The Key For Successful Living

The 7 Habits of
Highly Effective People

There is no real excellence in all this world

which can be separated from right living
 Common deep personal & professional problems:
How to reach the career goals set without losing personal
and family life?
How can I keep a promise I make to myself?
How can a manager train his employees to be independent
and responsible if it happened once that this manager was
home sick for a day?
How can one really congratulate a friend enthusiastically for
achieving some degree of success and recognition without
eating his heart out?
Theres so much to do and theres never enough time. How
can I manage my life effectively?
 The Key for Successful Living
Personality Ethic Character Ethic
Focus on attitude and To change the situation first
behavior minor change we have to change ourselves
and our perceptions
significant, quantum change

Works in short term situation Has personal worth in the

(symptomatic treatment) long term relationship

Social band aids that treats Treats the underlying chronic

only acute problems problem
temporarily
 The Key for Successful Living

Primary and secondary greatness

Quit lacking at the leaves of attitude and behavior
(secondary greatness)
Get to work on the root, the character (primary
greatness) from which these attitude and behavior
flow.
 The Power of a Paradigm

A paradigm is :
A frame of reference, a model
A perception, assumption
The way we perceive, understand &
accordingly interpret and judge things. A
mental map.
 Two people can see the same thing,
disagree and yet both be right.
The more we examine the way we see
things, the more we can test them against
reality.
Listen to others and be open to their
perception, to get a far more objective view.
 Being Is Seeing
Be See Think Feel Behave

We cannot change our seeing without

changing our being
If you want to have. Be.
The seven habits paradigm:
An inside-out approach to personal and
interpersonal effectiveness
 Can we create a HABIT?

We are what we repeatedly do

Excellence, then, is not an act, but a habit
Habits are learned and unlearned
We are not the habits, hence we can change
them
Effectiveness is defined as p/pc
balance
p= production = what is produced, the desired
results produced
pc = production capacity = producing asset.
Maintaining, preserving and enhancing the
resources that produces the desired results
Maintain the p/pc balance:
Balance short term with long term
Take time to invest in a relationship
Win the customer more than the call
 Interdependence

PUBLIC
VICTORY

Independence

1 PRIVATE
Be VICTORY
proactive

Dependence

The Seven Habits Paradigm

Principles of Personal Leadership

Move yourself from dependence to

independence, the foundation for effective
interdependence
Achieve private victory, the foundation for
public VICTORY
Achieve self mastery through self
awareness, self confidence and self
control.
Principles of Personal Leadership

Prepare yourself for interpersonal

leadership
Build a changeless inner core, from which
your attitude and behavior flow
Build the principle center that gives you
the wisdom and power to adapt to change
and to take advantage of the opportunities
that change creates.
The Maturity Continuum
 Character & Personality

Although image, techniques and skills can

influence your outward success, the weight
of real effectiveness lies in good character.
 Character & Competence

Character A person with high character

exhibits integrity, maturity and an
Abundance Mentality.
Competence A person with high competence has
knowledge and ability in a given
area.
As people balance these two elements, they build their
personal trustworthiness and their trust with others.
Character & Competence

Character Competence
CHARACTER COMPETENCE
Integrity Technical skills
Maturity Qualifications
Abundance Mentality Knowledge
Interdependency Experience

JUDGEMENT
EMOTIONAL BANK ACCOUNT
 CIRCLE OF
INFLUENCE
 CIRCLE OF
INFLUENCE
 Habit 1
BE PROACTIVE

1
Be
proactive
Three theories of determinism affecting our
response to a certain stimulus

Genetic determinism (DNA)

Psychic determinism (childhood experience)
Environmental determinism (boss, spouse,
economic situation, notational policies)
 Habit One : Be Proactive
The Habit of Personal Vision
The Four Human Endowments:

Self-Awareness Examining thoughts, moods and

behaviors
Imagination Visualizing beyond experience and
present reality (work on alternatives)
Conscience Understanding right and wrong and
following personal integrity
Independent Will Acting independent of external
influence
 PROACTIVE MODEL
Freedom
To
Stimulus Choose Response

