PERSONALITY

DEVELOPMEN
T
PRESENTATION
 INTRODUCTION
Name : Hassan Alam Usmani
Batch: B 3 (55)
Assessors name: Ms. Tanu
Bhargava
Unit Title: Self Development
Course Title: Frankfinn
Diploma in Hospitality, Travel and
Customer Service
 ACKNOWLEDGMENT
Any attempt at any level cannot be
satisfactorily completed without the
support and guidance of learned people. I
would like to express my immense
gratitude to Ms. Tanu Bhargava for her
constant support and motivation that has
encouraged me to come up with the
assignment. I am also thankful to all my
classmates for their whole hearted
support. My specially thanks to Frankfinn
Institute and Ms. Shalini Chandra(Head of
the Lucknow centre) to giving me a great
What is Personality?
Personality is sum total of all
Physical, Mental, Emotional Attitudes,
Values, Interests and Motivational
Factor.
Personality is the sum total of our
outer personality and inner qualities.
In my opinion, personality is an
outward exposition of the inner man.
 Types of Personality

The INTROVERT
The EXTROVERT
Introvert
Extrovert
personality is
personality is bold,
reserved, shy and
daring, fun loving
responding to with
and always
some persuasion.
communicating
And now I am a
first.
Before joining of
extrovert person.
Frankfinn a was a
introvert person.
What is SWOT Analysis?
A technique that enables a group or
individual to move from everyday
problems and traditional strategies to
a fresh perspective.
SWOT is an acronym for: :
S Strengths
W Weaknesses
O Opportunities
T Threats
 My SWOT
Strength- My strength is that I am always
communicate first, friendly behavior, decent
smile, empathic, helping nature and positive
attitude etc.
Weaknesses- Less Confidence, Body
Language English and Communication.
Opportunities -Ground Staff, Customer
Care Help Line Hospitality:- Hotels,
Restaurants and Caf Shops Travels and
Tourism :- Travel Guide, Tour Executive
Threats - High Competition Recession
Experience People are in the Race.
 What is Perception ?
Perception is an intellectual process where an
individual organizes and interprets his sensory
impression to give meaning to the environment.
A perceptive person is informed, appraised, aware,
sharp and observed.
Perception works in different ways for different
people, for example, a common mans perception of
robbers on a lonely road may be to surrender but for
Rajnikant will have totally different perception.
Perception use all the five senses of Sight, Sound,
Touch, Taste and Smell to create images and produce
a behaviour.
It's impact of one's
personal and
professional life.
I think Amresh Puri is the
best example because he
mostly played negative roles of
his professional life but in
personal life he was a posetive
man.
What is emotional intelligence ?
The ability to Understand the needs and
feeling of oneself and other people. Manage
ones own feeling. Respond to others in
appropriate way.
Emotional intelligence can be categorized into
five major areas.
1 Self Awareness
2-Managing Emotions
3-Self-Motivation
4-Empathy
4-Handling and Building Relationships
How Time Management is
important?
Everybody has the same amount of Time and No one in
this world has more time than anyone else. Time
Management is important for us .Person who has to
managed the time surely he gets success earlier than any
one else.
Time Management cover almost all areas of our life,
some examples are:
1-CHILDREN use Time Tables in school
2-EXECUTIVES use Diaries and planners.
3-HOUSEWIVES use simple Calendar to manage their time.
Successful people know the value of time and
hence, use time wisely to produce excellent
result in all areas of their lives.
 These are the
Time wasters
Talking too long on the
phone
Too frequently browsing
social media sites
Incessantly preparing and
not taking action
Failing to say no to
unrelated tasks
Failing to ask for help or
follow directions
Waiting until late in the day
to do tasks
Focusing on smaller, less
important tasks
And how We over
come them by
Schedule phone calls with end
times when possible
Set a time limit for non-task-
related Internet browsing
Make a short daily to-do list and
say no to tasks not on that list
Set deadlines and alarms for
you to complete tasks
Close your Internet browser or
unrelated windows to avoid
distraction
Set your Chat status to Busy
or go offline
Place your phone on Do Not
Disturb
 Johari' s Window
The Johari Window developed by Joseph and Harry.
Johari window is method or tool to describe ones
personality. Johari window helps us to know our
self.

The four types of self in the johari window format

Open self personality .

blind self personality .
hidden self personality .
unknown self personality .
Open self personality-when a person knows
ones own personality and is willing to share
ideas, thoughts, feelings and values with
others, that person is called an 'OPEN SELF '
personality.

Blind self personality-when others knows more

about a person than the person, such a state is
called the BLIND SELF personality.
Hidden self personality-when a person knows but
is unwilling to share due to shyness ,uncertainty
or a lack of confidence, such a personality is
called the HIDDEN SELF personality.
Unknown self personality-Neither the person or
oters know the personality is called UNKNOWN
SELF personality.
 EGO STATE
Ego states are unrelated to chronological age.
Each human being are several human beings ,
existing at the same time depending upon
how the person is behaving at any moment.
We operate from three ego states.

Parent
Adult
Child
 education , career , etc I listen to
him , that time he was in parents
ego states , I am in positive child
ego states. When I give advise my
younger brother about education ,
career , etc.. That time I was in
parents ego states , my brother is in
positive child ego states.
I mostly operate ADULT ego
state.
Because I mostly play the role of responsibility,
respect and maturity.
Leadership
quality of
famous
personality
Dr.A.P.J
Abdul
kalam
Dr. Kalam
was the
president of
India. He
was the
leader of
nation so
he has
many
quality of
leadership.
He is

Goal setter

Good
Organize r
and planner

Decision
maker

Integrity and
Honest

Intelligent
Emotional
stability

Empathetic

human relation
and people skill

Communication
skill

Social skill,

For these
qualities I found
him a leader.
 Barriers of effective
comunication
Barriers or blocks to successful communication
are like iceberg in the path of a ship sailing in an
ocean.
There are three major blocks to
communication.
Personal personal barriers include moods,
communicating with non-decision makers,
differing IQs and EQs.
Physical -Physical barriers include faulty
equipment, doors, partitions and all
physical blocks to communicating.
 Barriers That I faced during my
project work
. Barriers That I faced Semantic Barrier:-
When we went to BACHPAN DAY CARE
CENTRE, it was the most difficult task for us
to communicate with them. We didnt know
how to communicate with mentals because
they cant understand and speak and we didn't
know their language.
How I Removed Semantic Barrier:- It was
difficult to communicate with Mental child, but
we did. We learnt their basic signs there
feelings with help of Director madam and their
Teacher and we communicated.
 Moral values
Respect to elders and parents- if we
respect our elders and parents then we also
take respect of ours younger's and elders.
Value of time- understand the value of time
because if it has gone it will never come back.
Forget your past- forget your past and plan
how to bright your future.
These are the moral values which we
adapted our parents it can help us to
shining our future.
Thank
you