Cross cultural managementinvolvesmanagingworkteams
inwaysthatconsidersthedifferencesincultures,practices andpreferencesofconsumersinaglobalorinternational businesscontext. DEFINITION Cross cultureistheinteractionofpeoplefrom differentbackgroundsinthebusiness world.Cross cultureisavitalissuein internationalbusiness,asthesuccessof internationaltradedependsuponthesmooth interactionofemployeesfrom differentculturesandregions. IMPORTANCE OF CROSS CULTURE MANAGEMENT PEOPLE LEARN ABOUT THEMSELVES ENCOURAGE CONFIDENCE BREAK DOWN BARRIERS BUILD TRUST MOTIVE OPEN HORIZONS ISSUES Cross cultural issues and HRM Cross cultural training Cross cultural performance Feedback Cross cultural issues in Decision making Problem Problem solving Acceptance of the recognition urge to change the situation, situation acceptance of some situations they exist Information search Gathering facts Gathering ideas and possibilities
Construction of New, future- oriented Past present and
alternatives future oriented
Choice Individual decision Team decision making
making
implementaion Slow, managed from Fast, management
the top involving all Theories Ohio state theory Geert hofstedes cultural dimensions Kluckhohn and stridbeck theory Halls theory of cultural context Andre laurents study of culture Loranges cross culture studies Ohio state theory
Criticism of Ohio state theory:
This theory is over simplified and non genenralizable The impact of environmental variables on leader behavior is completely ignored The transition from one style to another is not always easy and smooth (LOW) INITIATING STRUCTURE (HIGH) HIGH HIGH CONSIDERATION LOW CONSIDERATION CONSID STRUCTURE HIGH STRUCTRE ERATIO N (LOW) LOW STRUCTURE LOW HIGH STRUCTRE LOW (HIGH) CONSIDERATION CONSIDERATION