Self-
Awareness
Independent
Will
Imagination Conscience

Happiness is like unhappiness, a proactive choice

 PROACTIVE MODEL
Responsibility = Response-ability

Proactive people:
Behavior in the product of ones decision based on
values
Personal leaders
Take the initiative and are solutions to problems
Successfully handle direct, indirect and no control
problems
 PROACTIVE MODEL
Reactive people:
Behavior is the product of ones condition based
on feelings
Unhappy people who feel victimized and
immobilized, who focus on the weaknesses of
other people
Blame other people and circumstances they feel
are responsible for their own stagnant situation.
Reactive Language Proactive Language
There's noting I can do Lets look at our alternations
Thats just the way I am I can choose a different approach
He makes me so mad I control my own feelings
They wont allow that I can create an effective presentation
I have to do that I will choose an appropriate
response
I cant I choose
I must I prefer
If only I will
No Concern

Circle of Concern
Circle of Concern

Circle of Influence
 Circle of Circle of

Circle of Influence Circle of Influence

Concern
Concern

PROACTIVE FOCUS REACTIVE FOCUS

(Positive energy enlarges (Negative energy reduces
the Circles of Influences) the Circles of Influences)
 Habit 2
BEGIN WITH THE END IN MIND

2
1 Begin
Be with the
proactive End in Mind
 Start with a clear understanding of your
destination
Picture deeply what kind of husbands, wife,
father or mother would you like to be?
What kind of son or daughter or cousin?
What kind of friend?
What kind of working associate?
 Assumptions
Assume at your funeral, how would family,
colleague, friend, church, etc talk about you
Assume todays the last day in your life
Assume:
Body - Had a heart attack; Mind Life of
your profession is 2 years; Heart Other
person is clairvoyant; Spirit You met with
the Almighty
 Habit Two
Begin with the End in Mind
The Habit of Personal Leadership
Mental Creation Precedes Physical Creation

To start with a clear understanding of your

destination.

Write your MISSION STATEMENT

Choose a Life Center

 Create a personal mission statements = a
personal constitution, a frame of reference
Align your daily behavior with your life
objectives
Business = busy-ness
Climbing the ladder of success:
effectiveness vs. efficiency
Circle of Concern Our deepest center:
Work
Circle of Influence Family
Spouse/Husband
Friend
Religion
Self
Pleasure
Possessions
Money
Enemy
 Security
Wisdom CENTER Guidance

Power
Our four life-supporting factors derive from
the very center of our circle of influence

SECURITY: Sense of worth, self esteem

& personal strength
GUIDANCE: Source of direction in life
WISDOM: Perspective on life
POWER: Decision making ability
 A principle center:

Creating a solid changeless core, from which

flow the four life-support factors.
Correct principles do not change
a principle-centered person stands apart from
the emotion of the situation and evaluates the
options.
 A principle center:

You wont be acted upon by other people or

circumstances
See change as an exciting adventure and
opportunity to make significant contributions.
 Habit Two
Begin with the End in Mind
The Habit of Personal Leadership
 Habit Two
Begin with the End in Mind
The Habit of Personal Leadership
Principle-Centered
Someone who is principle-centered bases decisions on
principles that govern human effectiveness. Principles are
the ideal core because they allow us to seek the best
alternative through conscious choice, knowledge and values.
Principle-centered people try to :
Stand apart from the emotion of a situation and from other
factors that would act on them.
Make proactive choices after evaluating options.
 Habit Two
Begin with the End in Mind
The Habit of Personal Leadership

Mission Statement
A powerful document that expresses your personal sense of
Purpose and meaning in life. It acts as a governing
Constitution by which you evaluate decisions and choose
behaviors.
 Define Leadership &
Management
Leadership deals with Direction
(Doing the right things)

Management deals with Speed,

Co-ordination, Logistics in moving
in that direction
(Doing the things RIGHT)
 Habit 3
PUT FIRST THINGS FIRST

