.
<Compatible PT>
KX-NS
300

Optional DHLC4 card is required to connect Analog PT or


KX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320
supports 8 DHLC4 cards for 32 these phones.

KX-NS300

DHLC4
DHLC4

6-CO + 2-DPT + 16-SLT

KX-NS320

DHLC4
DHLC4

16-SLT

APT

KX-T77xx

Old DPT

KX-T74xx
KX-T75xx

New DPT

KX-T76xx
KX-DT3xx
KX-DT5xx

IP Phone

KX-NT265
KX-NT3xx
KX-NT5xx
KX-UTxxx

KX-NT136, KX-NT400 and KXHGT100 are not supported.

DHLC4 supports KX-T76xx, KX-DTxxx and SLT also.


9

16. Card Installation for Main Cabinet


Two free slots are supported for extension.
Another two free slots are for trunk and
door phone.
Each 1 card
SD (M/S/XS)
DSP (S)
RMT (Modem)
EXP-M
(to NS320)

KX-NS300
Option
MPR

Max. 1 card

Max. 2 cards
DHLC4 (Hybrid)
MCSLC8 (SLT)

DPH2 (Door phone)

DLC8 (DPT)

and

or (not and)

Max. 1 card
LCOT6 (Analog CO)

Max. 1 card
MCSLC16 (SLT)

or (not and)

or (not and)

PRI30 / E1

DLC16 (DPT)

for Optional Trunk or Door

for Optional Extension

for Optional Trunk or Door

for Optional Extension

6-CO + 2-DPT + 16-SLT (Factory Built-in)

For example, if DLC16 is installed, other extension card cannot be installed.


DLC card including default 2-ch does not support KX-T74xx/KX-T75xx.
10

17. Card Installation for Expansion Cabinet


DPH2 (Door phone)

or
DPH2 (Door phone)
PRI30 / E1

or

Max. 2 cards

Max. 1 card

LCOT6 (Analog CO)

Max. 2
cards

LCOT6 (Analog CO)


LCOT6 (Analog CO)

or
DPH2 (Door phone)

DPH2 (Door phone)

DHLC4 (Hybrid)

or / and

MCSLC8 (SLT)

Max. 2 cards
LCOT6 (Analog CO)

or (not and)
Max. 1 card

or
LCOT6 (Analog CO)

PRI30 / E1

or

DLC8 (DPT)

or (not and)
Max. 1 card
MCSLC16 (SLT)

or (not and)
DLC16 (DPT)

PRI30 / E1

KX-NS320
Connection
to KX-NS300
(Factory Built-in)

for Optional Trunk or Door

for Optional Extension

for Optional Trunk or Door

for Optional Extension

16-SLT (Factory Built-in)

11

Cost
Saving

21. IP Extension

IP Phone including SIP Phone can be installed in remote office without PBX.
Telephone charge can be saved for call between main office and branch.
Telephone Company
Remote Office
(Branch)

Main Office
KX-NS
300

Digital PT
101

SLT
102

VPN
Router

SLT
103

IP Network

PBX

VPN
Router

KX-NT
104

SIP Pone
105

12

22. IP Software Phone with UC (CA)

Business
Improve

You can take your phone with your PC to your home or hotel.
Software for Panasonic KX-NT can be installed to your PC.
Panasonic provides UC application Communication Assistant also.
Office
Home or Hotel

KX-NS
300

Digital PT
101

SLT
102

VPN
Router

SLT
103

Software phone
with CA
104

IP Network

Panasonic
Network
Camera

You (Boss) can control employees using


software phone, CA, and network camera
anytime anywhere.

VPN
Soft

Camera

13

Cost
Saving

23. Capacity Expansion by IP

Currently you may need IP phone in remote office only.


However when your business expands in future, you can install 128 IP
phones in main office and remote office.
Main Office

KX-NS
300

Max.130
SLT and Digital PT
without D-XDP
DPT
Main Office

SLT

DPT

SLT

Max.160
SLT and Digital PT
with D-XDP
XDP = eXtra Device Port

Remote Office

IP Phone

KX-NS
300

Digital
XDP
DPT

IP Network

IP Network

IP Phone

Remote Office

IP Phone
Max.32
IP-Phone
Additionally

Total

192

Extensions
14

24. PBX to PBX Connection using IP

Cost
Saving

You can use PBX to PBX H.323 Network to call extension in other PBX
or customer in order to save charge of long distance call.
Public Telephone
Company (02)

Public Telephone
Company (03)

Public Telephone
Company (08)

Customer
02-87654321

Customer
08-43218765

IP Network

Sydney Office

Ext 101
02-33334444

KX-NS
300

Ext 102
03-12345102

Melbourne Office

Ext 203
03-12345203

Ext 204
08-77776666

Perth Office

Ext 305
08-77776655

When extension users in Melbourne or Perth dials 0/9-02-8765-4321,


call is routed automatically through PBX in Sydney.
- 02-xxxx-xxxx via PBX in Sydney
- 03-xxxx-xxxx via PBX in Melbourne
- 08-xxxx-xxxx via PBX in Perth

15

Cost
Saving

26. SIP Trunk Service

Even when customer calls call center in UK (for example), KX-NS300


installed in your country can receive the call using SIP trunk service
without high cost for international call.
Following is popular example in India using KX-TDE600.
KX-NS300 can support same feature.
in UK
Telephone
Company

SIP
Provider
(050)

IP Network

050-321-1200
Office in India
SIP
Trunk

SIP Phone
SIP Phone
050-123-4567 050-333-4444
DPT

SLT

SLT

Dial 050-321-1200

16

28. Paging over DECT Phone

Business
Improve

Paging over Panasonic DECT phone is available for hospitality and so on


using conference group call feature.
DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385

3F
CS

Announce
from
Operator

DECT
w/ headset

2F

Employee

DECT w/o headset


Announce from
Operator

CS

Reply from
Employee

1F
CS

(After announcement)
I will go to the room.
I am on the 3rd floor
now.

KX-NS
300

(Announcement )
Can someone go to
room 302?
TV does not work.

