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FUNDAMENTALS OF
INFORMATION SYSTEMS
System
A system is a group of interrelated components working
together toward a common goal by accepting inputs and
producing outputs in an organized transformation process.
Systems have the following three basic interacting functions.
Input.
Feedback Feedback
Signals Signals
Control Control by Control
Signals Management Signals
System Boundary
Other Systems
What is System? (continued)
Input:
Activity of gathering and capturing raw data
Processing:
Converting data into useful outputs
Output:
Production of useful information, usually in the
form of documents and reports
Feedback:
Information from the system that is used to
make changes to input or processing activities
Fundamentals of Information Systems, Sixth Edition
Components of an Information
System
People
Information
Systems
Resources
Cont.
People Resources. People are required for operation of all ISs. People resources include:
End Users. As mentioned, these people use the IS or the information it produces.
IS Specialists. These people develop and operate the IS.
Data Resources. Data is both the raw material of and among the most
valuable organizational resources in the IS. Data can be in alphanumeric, text,
image and/or audio form. Data are typically organized into either Databases -
which hold processed and organized data; or Knowledge bases - which hold
knowledge in a variety of forms such as facts and rules of inference about a
given subject.
Hardware Resources. These include all the physical devices and materials used in
information processing, including all machines and data media. Key components include:
Computer Systems. These are the CPUs and their related peripherals, such as terminals
and networked PCs.
Computer Peripherals. These are input and output devices like keyboards, monitors, and
secondary storage.
Telecommunications Networks. These are the computer systems interconnected by
various telecommunications media such as modems.
Cont.
Software Resources. These include all
sets of information processing
instructions. Software resources include:
System Software. This controls the
computer.
Application Software. These are for a
specific end user task, such as word-
processing.
Procedures. These are the operating
instructions for the people who use the
IS
Information Concepts
9
Information:
One of an organizations most valuable
resources
Often confused with the term data
Hardware:
Consists of computer equipment used to
perform input, processing, and output activities
Software:
Consists of the computer programs that govern
the operation of the computer
Database:
Organized collection of facts and information,
typically consisting of two or more related data
files
Intranet:
Internal network that allows people within
an organization to exchange information
and work on projects
Extranet:
Network that allows selected outsiders,
such as business partners and customers,
to access authorized resources of a
companys intranet
People:
The most important element in most
computer-based information systems
Procedures:
Include strategies, policies, methods, and
rules for using the CBIS
Information Systems
Operations Management
Support Support
Systems Systems