Things which
matter most must
never be a the
mercy of things
3
Put First
which matter
Things First
least.
1
Be
proactive
 Mission
Statement Roles Goals

LONG-TERM ORGANIZING

Schedule

Roles Goals Plans

Delegate

WEEKLY ORGANIZING
 Two Factors to Define Any
Activity
Urgency - An activity is urgent if you or
others feel that it requires immediate
attention.
Importance - An activity is importance if
you personally find it valuable, and if it
contributes to your mission values, and
high-priority goals.
Time management matrix
I - Procrastinator 2-Prioritizer
Urgent Not Urgent
Important Important

III Yes Man IV - Slacker

Urgent Not Urgent
Not Important Not Important
 The Time Management Matrix
I
Urgent & Important
Activities Results
Crises Stress

Pressing problems Burnout

Deadline-driven projects Putting out fires

 The Time Management Matrix
II
Not urgent but Important
Activities Results
Prevention, PC activities Vision
Relationships building Balance
Recognizing new Discipline
opportunities Control
Planning recreation Few crises
 The Time Management Matrix
III
Urgent but Not Important
Activities Results
Interruptions, some calls Short-term focus
Some mail, some reports Crisis management
Some meetings Feel victimized, out of
Proximate, pressing control
matters Broken relationships
Popular activities
 The Time Management Matrix
IV
Not Urgent & Not Important
Activities Results
Trivia, busy work
Dependent on others
Some mail
Some phone calls
Total irresponsibility
Time wasters
Pleasant activities Fired from jobs
 Urgent
I II
. Crisis
Important
. Pressing problems
. Deadline-driven projects,
meetings, preparations
III
Not Important
. Interruptions, some
phone calls
. Some mail, some reports
. Some meetings
. Many proximate,
pressing matters
. Many popular activities
Not Urgent
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
IV
. Trivia, busywork
. Some phone calls
. Time wasters
. Escape activities
. Irrelevant mail
. Excessive TV
 Habit Three - Put First things First
The Habit of Personal
Crises
Management
URGENT NOT URGENT Attach to
Mission
Managemen
t
IMPORTANT

Distraction
s Time
NOT IMPORTANT

Wasters
 Habit Three - Put First things First
The Habit of Personal
Management

Effective people have genuine Quadrant 1 crises and emergencies

that require their immediate attention, but the number is
comparatively small. They keep P and PC in balance
by focusing on the important, but not urgent,
activities of Quadrant II
Habit Three - Put First things First
The Habit of Personal
Management

Things which matter most must never be at the

mercy of things which matter least.

The Key is not to prioritize your schedule but

to schedule your priorities.
 Habit Three - Put First things First
The Habit of Personal
Management

Put First things First involves a six-step, QII process

That will help you act on the basis of importance.
Importance, in the context of Put first things First, is defined
By your mission statement and confirmed by your conscience.
The six steps can be used in weekly planning or as often as needed.

Connect to Mission Review Roles Identify Goals

Organize Weekly Exercise Integrity Evaluate

 Public Victory
There can be
no
PUBLIC friendship
VICTORY
without
confidence,
and no
3
Put First
confidence
Things First
without
1
Be
integrity.
proactive
 PRINCIPLES OF INTERPRSONAL
LEADERSHIP

The p/pc balance in an interdependent

reality
The emotional bank account
The amount of trust built up in a relationship
The feeling of safeness that makes
communication easy, instant and effective
PRINCIPLES OF INTERPRSONAL
LEADERSHIP

Six major deposits

Understanding the individual

Uncover the persons deep interest or needs
Treat them all the same by treating them differently

Attending to the little things

Kindness and courtesies are the big things
 PRINCIPLES OF INTERPRSONAL
LEADERSHIP

Six major deposits

Keeping commitments
Keep a promise you have made or explain the situation
and ask to be released from it.