Operator
Conference Group Call

All paged members can listen to both announcement and reply from some user.
17

31. Optional Card for Free Slot


Model

Symbol

Specification

KX-NS5170

DHLC4

4-port for any Digital PT / Analog PT /


CS (DPT I/F) / KX-TVM (DPT I/F)
and 4-port SLT without Caller ID and without
Message Waiting

KX-NS5171

DLC8

8-port for Digital PT : KX-T76xx / KX-DTxxx


and CS (DPT I/F) / KX-TVM (DPT I/F)

KX-NS5172

DLC16

16-port for Digital PT : KX-T76xx / KX-DTxxx


and CS (DPT I/F) / KX-TVM (DPT I/F)

KX-NS5173

MCSLC8

8-port SLT I/F with Caller ID and Message Waiting

KX-NS5174

MCSLC16

16-port SLT I/F with Caller ID and Message Waiting

KX-NS5180

LCOT6

6-port Analog Trunk I/F with Caller ID

KX-NS5290

PRI30/E1

30-ch ISDN or E1 by one card

Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels.
KX-NS8188

E1 adapter on IP trunk by DSP card without activation key

KX-NS8290

PRI adapter on IP trunk by DSP card without activation key

ISDN-BRI, T1, E&M and analog DID card are not supported.
Pay tone feature is not available.
18

32. Optional Card on Mother Board


Model

Symbol

Specification

KX-NS5110

DSP-S

DISA (30 ch) or VoIP (61 ch) or mixture

KX-NS5162

DPH2

Each 2 I/F for Door phone / Opener / Sensor

KX-NS3134

SD(XS)

VM recording time : 40H

KX-NS3135

SD(S)

VM recording time : 200H

KX-NS3136

SD(M)

VM recording time : 400H

KX-NS5130

EXP-M

Connection length : 3m (CAT5 cable)

KX-TDA0196

RMT

Modem for remote maintenance

<SD Card>
SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, and
recording for UM (Built-in KX-TVM).
SMDR without SD card supports 1,000 call.
DSP is also required for UM (Built-in KX-TVM).

19

41. Activation Key for VoIP


IP Trunk Activation Key as Trunk I/F Card
KX-NSM102

IP Trunk (SIP or H.323)

2 ch

KX-NSM104

4 ch

KX-NSM108

8 ch

KX-NSM116

16 ch

IP Extension Activation Key as Extension I/F Card


KX-NSM201
KX-NSM205

Panasonic KX-NT based IP Software phone


(and KX-NT/UT hardware phone)

1 ch
5 ch

KX-NSM210

10 ch

KX-NSM220

20 ch

KX-NSM501
KX-NSM505
KX-NSM510
KX-NSM520
KX-NSM701
KX-NSM705
KX-NSM710
KX-NSM720

Panasonic KX-NT/UT hardware phone


(Not including Panasonic KX-NT700)

1 ch
5 ch
10 ch

4-ch is pre installed.

20 ch

SIP hardware/software phone


(including Panasonic KX-NT700)

1 ch
5 ch
10 ch
20 ch

Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000.
20

42. Activation Key for PBX Feature (1)


UM (Built-in KX-TVM) Activation Key
KX-NSU002

UM : Automatic Two-way Recording by


supervisor

KX-NSU003

UM : Message Backup

KX-NSU102
KX-NSU104

UM : Channel Expansion as TVM204 card


2-ch is pre-installed.

KX-NSU201

UM : E-mail

All supervisor user

2 ch
4 ch
1 mailbox user

KX-NSU205

5 mailbox user

KX-NSU210

10 mailbox user

KX-NSU220

20 mailbox user

KX-NSU299

All mailbox user

KX-NSU301

UM :

1 extension user

KX-NSU305
KX-NSU310

5 extension user

Two-way Recording by user

10 extension user

KX-NSU320

20 extension user

KX-NSU399

All extension user

<VoIP (explained in previous page)>


DSP and AK : KX-NSF990 are also
required for KX-NS300.

<UM>
SD card, DSP and AK : KX-NSF990
are also required for KX-NS300.
21

43. Activation Key for Feature (2)


PBX Extension Feature Activation Key
KX-NSE101
KX-NSE105

Extension and Mobile parallel


feature

1 extension user
5 extension user

KX-NSE110

10 extension user

KX-NSE120

20 extension user

PBX to PBX Network Activation Key


KX-NSN002

QSIG Network with Enhance Feature

System Feature Activation Key


KX-NSF101

3rd party CTI Interface

KX-NSA020

Multiple CTI Connection

KX-NSF201

Built-in ACD Report / Announcement of waiting order in queue

22

44. Activation Key for UC (Communication Assistant)


CA Activation Key
KX-NSA201

CA Pro

1 extension user

KX-NSA205

5 extension user

KX-NSA210

10 extension user

KX-NSA240

40 extension user

KX-NSA249

128 extension user

KX-NSA301

CA Supervisor

1 extension user

KX-NSA401

CA Operator Console

1 extension user

KX-NSA901

CA Network Plug-in

1 CA user

KX-NSA905

5 CA user

KX-NSA910

10 CA user

KX-NSA940

40 CA user

KX-NSA949

128 CA user

KX-NSA010

CA Thin Client Server Connection

23

46. Pre-Installed Activation Key for Trial


60-day trial is available before buying activation key for followings.
60-day can start anytime for each feature. (not start after default clear)
Trial cannot be used repeatedly. (only one time)
UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor
UM (Built-in KX-TVM) : Message Backup
UM (Built-in KX-TVM) : E-mail (128 mailbox users)
UM (Built-in KX-TVM) : 2 Way Recording (30 extension users)
Mobile Extension (30 extension users)
CA PRO (128 users)
CA Supervisor (1 user)
CA Operator (1 user)
CA Thin Client Server Connection
3rd party CTI Interface
Multiple CTI Connection
Built-in ACD Report / Announcement of waiting order in queue

24

47. Activation Key - Condition


Activation key is required for CTI server except CA.
- When other CTI server application is connected with KX-NS PBX
directly, activation key for CTI (server) interface is required.
- When other CTI server application is connected through CSTA
MUX, activation key for CSTA MUX is required.
Activation key for CTI (sever) interface is NOT required in this case.

CA Client AK

CA Basic /
CA Pro etc

Panasonic
CA (Server)

CTI Server AK

CA Client AK
CSTA MUX AK

Other
Application
(Server)

CTI Server AK

Not Required

Panasonic
CSTA MUX
Panasonic
CA (Server)

CTI Server AK

Not Required

- 2 to 4 CTSA MUX AKs are required for 2 to 4 other application.


- KX-NS PBX does not support Panasonic PA server and KX-NCV200.
- AK is not required for CA Call Accounting because this uses SMDR interface.
- AK is required for application on Panasonic TAPI TSP.

