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Spreadsheet models
Queuing Example
A shop has a clerk serving customers. The time between
arrival of customers varies between 1 to 5 minutes. The
service time varies between 1 to 3 minutes. Frequency
distribution of both are given:
Time between Frequency Service Time Frequency
Arrivals (Mins) (%) (Mins) (%)
1 35 1 20
2 25 1.5 35
3 20 2 25
4 12 2.5 15
5 8 3 5
Service 22 62 25 31 23 07 93 44 12 26 93 01 17 49 58 98 61 41 13 59
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Step 1: Decide on number of arrivals to be simulated.
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Random Number Allocation
Time between Frequency Cumulative Random
Arrivals (Mins) (%) Frequency Numbers (00-99)
1 35 35 00-34
2 25 60 35-59
3 20 80 60-79
4 12 92 80-91
5 8 100 92-99
Question 1: After studying the weekly receipt and payments over the past 200
weeks, a retailer has developed the following info.
RN Receipt 3 91 38 55 17 46 32 43 69 72 24 22
RN Payment 61 96 30 32 3 88 48 28 88 18 71 99
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Using the above set of RN, simulate the weekly pattern receipts &
payments for the 12 weeks of the next quarter.
A. Assume further that the opening balance is Rs. 8000. What is the
estimated balance at the end of 12 weeks.
B. What is the highest weekly balance during the quarter.
C. What is the average weekly balance for the quarter.
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Step 1: Decide on number of arrivals to be simulated.
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1. Assignment of random number:
B. Highest weekly balance during the quarter: Rs. 7000 in week 2 & 4.
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Thank You!!!