Clarifying expectations
Conflicts arise form ambiguous expectations about roles
and goals
 PRINCIPLES OF INTERPRSONAL
LEADERSHIP
Six major deposits

Showing personal integrity

Goes beyond honesty
Build the trust of those who are present by being loyal
to those who are not present

Apologizing sincerely when you make a withdrawal

It is the weak who are cruel, gentleness can only be
expected from the strong
 P problems are PC opportunities

Problems create the opportunity to build a

deep relationship the emotional bank
account that empowers us to work together
as a strong complementary team.
 Habits One, Two & Three

The first three habits help develop a deep base of character and
personal security . Once these 3 habits become part of who you are
you are then ready to begin building rich enduring highly
productive relationships with other people and thats where habits
four, five and six come in.
 Habits Four, Five & Six

These are the habits that lead to interdependent relationships.

Habit Four : Think Win-win
The attitude of seeking solutions, so that every one can win.
Do this by communicating. This is done by Habit Five

Habit Five : Seek first to understand, then to be understood

Habit Six : This is the habit of creative co-operation - Synergy
This happens when two sides in a dispute work together to come with
a solution which is better than what either side initially proposed.
 Habit 4
THINK WIN WIN

We have
Think committed the
Win/Win
4 Golden Rule to
memory; let us
3
Put First
now commit it to
Things First
life
1
Be
proactive
 Six Paradigms of human
interactions:

Win/win
Win/lose
Lose/win
Lose/Lose
Win
Win/win or no deal
 Win/Win
Seeks for mutual benefit
All parties feel good about the decision and feel
committed to the action plan
Sees life as cooperative, not competitive
Theres plenty for everybody
Believes in the third alternative
Listens more, stays in communication longer, and
communicates with more courage.
 Habit Four - Think Win-Win
The Habit of Interpersonal
Leadership

Win-Lose : People with a win-lose mindset are concerned with

themselves first and last. They want to win, and they want others to
lose. They achieve success at the expense or exclusion of anothers
success. They are driven by comparison, competition, position, and
power.
Characteristics
Is very common scripting for most people
Is the authoritarian approach.
Uses position, power, credentials, possessions, or personality to get
the Win.
 Habit Four - Think Win-Win
The Habit of Interpersonal
Leadership

Lose-Win : People who choose to lose and let others win show high
consideration for others, but lack the courage to express and act on
their feelings and beliefs. They are easily intimidated and borrow
strength from acceptance and popularity.
Characteristics
Voices no standards, no demands, no expectations of anyone else.
Is quick to please or appease.
Buries a lot of feelings.
 Habit Four - Think Win-Win
The Habit of Interpersonal
Leadership

Lose-Lose : People who have a lose-lose paradigm are low on

courage and consideration. They envy and criticize others. They
put themselves and others down.
Characteristics
Is the mindset of a highly dependent person.
Is the same as a no win because nobody benefits.
Is a long-term result of a win-lose, lose-win, or win.
 Habit Four - Think Win-Win
The Habit of Interpersonal
Leadership

Win : People who hold a win paradigm think only of getting what
they want. Although they dont necessarily want others to lose,
they are personally set on winning. They think independently in
interdependent situations, without sensitivity or awareness of others.
Characteristics
Is self-centered.
Thinks me first.
Doesnt really care if the other person wins or loses.
Has a Scarcity Mentality.
 Habit Four - Think Win-Win
The Habit of Interpersonal
Leadership

Win-Win or No Deal : Win-Win or No Deal is the highest form of

win-win. People who adopt this paradigm seek first for win-win. If
they cannot find an acceptable solution, they agree to disagree
agreeably.
Characteristics
Allows each party to say no.
Is the most realistic at the beginning of a relationship or business
deal.
Is the highest form of Win.
Five Dimensions of Win/Win

1 2 3

Win/Win Win/Win Win/Win

Character Relationship Agreements

Supportive Systems (4) and Processes (5)

 Character
Three character traits essential to the win/win
paradigms:

Integrity: make and keep meaningful promises and

commitments. People of Integrity are true to their
feelings, values and commitments.