Other
Application
(Server)

25

48. Activation Key - Condition


Following activation key for KX-NS1000 is not required for KX-NS300.
KX-NSM005

As memory for 31- 50 IP extensions

KX-NSM010

As memory for 31-100 IP extensions

KX-NSM030

As memory for 31-300 IP extensions

KX-NSM099

As memory for 31-640 IP extensions

< Note for KX-NSF990 >


DSP-S without KX-NSF990 does NOT work for VoIP and UM (Builtin KX-TVM). It works for DISA.
DSP-S with one KX-NSF990 works for DISA and both VoIP and UM
(Built-in KX-TVM). No need two KX-NSF990.
KX-NSMxxx is also required for VoIP.
KX-NSUxxx is also required for UM (Built-in KX-TVM).

26

51. Location of Installation


KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack.
KX-A437X is required for KX-NS300 to use 19 inch rack.

Picture is added in October.

On Wall
Power
Unit

Chassis

Picture is added in October.

in 19 inch rack

AC Input

AC100V - 240V 50/60Hz XXA

DC Input

External Battery +36V DC

Power consumption

104W

Dimension

430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size)

Weight

(under study

It is required to open the top cover of cabinet to install optional cards.


27

52. Programming
Programming is available using PT or PC.
PC programming is available through LAN or modem on site and through
LAN or modem from remote location.
Telephone Company

CO / PRI / E1
Dealers Office

Customers Office
Router

KX-NS
300

Internet

Modem

LAN

LAN

Modem

KX-TDA0196 has to be installed in KX-NS300 to connect using modem.


Port forwarding is required for router to connect through LAN from remote location.
Independent maintenance port like KX-NS1000 is not supported.
28

53. Web Programming

Easy
Program

Built-in web server supports PBX and VM all programming.


- Programming is very easy because programming method is
basically same as KX-TDA-TDE-NCP and KX-TVM.
- It is not required to install Application (Programming Tool)
because Web. MS Internet Explorer and so on are required.

Programming for
PBX features
Same as
TDA/TDE !!

Programming for
VM features
Same as
TVM !!
29

54. Programming Tool


Application (Programming Tool) is required to connect through modem.
GUI and Operation for programming are same as web programming.

NS Unified Web Maintenance Console

30

55. Programming using PT

Easy
Program

Operation for programming is same as KX-TDA100D.

Program 660 works for UM (Built-in KX-TVM : Default = 500).

31

KX-NS
1000

3. KX-NS1000 Outline
KX-NS1000 supports 1,000 extensions and built-in solution.
- 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture.
- Built-in solution supports Voice Mail, Unified Message, Recording,
Call center, Unified Communication, Mobility, Conference,
One-look networking and so on.

KX-NS1000

KX-NS8188 E1 adapter
KX-NS8290 PRI adapter

Built-in
Solution

KX-NS1000

Slave

Master

KX-NS0130

KX-NS0130
IP Network

KX-TDE620 etc

1,000
Extension

KX-DT w/
DSS Console

SLT

KX-NT

KX-UT

Other
SIP
KX-DT
SIP Phone Softphone

Max. 16
KX-NS1000

KX-T7xxx

SLT

100 % Feature transparency like TDE600 and TDE620


32

KX-NS
300

KX-NS
1000

11-1. Voice Mail

KX-TVM version 3 based Voice Mail function is built-in.


Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.
Customer or
other Extension

KX-TVM
(Built-in)

Built-in VM

Mailbox
101

104

102

105

103

No
Answer

Max. 24ch
400h recording for KX-NS300
1,000h recording for KX-NS1000
VM Group Ext No. : 500

Hello this is Tom.


Please lave voice message.
KX-TDA/TDE/NCP

101
Susan

102
Mike

103
Tom

KX-TVM200

Max. 24ch
1,000h recording
VM Group Ext No. : 500

33

KX-NS
300

KX-NS
1000

11-2. Voice Mail

KX-TVM version 3 based Voice Mail function is built-in.


Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.
<KX-NS1000 with DSP>

<KX-NS300>
Without Built-in)
(Factory
SD
or without DSP

KX-NS3134

w/o SD or w/o DSP : 2h


2h
Same feature as SVM on OPB3
card of TDA/TDE/NCP.

(Factory Built-in)

Compact Flash : 2h
Same feature as KX-TVM

KX-NSU001

AK : 15h
with above Compact Flash

2G SD card : 40h
DSP is also required.

KX-NS3135
KX-NS3136

8G SD card : 200h
DSP is also required.

KX-NS0135

Compact Flash : 200h

16G SD card : 400h

KX-NS0136

Compact Flash : 450h

KX-NS0137

Compact Flash : 1,000h

DSP is also required

<For KX-NS300 / KX-NS1000 Common>


KX-NSU102 AK : More 2-ch

KX-NSU2xx

AK : E-mail for xx users

KX-NSU104 AK : More 4-ch

KX-NSU3xx

AK : 2-way Recording for xx users


using PT [2-way Record] button or CA

34

KX-NS
300

12-1. Unified Message (VM to e-mail)

You can receive voice message as e-mail by PC at your desk or by your


smart-phone anywhere immediately. Missed call w/o voice message also
can be e-mailed. So these messages are unified by e-mail. You do not miss
any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail.

Mobile
Network
or WiFi
IP Network

or
Some customer sends e-mail.

Telephone
Company

Office
KX-TVM
(Built-in)

Some customer leaves VM


or disconnects call without VM.

with VM
as attached file
E-mail Server

< E-mail example for missed call >

35

12-2. Unified Message (VM/Fax to e-mail)

KX-NS
1000

You can receive voice message and fax as e-mail by PC at your desk or by
your smart-phone anywhere immediately. Missed call w/o voice message
also can be e-mailed. So these messages are unified by e-mail. You do not
miss any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail.

Mobile
Network
or WiFi
IP Network

or
Some customer sends e-mail.

Telephone
Company

Office
KX-TVM
(Built-in)

Some customer leaves VM


or disconnects call without VM.

Some customer sends fax.

with VM/Fax
as attached file
E-mail Server

Occupied memory for 1 minute


voice message is same as
approximately 28 pages fax.

KX-NS300 does
NOT support
Fax to e-mail.

Optional card : KX-NS0106 has to be installed to receive fax or send fax.


One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106.
36

KX-NS
300

KX-NS
1000

13-1. Recording

Supervisor can record call for other extension to built-in VM automatically.


This is useful for call center or for reducing unnecessary call such as call
to personal friend using company phone cost during working time.
Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.)
Customer

KX-TVM
(Built-in)

Easy programming and playing for


supervisor using built-in web server

Extension
Supervisor

KX-NS300 can record max. 24 calls at the same time.


