Emotional Intelligence

Emotions
Emotionsare chemicals released inresponse
to our interpretation of a specific trigger.
Ittakes our brains about 1/4 second to
identify the trigger, and about another 1/4
second to produce the chemicals.
By the way, emotion chemicals are released
throughout our bodies, not just in our brains,
and they form a kind of feedback loop
between our brains & bodies.
They last for about six seconds.
 Feelings
Feelingshappen as we begin to integrate the
emotion, to think about it, to let it soak in.
In English, we use feel for both physical and
emotional sensation we can say we physically feel
cold, but we can also emotionally feel cold.
This is a clue to the meaning of feeling, its
something we sense.
Feelings are more cognitively saturated as the
emotion chemicals are processed in our brains &
bodies.
Feelings are often fueled by a mix of emotions, and
last for longer than emotions.
 Moods
Moodsare more generalized.
Theyre not tied to a specific incident, but a
collection of inputs.
Mood is heavily influenced by our environment
(weather, lighting, color, people around us), by
our physiology (what weve been eating, how
weve been exercising, if we have a cold or not,
how well we slept), by our thinking (where were
focusing attention), and by our current emotions.
Moods can last minutes, hours, probably even
days.
 Intelligence
Intelligencehas been defined in
many different ways such as in terms
of one's capacity for logic, abstract
thought, understanding, self-
awareness, communication, learning,
emotional knowledge, memory,
planning, creativity and problem
solving.
 Factors of General Intelligence
Tests
VerbalComprehensionvocabulary,verbal
analogies
Numbermathematicaloperations
Spacevisualspatialandmentaltransformation
AssociativeMemoryrotememory
PerceptualSpeedquicknessinnoticing
similaritiesanddifferences
Reasoningskillininductive,deductive,and
mathproblems
 Gardners Seven Intelligences
Intelligence Core Components End-States
Logical- Sensitivity to, and capacity to discern, logical Scientist
mathematical or numerical patterns; ability to handle long Mathematician
chains of reasoning.

Sensitivity to the sounds, rhythms, and

Linguistic meanings of words; sensitivity to the
Poet
different functions of language. Journalist

Musical Abilities to produce and appreciate rhythm, Violinist

pitch, and timbre; appreciation of the forms Composer
of musical expressiveness.

Spatial Capacities to perceive the visual-spatial Sculptor

world accurately and to perform
Navigator
transformations on ones initial perceptions.
 Gardners Seven Intelligences
Intelligence Core Components End-States
Bodily- Abilities to control ones body Dancer
Kinesthetic movements and to handle objects Athlete
skillfully.

Interpersonal Capacities to discern and respond Therapist

appropriately to the moods, Salesman
temperaments, motivations, and desires
of other people.

Intrapersonal Access to ones own feelings and the Person with

ability to discriminate among them and detailed
draw upon them to guide behavior; accurate self-
knowledge of ones own strengths, knowledge
weaknesses, desires, and intelligences.
 Emotional Intelligence
Emotional intelligence (EI) refers to
the ability to perceive, control and
evaluate emotions. Some
researchers suggest that emotional
intelligence can be learned and
strengthened, while others claim it is
an inborn characteristic.
l intelligence involves our ability to understand, express, and control ou
 Four Branches of EI
by:Salovey and Mayer
Perceiving Emotions:The first step in understanding emotions is to
perceive them accurately. In many cases, this might involve understanding
nonverbal signals such asbody languageandfacial expressions.
Reasoning With Emotions:The next step involves using emotions to
promote thinking and cognitive activity. Emotions help prioritize what we
pay attention and react to; we respond emotionally to things that garner
our attention.
Understanding Emotions:The emotions that we perceive can carry a
wide variety of meanings. If someone is expressing angry emotions, the
observer must interpret the cause of their anger and what it might mean.
For example, if your boss is acting angry, it might mean that he is
dissatisfied with your work; or it could be because he got a speeding ticket
on his way to work that morning or that he's been fighting with his wife.
Managing Emotions:The ability to manage emotions effectively is a
crucial part of emotional intelligence. Regulating emotions, responding
appropriately and responding to the emotions of others are all important
aspect of emotional management.
Components of EI
Difference Between IQ,EQ
and SQ
Relevance of EI at
Workplace