Maturity:
The balance between courage and consideration
The ability to express ones won feelings and
convictions balanced with consideration of the
thoughts and feelings of others
Abundance Mentality

Scarcity Mentality Abundance Mentality

Theres only one pie There is plenty for

everybody
Sense of worth and Define themselves form
security comes from being within
compared Deep inner sense of worth
and security
Someone elses success Someone else's success is
means their failure our success sharing it.
 Relationships
(Character Trust, EBA)
Agreements
(Relationships performance agreement)
Five elements to agree on in a win/win agreement
Desired results: Clarify the end in mind, objectives and
outcome.
Guidelines: Specify boundaries and deadlines for
accomplishing the results within which results are to be
accomplished
Resources: human, financial, technical, support to help
accomplish the results
Accountability: sets up the standards of performance and the
time of evaluation. Identify the standards and methods of
measurement for progress and accomplishment.
Consequences: Determine/Evaluate the result (s) of achieving
or not achieving win-win
 Systems
Should be supportive (reward guidelines, available resources)

Don't talk cooperation (win/win) and practice competition

(win/lose)

You can best achieve win-win solutions with win-win systems and
processes. But if Changing your systems to win-win feels
overwhelming and out of reach, remember to work from the inside
out. As you first develop a win-win character and then Win-Win
Agreements and relationships, you will expand your Circle of
Influence and be Able to work on processes.
 Processes:

A four-step process:

1st see the problem from the other point of view

2nd identify the key issues and concerns

3rd determine what results would constitute a fully

acceptable solutions

4th identify BATNA to achieve those results

 Habit 5
SEEK FIRST TO UNDERSTAND THEN TO BE
UNDERSTOOD

Seek First to Understand

Then to be
Understood
5
The heart has
its reasons
which reason
3
knows not of.
Put First
Things First

1
Be
proactive
Principles of Empathic Communication

Four common levels for listening:

Ignoring: Making no effort to listen
Practice pretending: Making believe or giving the
appearance you are listening
Practice selective listening: Hearing only the parts of
the conversation that interest you.
Attentive listening: Paying attention and focusing on
what the speaker says, and comparing that to your own
experiences.
 Principles of Empathic Communication

Seek first to understand: Fifth level: Empathic

listening (most effective level):
Requires high levels of consideration
Deep understanding of the problem first
Requires more than practicing listening techniques
Its listening with intent to understand (changing our
perceptions)
Principles of Empathic Communication

Get inside another persons frame of reference

and see things the way he sees it
Increases our influence-ability (more & accurate
information to work with)
It ensures peoples psychological survival
(psychological air)
It is diagnosing before prescribing
Principles of Empathic Communication

Then seek to be understood

Requires high level of courage

Equally critical in reaching win/win solutions.

 Habit 6
SYNERGIZE

Take as a guide:
Synergize

6
In crucial things
unity
In Important things
3
Put First
Things First diversity
1
Be In all thing
proactive
generosity.
 Principles of Creative Cooperation
LEVELS OF COMMUNCIATION

High
Synergistic (Win/Win)

TRUST Respectful (Compromise)

Defensive (Win/Lose or Lose/win)

Low
Low High
COOPERATION
 Deeply understanding each other becomes the
stepping stones to synergy
Synergy means that the whole is greater than the
sum of its parts
One plus one equals three or more.
Identifying a third synergistic alternative/solution
that will be better for everyone concerned.
 Habit Six - Synergize
The Habit of Creative Cooperation

Synergy
The whole is greater than the sum of its parts.
Synergy takes place when two or more people
produce more together than the sum of what
they could have produces separately.
 Habit Six - Synergize
The Habit of Creative Cooperation

To Synergize is To Synergize is Not

Results-oriented, positive synergy A brainstorming free-for-all.

Examining exploring, seeking diverse Accepting others ideas as full truth.

perspectives openly enough to alter or
complete your paradigm

Cooperating Win-lose competition.

Having a mutually agreed-upon end in mind. Group think (giving in to peer pressure).

Worth the effort and highly effective Always easy.