KX-NS1000 one cabinet can record max. 24 calls at the same time.
KX-NS1000 one look network supports max. 16 built-in VM in order to expand channels
and recording capacity.
24ch
Record

24ch
Record

24ch
Record

37

KX-NS
300

KX-NS
1000

13-2. Recording - Back-up

Back-up is available for recording to server (NAS) or USB memory


automatically by schedule if maximum recording capacity is not enough.
KX-NS PBX has USB port.
Activation key : KX-NSU003 is required for back-up.
WAV converter is
provided by
Panasonic.

KX-TVM
(Built-in)

KX-TVM
(Built-in)

Caller ID, year, date and time


are included in the file name
for easy search.
Back-up of system configuration data is
also available using AK:KX-NSU003.

38

KX-NS
300

14. Call Center - Voice message

KX-NS
1000

Queuing order is announced using built-in VM to caller who is calling call


center. Expected waiting time also can be announced using built-in VM.
Caller feels that KX-NS PBX user has very professional call center.
Activation key : KX-NSF201 is required.
DISA
Customer

Hello this is Panasonic Travel. This call is


recorded in order to improve our service.

<Example of waiting time>


Four other people are waiting.
And your expected waiting
time is around 16 minutes.

DISA No Dial to ICD

ICD Group
w/ Queuing table

Idle Ext?

Yes

No

Talking is recorded automatically.


KX-TVM
(Built-in)

Queuing message by DISA

Sorry all agents are on the phone now.


KX-TVM (Built-in)

Four other people are waiting.


Please wait for the moment.
We are connecting by queuing order.
Or dial 1 to leave voice message

Caller can leave voice message.


KX-TVM
(Built-in)

One agent becomes idle.


BGM for ICD Group

We are providing special price for trip to Japan


39

KX-NS
300

15. Call Center - Report

KX-NS
1000

Call center monitoring and reporting are built-in.


Activation key : KX-NSF201 is required. (Same as Queuing order announcement)
Optional SD card is required for KX-NS300 to log 300,000 calls.
Optional compact flash card is required for KX-NS1000 to log 600,000 calls.
Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial).

<What is New from CA Supervisor?>


- Graphical report, exporting to CSV and so on are supported.
- Report for call center agent (extension user in ICD group) is supported.
- Application installation is not required for client PC because KX-NS PBX
supports this feature using built-in web server.

40

KX-NS
300

16-1. UC : Unified Communication

KX-NS
1000

Unified Communication server (Communication Assistant) is built-in.


You can select best contact method depend on
other party status.
Call extension / Call cell phone / Call home phone
Leave voice message / Send e-mail / Chat
Activation key is required for CA Pro, CA Supervisor and
CA Operator.

On the phone
PC(CA) used
PC(CA) not used
CA is working but PC
was not operated since
Day HH:MM.

41

KX-NS
300

KX-NS
1000

16-2. UC - Video Call

SIP video phone is available by P2P using H.263 or H.264.


P2P for IP extension to SIP trunk is also supported.
(But Panasonic HD-VC cannot be SIP extension of KX-NS1000.)
HQ

Branch
IP Network
(VPN)

SIP Video Software-phone


with USB camera
or
Yealink IP Video Phone VP-2009
Fanvil D800 Android Video Phone
http://www.fanvilphones.com/products-d800.php

P2P

for example
< P2P >
IP Phone Type

IP Network

KX-NT300 series
KX-NT543/546/560
KX-NT550 series
KX-UT series
3rd party SIP phone

(SIP Provider)

P2P
Customer

IP Ext
to IP Ext
Yes
Yes
Yes
Yes
Yes

SIP Trunk
to IP Ext (*1)
No
Yes (*2)
Yes
Yes
Yes

*1) Depend on specification of SIP provider,


this feature does not work.
*2) Software version up of NT500 is required.
42

KX-NS
300

KX-NS
1000

17-1. Mobility - Receive a call

When your customer calls your office phone number, both phone in office
and your cellular phone can ring at the same time.
Activation key : KX-NSE1xx is required for xx users.

Cellular Network

Telephone Network
Dial
092-123-4322

(2)

(1)
Office

PBX has to detect answer of


cellular, because PBX has to
stop ringing of extension phone
when cellular phone answers
the call.

(3)

(1)

Any CO type including cellular phone

(2)

IP / ISDN / E1 / Analog

(3)

IP / ISDN / E1/ Analog with reverse


0344445555

Customer
03-4444-5555
EXT 101
092-123-4321

080-888-7777
EXT 102
092-123-4322

Extension 102 sets call forwarding no answer to cellular


phone (080-888-7777) with keep ringing mode.

Phone number of caller


(customer) can be displayed
depend on specification of
telephone network.
This service is available by
some ISDN or SIP network in
Europe.

43

KX-NS
300

KX-NS
1000

17-2. Mobility - Make a call

When you call your customer using cellular phone through PBX (DISA),
the phone number of your office is informed to your customer instead of
the number of your cellular phone.
DID number can be informed as CLIP for SIP / H.323 / ISDN.
Phone number of the line is informed to cellular from telephone network for analog.
Cellular Network

Telephone Network

0921234322

(2)

(3)
Office

(1)

(3)
(2)(1)

Customer
03-4444-5555
EXT 101
092-123-4321

080-888-7777
EXT 102
092-123-4322

Any CO type including cellular phone


SIP / H.323 / ISDN / E1 /
Analog regardless reverse
Dial
PBX DISA number : 092-123-4300
after DISA answer
+ CO access number : 0 or 9
+ Customer phone : 03-4444-5555

Cellular phone can be recognized as extension (102) automatically based on


pre-assigned caller ID (080-888-7777).

44

KX-NS
300

KX-NS
1000

17-3. Mobility using IP

Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd


Party SIP phone at remote location without VPN. Smart-phone user can
make a call by software-phone without telephone charge.
VoIP DSP is occupied even for call between IP extension
and remote IP extension. Any extension (IP / DPT / SLT)
can be paired with any other extension.
Not P2P

Office
104:Mike

VoIP
DSP

Internet

VPN
Router

Cellular Company
Data
Service

Cellular
Data
Service
or WiFi

P2P

EXT 101 EXT 102 EXT 103

Cellular
Voice
Service

080-888-7777
as cellular

EXT 104
Mike
Dial 103.

- Version up is required for software of KX-NT500 and KX-UT.


