APQP

An introduction to Advanced Product

Quality Planning and Control Plans

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Getting Ready for APQP

Organize the Team

Define the Scope
Establish Lines of Communication
Conduct Training
Involve Customers and Suppliers
Utilize Simultaneous Engineering
Use Formal Problem Solving Methods
Develop a Timing Plan
Focus on Defect Prevention

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Getting Ready for APQP
Organize the Team
Engineering
Manufacturing
Material Control
Purchasing
Quality
Sales
Field Service
Suppliers
Customers

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Getting Ready for APQP
Define the Scope
Select a Team Leader
Define Roles and Responsibilities
Identify Internal and External Customers
Define Customer Requirements
Identify Resources
Understand Customer Expectations
Assess Feasibility of Proposed Design
Identify Costs, Timing, and Constraints
Determine Customer Assistance Required
Identify Documentation Process
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Getting Ready for APQP
Establish Lines of
Communication
Customer Teams
Internal Teams
Supplier Teams
Team-to-Team contact depends on the
number of issues requiring resolution.

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Getting Ready for APQP
Conduct Training
Interpersonal Skills
Effective Communication
Handling Conflict
Analytical Techniques (See Appendix B, Pages 81-85)
Guidelines of APQP and CSRs
Requirements of ISO/TS 16949:2002
Failure Mode Effects Analysis
Statistical Techniques
Tools and techniques selected depend on the type of
product and complexity of the project.
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Getting Ready for APQP
Involve Customers and
Suppliers

The customer may initiate the APQP with

the organization
The organization has the obligation to establish
the APQP Team and manage the process
The organization must expect the same
performance from its suppliers

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Getting Ready for APQP
Utilize Simultaneous
Engineering

Cross functional teams strive for a common goal

Replaces the traditional sequential series of
project steps
Expedites the introduction of quality products
sooner
APQP Team assures that other areas/teams
complete activities that support the common goal

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Getting Ready for APQP
Use Formal Problem
Solving Methods
Document design and/or processing
concerns on a matrix with assigned
responsibilities and timing
Utilize disciplined problem-solving
methods (ISO/TS 16949:2002, Clause 8.5.2.1)
Use analytical techniques described
in Appendix B (Pages 81-85)

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Getting Ready for APQP
Develop a Timing Plan

Consider: type of product, complexity,

and customer expectations
Plan and chart timing elements
Agree with each event, action, and timing
List tasks, assignments, and events
Utilize a consistent planning format
Establish Start and Completion dates

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