A process. Only a negotiation technique.

 Habit Six - Synergize
The Habit of Creative Cooperation

Synergize Third Alternative

Problem
or
Habits 4,5, & 6
The Action
SYNERGY
Opportunity and Process
The Result
 Habit Six - Synergize
The Habit of Creative Cooperation

Anger Anxiety Jealousy

Defensiveness Fear Fixation Ego
 Habit Six - Synergize
The Habit of Creative Cooperation

The essence of synergy is valuing the differences. Valuing the differences

does not imply that individuals approve of or agree with differences;
however it does mean that people respect differences and view them
as opportunities for learning. The differing opinions of others and their
viewpoints, perspectives, talents and gifts are valuable when seeking
solutions. These differences enable you to discover and produce things
together that you would much less likely discover and produce
individually. At what level do you value the differences ?
 Habit Six - Synergize
The Habit of Creative Cooperation

Celebrate
Value
Accept
Tolerate
 Habit 7
SHARPEN THE SAW
PRINCIPLES OF BALANCED SELF-RENEWAL

Sometimes
when I
consider what
tremendous
consequences
come from
3
little things
Put First
Things First
I am tempted
1
Be
proactive
to think..
There are no
little things.
 Its preserving and enhancing personal PC.
The greatest asset we have. Its we.
PHYSICAL
Exercise, Nutrition,
Stress Management

MENTAL SOCIAL
Reading, Visualizing, Service, Empathy,
Planning, Writing Synergy, Intrinsic
Security

SPIRITUAL
Value Clarification &
Commitment, Study &
Meditation
 Habit Seven - Sharpen the Saw
The Habit of Renewal

Sharpen the Saw is a daily process of renewing for four dimensions of

our nature : Physical, Mental, Spiritual and Social / Emotional.
These four dimensions sustain and increase our capacities and help us
discipline our mind, body and spirit. This daily private victory is a
victory over self. Not only does the daily Private victory stimulate growth,
but it also helps us to achieve the Public Victory. As we achieve these
victories through renewal, we cultivate and nurture the other six habits.
 Habit Seven - Sharpen the Saw
The Habit of Renewal

We can sharpen the Saw in Four Areas :

Physical (Body):
We build physical wellness through proper nutrition, exercise, rest
And stress management.

Mental (Mind) :
We increase mental capacity through, reading, writing, and thinking.
 Habit Seven - Sharpen the Saw
The Habit of Renewal

We can sharpen the Saw in Four Areas :

Spiritual (Spirit):
We develop spiritually through reading inspiring literature, through
meditating and praying and through spending time with nature.

Social / Emotional (Other Relationships) :

We mature socially and emotionally by making consistent, daily
Deposits in the Emotional Bank Account of our key relationships.
 Its exercising the four dimensions of our
nature regularly and consistently, in wise
and balanced way.
 The Upward Spiral of Growth
Success is a long journey, not a destination
A thousand-mile journey begins with the
first step. And can only be taken one step
at a time.
How can we remember our ignorance
which our growth requires, when we are
using our knowledge all the time.
The upward spiral of growth
PARADIGM SHIFTS
A BREAK FROM TOWARD
TRADITIONAL WISDOM 7 HABITS PRINCIPLES

Habit 1 We are a product of our environment
and upbringing.
Habit 2 Society is the source of our values.
Habit 3 Reactive to the tyranny of the urgent.
Acted upon by the environment.
We are a product of our choices to our
environment and upbringing.
Values are self-chosen and provide
foundation for decision making. Values
flow out of principles.
Actions flow from that which is
important.

Habit 4 Win-lose. Win-win.

One-sided benefit. Mutual benefit.

Habit 5 Fight, flight, or compromise when Communication solves problems.

faced with conflict.