- This feature is NOT supported for other Panasonic IP phone
such as KX-NT300 and KX-UDT.
- Blank UDP transmit capability is required for 3rd Party SIP Phone.
(This condition is same as SBC router.)

3rd party SIP


software-phone in
Smart-phone
(VPN is not required.)

45

KX-NS
300

KX-NS
1000

18. Conference

Any extension user including software-phone in smart-phone can make a


conference group call. All 32 members can talk. (Not only listen.)
Cellular phone
Smart-phone

Telephone Company
Cellular Company
IP Network

If member cannot answer the


call or member is not called
because not programmed as
member, they can join by PIN
through DISA after one or more
members answer the call.
Extension user can dial PIN
directly without DISA.

*32 - Conference group


number (1-8) - PIN #

software-phone in Smart-phone
Feature
Recording to Built-in VM
Conference group call : Dial *32
Other conference such as PT [Conference] key *1)

KX-NS300
without DSP

KX-NS300
with DSP

No

KX-NS1000
with DSP

24 calls can be recorded.


Yes (32ch)

Yes (72ch)

*1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people)
46

KX-NS
1000

19-1. One-look Networking

Any extension user including software-phone in smart-phone can make


a paging call to all PBXs connected by one-look networking.
Activation key : KX-NSN001 is required for each PBX.
2nd KX-NS1000
in Tokyo

1st KX-NS1000
in Fukuoka

Paging

Paging

Paging

Paging

IP Network
(VPN)

16th KX-NS1000
in Niseko
Paging

*33 Paging group number

Paging

Paging

47

KX-NS
1000

19-2. One-look Networking

KX-NS1000 one-look networking supports full feature transparency


like TDE600-TDE620 connection.
- Max.16 KX-NS1000 can be connected for one-look connection.
- Max. 1,000 extensions are supported by one-look networking.
- Both master unit and slave unit are KX-NS1000.
- Slave unit has to be registered to master unit like IP-PT registration.
Programming is very easy because it is same as IP-PT registration.
CO
Fukuoka

Master
Register

CO
Tokyo

CO
Niseko

TDE620 is connected
with TDE600 by cable.

IP
Network

IP Network
(VPN)

Register
Digital PT

IP-PT

Slave

Max. 15 slave NS1000 can be


registered to one master
NS1000.
KX-NS300 version 2 can be slave unit of one-look network.

Digital PT is connected with


PBX by cable.
IP-PT is registered to PBX.

48

KX-NS
300

20. Security with Network Camera

Alarm detected by sensor port of KX-NS PBX is e-mailed so that you can
access network camera and so on immediately using smart-phone or PC.
Mobile
Network
or WiFi
IP Network

E-mail
or

Office

E-mail Server

Window near meeting room


was broken.
View camera.
http://www.niseko.ne.jp/liveca
mera/
Make a paging call using SIP
software-phone. Dial *3301.

KX-NS1000 does not support this feature currently.

Both PBX and security camera can be provided by Panasonic.


Other major PBX makers do not have security camera.
Optional card : KX-NS5162 has to be installed for sensor.
One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion
cabinets supports 4 KX-NS5162.
49

KX-NS
300

KX-NS
1000

21-3. SIP Software-phone

Conditions
When smart-phone receives call to cellular phone (080-888-7777 for following example), call
using SIP software-phone is disconnected. This condition is based on specification of OS or
SIP software-phone as application.
Therefore call with extension (colleague) is recommended.
Call with trunk (customer) is not recommended.
Cellular Company

Telephone Company

Data
Service

Not recommended

Office

Internet
VoIP
DSP

EXT 101 EXT 102 EXT 103

VPN
Router

Cellular
Data
Service
or WiFi

Cellular
Voice
Service

080-888-7777
as cellular

EXT 104
Mike
Dial 0/9-1234-5678.

3rd party SIP


software-phone in
Smart-phone
(VPN is not required.)
50

KX-NS
300

21-4. SIP Phone for Hotel

KX-NS
1000

Two IP phones in guest room can have one extension number.


If 2 IP phones are required in all rooms, KX-NS1000 can support 500
rooms with 1,000 IP phones without Q-SIG connection.
Wake-up call and message waiting are supported for SIP phone also.
Room 301 = Extension 301

KX-UT670
on the desk

KX-UT113
near bed

KX-UT is Panasonic SIP phone.


OS of KX-UT670 is Android version
2.2.
Application can be developed by
software vender for each hotel
customer.

Any extension (IP / DPT / SLT) can be paired with any other extension.
For example, SIP software-phone in smart-phone can be paired with SLT.

51

KX-NS
1000

22-1. Unified Message - Receive


KX-NS1000 receives Fax / VM and sends them by e-mail through
E-mail server. KX-NS1000 works as e-mail client.
Gmail and Hotmail are also available for KX-NS1000.

Gmail Server

Mobile
Network
or WiFi
IP Network

or
Some customer sends e-mail.

Telephone
Company

Office
KX-TVM
(Built-in)

Some customer leaves VM


or disconnects call without VM.

Some customer sends fax.

with VM/Fax
as attached file

KX-NS300 also supports Gmail and


Hotmail for VM to e-mail or sensor to
e-mail. KX-NS300 does not support
Fax to e-mail.

52

22-3. Unified Message - Send

KX-NS
1000

You can send fax through KX-NS1000 without printing, when you have to
contact your customer by fax.
Some your customer may use only fax instead of e-mail.
- One KX-NS1000 supports one channel to send or receive fax.
Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied.
Automatic repeat feature of customers fax is useful to send fax to KX-NS1000.

- Fax driver for PC is provided by Panasonic.


Print out from application such as
MS Word.
Select Fax number to send.

IP Network

Telephone
Company

Fax Driver

Office

VPN
Router

Printout.

Customer

VPN

Fax Driver

E-mail Server

VPN has been already installed usually in order to access to e-mail server.
53

KX-NS
1000

34-2. Built-in VPN

WAN / Built-in Router can support VPN (IP-SEC) feature also.


This is useful when customer needs VPN network newly for one-look
networking.
Activation key : KX-NSN216 is required. One AK supports 16 connection.

VPN

VPN

Router
Smartphone

VPN

Internet

Easy Installation even for VPN


by Panasonic technology VPSS.

VPN

KX-NS300 version 2 supports


WAN by optional hardware.

Cellular
NW

Router

IPsec VPN

NS1000
(+built in Router)

This can be used for software-phone


also when VPN software is available
in PC or smart-phone.
Max. two AKs support 32 connection.