Habit 6 Differences are threats. Differences are values and are

Independence is the highest value. opportunities for synergy.
Unity means sameness.
Entropy. Continuous self-renewal and self-
Habit 7 Burnout on one track - typically work. improvement.
BE PROACTIVE
I can forgive, forget, and let
go of past injustices

I choose my attitude,
emotions, and moods

Im the creative force of my life

Im aware that Im responsible

 SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE
HABIT 1
Be Proactive.
Proactive people take
responsibility for their own
lives. They determine the
agendas they will follow
and choose their response
to what happens around
them.
INEFFECTIVE PEOPLE
Be Reactive.
Reactive people dont
take responsibility for their
own lives. They feel
victimized, a product of
circumstances, their past,
and other people. They do
not see as the creative
force of their lives.
 SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE
HABIT 2
Begin with the End in
Mind. These people use
personal vision, correct
principles, and their deep
sense of personal meaning
to accomplish tasks in a
positive and effective way.
They live life based on
self-chosen values and are
guided by their personal
mission statement.
INEFFECTIVE PEOPLE
Begin with No End in Mind.
These people lack personal
vision and have not
developed a deep sense of
personal meaning and
purpose. They have not
paid the price to develop a
mission statement and thus
live life based on societys
values instead of self-
chosen values.
 SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE
HABIT 3
Put First Things First.
These people exercise
discipline, and they plan
and execute according to
priorities. They also walk
their talk and spend
significant time in Quadrant
II.
INEFFECTIVE PEOPLE
Put Second Things First.
These people are crisis
managers who are unable
to stay focused on high-
leverage tasks because of
their preoccupation with
circumstances, their past,
or other people. They are
caught up in the thick of
thin things and are driven
by the urgent.
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 4
Think Win-Win. Think Win-Lose or Lose-Win.
These people have a
These people have an
scarcity mentality and see
abundance mentality and
life as a zero-sum game.
the spirit of cooperation.
They have ineffective
They achieve effective
communication skills and
communication and high
low trust levels in their
trust levels in their
Emotional Bank Accounts
Emotional Bank Accounts
with others, resulting in a
with others, resulting in
defensive mentality and
rewarding relationships and
adversarial feelings.
greater power to influence.
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 5
Seek First to Understand, Seek First to Be Understood.
Then to Be Understood. These people put forth their
Through perceptive point of view based solely
observation and empathic on their auto-biography
listening, these non- and motives, without
judgmental people are attempting to understand
intent on learning the others first. They blindly
needs, interests, and prescribe without first
concerns of others. They diagnosing the problem.
are then able to
courageously state their
own needs and wants.
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE
HABIT 6
Synergize.
Effective people
know that the whole is
greater than the sum of
the parts. They value and
benefit from differences in
others, which results in
creative cooperation and
team-work.
INEFFECTIVE PEOPLE
Compromise, Fight, or Flight.
Ineffective people believe
the whole is less than
the sum of the parts. They
try to clone other people
in their own image.
Differences in others are
looked upon as threats.
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE
HABIT 7
Sharpen the Saw.
Effective people are
involved in self-renewal
and self-improvement in
the physical, mental,
spiritual, and social-
emotional areas, which
enhance all areas off their
life and nurture the other
six habits.
INEFFECTIVE PEOPLE
Wear Out the Saw.
Ineffective people fall back,
lose their interest, and get
disordered. They lack a
program of self-renewal
and self-improvement and
eventually lose the cutting
edge they once had.
 CIRCLE OF
INFLUENCE
 CIRCLE OF
INFLUENCE
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

The Seven Habits center on

timeless and universal principles of
personal, interpersonal, managerial,
and organizational effectiveness.
Listed below are the seven
principles upon which the Seven
Habits are based-principles which
are in our circle of influence.
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

1. The principle of continuous learning, of self-

reeducation - the discipline that drives us
toward the values we believe in. Such
constant learning is required in todays
world, in light of the fact that many of us can
expect to work in up to five radically
different fields before we retire.

2. The principle of service, of giving oneself to

others, of helping to facilitate other peoples
work.
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

3. The principle of staying positive and optimistic, radiating

positive energy - including avoiding the four emotional cancers
(criticizing, complaining, comparing, and competing).