Router

NS1000
(+built in Router)

NS1000

54

51. Activation Key

KX-NS
1000

Activation key for KX-NS300 can be used for KX-NS1000.


Following activation key is required only for KX-NS1000.

55

KX-NS
1000

52. Activation Key


Following activation key is for KX-NS1000 version 3 new features.
Centrilized Activation Key
Model Name
KX-NSF201

Feature

Maximum

Description

Note

1 AK

Built-in ACD Report, Announcement


of waiting number for queuing

*1

Call center
Feature
Enhancement

Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name

Feature

KX-NSN101

Built-in Router

KX-NSN216

IPsec (VPN)
(16sessions)

Maximum

Description

Note

1 AK

Activate Router function

*1

2 AK

Activate 16 sessions of IP-VPN


(IPsec) for
Built-in Router

*1

Note *1) 60days free trial is available.

56

KX-NS
1000

53. Activation Key


Following activation key is for KX-NS1000 version 3 new features.

Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name

Feature

Maximum

KX-NSX910

Expansion AK
from NSM005

1 AK

IP phone Capacity is increased to 100ports

KX-NSX930

Expansion AK
from NSM010

1 AK

IP phone Capacity is increased to 300ports

KX-NSX999

Expansion AK
from NSM030

1 AK

IP phone Capacity is increased to 640ports

30

50

Description

100

300

640

IP phone

Pre-installed

NSM930
NSM910
NSM005
NSM930
NSM010
NSM030
NSM099

NSM999
NSM999
NSM999

60days free trial is NOT available.

57

Terminal (IP-Phone)
2013

2014
KX-NT560

KX-NT366

KX-NT556
KX-NT553

KX-NT346

KX-NT546

KX-NT343

KX-NT543

KX-NT551
KX-NT321

KX-NT511A
KX-NT511P

KX-NT305
KX-NT303

KX-NT505
58

Terminal (IP-Phone)
KX-NT560
- 4.4 inch Backlight LCD
- Self Labeling 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KX-NT556/553
- 6-Line Backlight LCD (NT553:3-Line)
- Self Labeling 36 Flexible Buttons(NT553:24)
- 2 Ethernet Port(10/100/1000M)

KX-NT546/543
High-End

- 6-Line Backlight LCD


(NT543:3-Line)
- 24 Flexible Buttons
- 2 Ethernet Port(10/100M)

KX-NT551
- 1-Line Backlight LCD
- 8 Flexible Buttons
- 2 Ethernet Port(10/100/1000M)

KX-NT511A
- 1-Line LCD
- 3 Flexible buttons
- 2 Ether Port(10M/100M)

Office market

59

Terminal (IP-Phone)
High Audio Quality
- Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A)
The speakerphone supports "full duplex enabling both parties to speak at
the same time without their voice getting cut out.

Special material
cone circle

- Supports the G.722 codec


G.722 codec provides calls with high quality and reduced stress.
- Advanced speaker design

Acoustic chamber

Speakers enhance the characteristics of low frequencies and contain a high


performance D-class audio amp.

(acoustic box)

Hands free communication


- Larger acoustic chamber

High Speed Communication

- Supported Gigabit Ethernet(KX-NT560/NT55x Series)


The acoustic chamber reduces echo and vibration from the speaker.
- Built-in Blue Tooth(KX-NT560 only)
High-speed data transfer is possible.

Bluetooth for wireless calls using a supported headset.


- Electronic Hook Switch(EHS) Supported
By connecting an EHS headset , you can perform wireless
communication.

Easy to Use Design


- Paper Label Free (KX-NT560/NT556/NT553)
Since the numbers are displayed on the screen, a paper label
is not required.
- Small footprint reduces desk space

-Longer handset curly cord


-Small footprint

60

Terminal (SIP-Phone)
2013

2014

KX-UT670

KX-UT248

KX-UT136

KX-UT133

KX-UT123

KX-UT113
61

Terminal (SIP-Phone)
High-End
KX-UT670
- 7 inch color touch screen Backlitght
LCD
- 24 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KX-UT248
- 4.4 inch Backlight LCD
- Paper less 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KXUT136/133

KX-UT123/113
- SIP SLT
- 3-Line LCD
(UT123:with Backlight)
- 1 Ethernet Port(10/100M)

- 6-Line Backlight LCD


(UT133:3-Line)
- 24 Flexible Buttons
- 2 Ethernet Port(10/100M)

Vertical market
Office market

62

Terminal (SIP-Phone)

KX-UT670

<Monitoring Solution>
KX-NS300

KX-UT670
(Up to 32 sets)
Network Switch

Reception

Entrance

Office

Used as network camera viewer if used


with Panasonic network camera

Factory

6363

Terminal (Digital Analog Phone)


2013

2014

KX-DT346

KX-DT546

KX-DT343

KX-DT543

KX-DT333
KX-DT321

KX-DT521

KX-DT390

KX-DT590

KX-DT301/NT303

KX-T7730
KX-T7716
KX-T7705
KX-T7703
64

KX-NS1000 Version1

Unified Messaging
~FAX, E-mail integration~

65

KX-NS1000 V1.1

Unified Messaging
~Built-in Voice Messaging~

66

General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)

Customer

User
E-mailer

E-mail

Voice Call
PSTN
FAX Call

E-mail
Voice Message
FAX Message

Built-in UM
Voice Message

Extension

FAX Message
Cellular Phone
Integration
67

1-1 Mailbox Overview


Voice messages are saved in the corresponding Mailboxes.
A subscriber is an extension user who has a mailbox assigned to his extension.
Subscribers can play back messages saved in their mailboxes, leave messages for other
subscribers, record greeting messages, and more.
Simple Voice Mail and two-way recording example

KX-NS1000

Outside
Caller

Subscriber
Ext. 101
Mailbox: 101

Built-in UM
1. Personal Greeting Message

2. Can leave a voice message.

Mailbox
101

3. Can play back


the left message.

1. Two-way recording

Mailbox
105

- The conversation is recorded.

2. Can

play b
ack.

Ext. 105
Mailbox: 105

Conversation
68

1-2 Voice Recording Features (1)


Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the
built-in UM, a simple answering machine feature can be operated.
The caller can leave a voice message for the corresponding extension.

KX-NS1000

Ext. 101
Mailbox: 101

1. Incoming Call to Ext.101.

Built-in UM
2. Forward to UM

3. Personal greeting of Ext.101 is


sent to the caller.
4. Can leave a voice message
to Mailbox 101.

Mailbox
101

* Busy, No Answer,
Intercept routing,
etc.

Forwarding setting
in advance.

* A subscriber should record his/her own greeting message before using his/her mailbox.
69

1-2 Voice Recording Features (2)


Voice Mail Transfer
A subscriber can transfer a call to his/her mailbox if he/she does not want to answer
the call.
While ringing example

KX-NS1000

Ext. 101
Mailbox: 101

1. Incoming Call to Ext.101.

Built-in UM
3. Redirect to UM
2. Press Voice Mail
Transfer button
while ringing.

4. Personal greeting of Ext.101 is


sent to the caller.
5. Can leave a voice message
to Mailbox 101.

Mailbox
101

* A subscriber should record his/her own greeting message before using his/her mailbox.
70

1-2 Voice Recording Features (3)


Two-way Record / Two-way Transfer / One-touch Two-way Transfer
A subscriber can record a conversation into his/her own Mailbox or another subscribers
Mailbox while talking on the phone.

KX-NS1000
Built-in UM
Mailbox
101

- The conversation is saved


in the subscribers mailbox.

3a. Two-way Record

Mailbox
105

3b. Two-way Transfer


- The conversation is saved in
another subscribers mailbox.

3c. One-touch Two-way


Transfer
- The conversation is saved in
another subscribers mailbox
with an one touch operation.
Ext. 105
Mailbox: 105

1. Conversation (while talking)


2. Press FF button.
71

1-6 Sending Messages (2)


Message Delivery : Sending messages to other subscribers
Multiple mailboxes are grouped into a specified number of Mailbox groups.
By using Mailbox group, subscribers and callers can send voice messages to multiple
subscribers at once.
Ext. 101
Mailbox: 101

KX-NS1000
Built-in UM

Mailbox
101

Mailbox Group :
Group No. 555

103
104

105

age
s
s
e
e m 55).
c
i
vo No. 5
a
)
rd oup (
o
c
(re ox gr
d
n
Se Mailb
to

A message is left to Mailbox 103,


Mailbox 104, Mailbox 105, at once.

Ext. 103
Mailbox: 103
Ext. 104
Mailbox: 104
Ext. 105
Mailbox: 105

72

1-7 Mailbox Options


System mailboxes for FAX Service, etc.
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.

KX-NS1000

Subscriber

Built-in UM

Mailbox 101

Ext. 101
Mailbox: 101

Mailbox 105

Ext. 105
Mailbox: 105

for FAX Service


Mailbox 250

Mailbox 999

for System Manager


73

3-2 Basic Settings : UM Group


UM Group / Floating Extension Number (FEN)
The UM ports are used to access the Built-in UM from extensions, trunks, etc.

KX-NS1000
Built-in UM
Access to the UM
(Dialling the FEN);

Mailbox

UM port2
Ext. 5102

FEN; 500 (Default)

UM port24
Ext. 5124

UM Group ;
2 ports are available by default. Optional
Activation keys will expand the ports.

Mailbox

UM port1
Ext. 5101

(Playing back the messages,


Forwarding destination, etc.)

Setup -> PBX Configuration -> 3.7.2 Unit Settings

Floating Extension No.


74

KX-NS1000 Version1

Unified Messaging
~FAX, E-mail integration~

75

General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)

Customer

User
E-mailer

E-mail

Voice Call
PSTN
FAX Call

E-mail
Voice Message
FAX Message

Built-in UM
Voice Message

Extension

FAX Message
Cellular Phone
Integration
76

1-2 Operation Overview (1)


Operation by Telephones
KX-NS1000
FAX Card

UM
FAX Machine

LAN
2. Access to the mailbox from the extension telephones.
- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.

Extension
telephones
1. The Message Waiting Lamp on the telephone can
notify that a new message (Voice / FAX) is left in
the mailbox.
77

1-2 Operation Overview (2)


Operation by PC
KX-NS1000
FAX Card

PSTN

FAX Machine

UM

LAN

Desktop Messaging (MS Outlook, etc.)


- Voice / FAX messages are displayed
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.

FAX sending
- A FAX can be sent through the PBX
from PC.
- FAX driver needs to be installed
to the PC.

E-mail notification (SMTP, POP3)


- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.
78

2-1 FAX Server Overview


Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.

KX-NS1000
FAX Extension

FAX card

PSTN
The PBX can receive, distribute, and send
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
downloaded, etc.
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message

The subscriber can send


the documents as a fax.

The subscriber can send


received faxes to a fax
extension to print them out.

The subscriber can display a fax image of


received fax message on the PC screen.
79

2-3 Method to Send Faxes


FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard print function of an application.
An operation example

Select Print function on an application.

Select Panasonic NS1000 FAX Driver


as the printer.

80

3-1 E-mail Integration Overview


There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3

PC
(POP client software)

KX-NS1000
UM Mailbox

E-mail
Server

Sends e-mails (Voice / FAX)


using SMTP.

Voice Mail / FAX Notification


using POP3

IMAP Integration ; MS Outlook integration, etc.


PC
(IMAP4 client : MS Outlook, etc.)

KX-NS1000
UM Mailbox

Can access the mailbox directly.


(using IMAP4)

81

3-3 E-mail Notification : Operation


NS1000 sends e-mails to the corresponding users.

E-mail
Server
3. Voice Mail / FAX Notification
(using POP)
2. Sends e-mails
using SMTP.

Non-Synchronized
1) Cannot open the mailbox directly.

KX-NS1000
UM Mailbox

2) Cannot delete the messages


left in the mailbox directly.

POP
client

1. A new message is left.

An activation Key (KX-NSU2xx) Unified Messaging E-mail Notification is required for this feature.
82

3-5 IMAP Integration : Overview


Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers inboxes as e-mail messages.
MS Outlook example

KX-NS1000
UM Mailbox

Can access through MS outlook.

MS Outlook
Same Inbox
E-mail
Voice Message
FAX Message
FAX message : Tiff format
Voice message : WAV format

MS Outlook directly accesses to the PBX as IMAP client.


No additional server is required!
An activation Key (KX-NSU2xx) Unified Messaging E-mail Notification is required for this feature.
83

3-6 IMAP Integration : Operation


Operation

Synchronize

KX-NS1000
UM Mailbox

IMAP Client
(e.g. MS Outlook)

1) Can open the mailbox directly.


2) Can delete the messages left in
the mailbox directly.

With IMAP integration, subscribers can do the following:


Play back voice messages ; The status of played messages can be changed to OLD.
View received fax messages
Save voice and fax message data to their PCs
Delete voice and fax messages from their mailboxes on the PBX.

84

4-10 Printing Out Faxes (1)


A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000

Ext. 103
Mailbox: 103

Built-in UM

FAX extension

Mailbox 103

3. The received faxes are sent to


the fax extension, then printed
out.

1. Access the Mailbox.


2. Operation through the voice mail guidance.
To listen to voice messages, press 1.
To listen to fax message envelopes, press 2.
To print this message, press 7.
Enter the FAX number, followed by [#].
To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].
* Refer to the next slide for details.

85

5-5 IMAP Integration : Client Settings


Settings Points
Microsoft Outlook example

Server Information
Account Type :

IMAP

Incoming mail server :

192.168.0.101

Select IMAP.
Enter the IP Address of
the PBX.

Outgoing mail server (SMTP) : smtp.ns1000.com


Logon Information
User Name :

105

Password :

********

Enter the Mailbox number.

(Not Login ID for logging into


the Web MC with user profiles.)

Enter the password which is set at the Mailbox Password


(Message Client) of each mailbox.
86

KX-NS1000 Version1

Unified Messaging
~FAX, E-mail integration~

87

General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)

Customer

User
E-mailer

E-mail

Voice Call
PSTN
FAX Call

E-mail
Voice Message
FAX Message

Built-in UM
Voice Message

Extension

FAX Message
Cellular Phone
Integration
88

1-2 Operation Overview (1)


Operation by Telephones
KX-NS1000
FAX Card

UM
FAX Machine

LAN
2. Access to the mailbox from the extension telephones.
- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.

Extension
telephones
1. The Message Waiting Lamp on the telephone can
notify that a new message (Voice / FAX) is left in
the mailbox.
89

1-2 Operation Overview (2)


Operation by PC
KX-NS1000
FAX Card

PSTN

FAX Machine

UM

LAN

Desktop Messaging (MS Outlook, etc.)


- Voice / FAX messages are displayed
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.

FAX sending
- A FAX can be sent through the PBX
from PC.
- FAX driver needs to be installed
to the PC.

E-mail notification (SMTP, POP3)


- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.
90

2-1 FAX Server Overview


Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.

KX-NS1000
FAX Extension

FAX card

PSTN
The PBX can receive, distribute, and send
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
downloaded, etc.
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message

The subscriber can send


the documents as a fax.

The subscriber can send


received faxes to a fax
extension to print them out.

The subscriber can display a fax image of


received fax message on the PC screen.
91

2-3 Method to Send Faxes


FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard print function of an application.
An operation example

Select Print function on an application.

Select Panasonic NS1000 FAX Driver


as the printer.

92

3-1 E-mail Integration Overview


There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3

PC
(POP client software)

KX-NS1000
UM Mailbox

E-mail
Server

Sends e-mails (Voice / FAX)


using SMTP.

Voice Mail / FAX Notification


using POP3

IMAP Integration ; MS Outlook integration, etc.


PC
(IMAP4 client : MS Outlook, etc.)

KX-NS1000
UM Mailbox

Can access the mailbox directly.


(using IMAP4)

93

3-3 E-mail Notification : Operation


NS1000 sends e-mails to the corresponding users.

E-mail
Server
3. Voice Mail / FAX Notification
(using POP)
2. Sends e-mails
using SMTP.

Non-Synchronized
1) Cannot open the mailbox directly.

KX-NS1000
UM Mailbox

2) Cannot delete the messages


left in the mailbox directly.

POP
client

1. A new message is left.

An activation Key (KX-NSU2xx) Unified Messaging E-mail Notification is required for this feature.
94

3-5 IMAP Integration : Overview


Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers inboxes as e-mail messages.
MS Outlook example

KX-NS1000
UM Mailbox

Can access through MS outlook.

MS Outlook
Same Inbox
E-mail
Voice Message
FAX Message
FAX message : Tiff format
Voice message : WAV format

MS Outlook directly accesses to the PBX as IMAP client.


No additional server is required!
An activation Key (KX-NSU2xx) Unified Messaging E-mail Notification is required for this feature.
95

3-6 IMAP Integration : Operation


Operation

Synchronize

KX-NS1000
UM Mailbox

IMAP Client
(e.g. MS Outlook)

1) Can open the mailbox directly.


2) Can delete the messages left in
the mailbox directly.

With IMAP integration, subscribers can do the following:


Play back voice messages ; The status of played messages can be changed to OLD.
View received fax messages
Save voice and fax message data to their PCs
Delete voice and fax messages from their mailboxes on the PBX.

96

4-10 Printing Out Faxes (1)


A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000

Ext. 103
Mailbox: 103

Built-in UM

FAX extension

Mailbox 103

3. The received faxes are sent to


the fax extension, then printed
out.

1. Access the Mailbox.


2. Operation through the voice mail guidance.
To listen to voice messages, press 1.
To listen to fax message envelopes, press 2.
To print this message, press 7.
Enter the FAX number, followed by [#].
To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].
* Refer to the next slide for details.

97

5-5 IMAP Integration : Client Settings


Settings Points
Microsoft Outlook example

Server Information
Account Type :

IMAP

Incoming mail server :

192.168.0.101

Select IMAP.
Enter the IP Address of
the PBX.

Outgoing mail server (SMTP) : smtp.ns1000.com


Logon Information
User Name :

105

Password :

********

Enter the Mailbox number.

(Not Login ID for logging into


the Web MC with user profiles.)

Enter the password which is set at the Mailbox Password


(Message Client) of each mailbox.
98

1-1 System Overview


A DECT portable station (PS) is a wireless extension of the PBX.
Handover
The PS will automatically switch
PS

PS

Between cells without disconnecting


the call .

Coverage
Area

KX-TDE

KX-NCP

CS

Telephone Line

CS
Coverage
Area

About 30 m to 60 m

A CS is a cell station connected to the PBX using a telephone cable.


The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model.
99

3-1 Equipment, Distance Between Devices


Noise and electrical interference must be considered.
Noise or electrical interference may cause calls to be disconnected.

TDE

More than 2 m

NCP

More than 1 m

15-40 m Indoor Only

Office Equipment

More than
0.5 m

More than 2 m

-The PBX and CS must be at least 2 m from each other.


-The CS must be installed at least 2 m away from other office equipment.
-Each CS should be 15 to 40 m from another CS.
-Each PS must be at least 1 m away from a CS.
-Each PS must be at least 0.5 m away from another PS.
Note that a CS can not be installed outdoors.
100

Thank you !

101

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