4. The principle of affirmation of others - treating people as

proactive individuals who have great potential.

5. The principle of balance - the ability to identify our

various roles and to spend appropriate amounts of time in, and
focus on, all the important roles and dimensions of our life.
Success in one area of our life cannot compensate for neglect or
failure in other areas of our life.
 SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
6. The balance of spontaneity and serendipity -
the ability to experience life with a sense of
adventure, excitement, and fresh rediscovery,
instead of trying to find a serious side to
things that have no serious side.

7. The principle of consistent self-renewal and

self- improvement in the four dimensions of
ones life: physical, mental, spiritual, and
social emotional.
PYRAMID OF INFLUENCE

TEACHING

RELATIONSHIP

EXAMPLE
EFFECTIVE HABITS

Knowledge
(what to, why to)

HABITS
Skills Desire
(how to) (want to)
CHARACTER COMPETENCE
Integrity Technical skills
Maturity Qualifications
Abundance Mentality Knowledge
Interdependency Experience

JUDGEMENT
 FOUR UNIQUE
HUMAN ENDOWMENTS
1. Self-awareness
2. Conscience
3. Imagination
4. Willpower
 FOUR UNIQUE HUMAN ENDOWMENTS

1. Self-Awareness
We begin to become self-aware and
explore the programs we are living out. We
come to realize that we stand apart from our
programming and can even examine it. We
also realize that between stimulus and
response, we have the freedom to choose. This
self-awareness then leads to the ability to look
at other unique endowments in our secret life.
FOUR UNIQUE HUMAN
ENDOWMENTS
2. Conscience
Our conscience is our internal sense of
right and wrong, our moral nature. It is the
greater harmonizer and balance wheel of
all the principles that govern our behavior. Our
conscience gives us a sense of the degree to
which our thoughts and actions are in harmony
with our principles.
FOUR UNIQUE HUMAN
ENDOWMENTS

3. Power of Imagination
We can visit the power of the mind to
create or to imagine that which does not exist
now. In that imagination lie our faith and our
hope for the future. We look at what is possible,
what we can envision.
 FOUR UNIQUE HUMAN
ENDOWMENTS

4. Willpower or Independent Will

Willpower refers to our determination,
our resoluteness - our ability to act based
solely on our self-awareness. We ask
ourselves, Am I really willing to to the
distance on my mission statement? Am I
willing to walk my talk? Am I really willing
to put first things first in spite of external
distractions and pressures? Am I going to
live a life of total integrity?
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

Developing a mission statement is

foundational to Habit 2, Begin with the
End in Mind. It sets general guidelines for
our life based on our values and our roles
and goals. There are four basic
characteristics of good mission
statements, whether they be personal,
family, or organizational mission
statements.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

1. A mission statement should be timeless and changeless.

Because goals are not timeless, they should not be included.
Mission statements should be based upon unchanging core
principles that operate regardless of present realities or
situations. This changeless core will enable us to live with
changes inside other people and inside the environment. As
our consciousness grows and we mature, we will gradually
strengthen, deepen, and improve our mission statement.
Nevertheless, we should always initially write our mission
statement as if it will never change - as if it were timeless.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
2. A mission statement should deal with both
ends and means. Ends have to do with what
we are about. Means have to do with how we
go about achieving those ends. Principles are
what we implements to achieve those ends.
Ends and means are inseparable. In truth,
ends preexist in the means. Youll never
achieve a worthy end through unworthy
means.
 BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
3. A mission statement should deal with all
four of our basic needs:
a. To live (our physical and economic
needs)
b. To love and to be loved (our cultural and
social ends)
c. To learn (our needs to grow, develop, be
recognized, and be useful)
d. To leave a legacy (our spiritual need for
meaning, for feeling that life matters,
that we add value and make a
difference.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
4. A mission statement should deal with all the
significant roles of our life, such as a parent, teacher,
manager, neighbor, and so forth.
Internalizing our mission statement will also help us
get a clear understanding of what is truly important.
Goethe once said, Things which matter most must
never be at the mercy of things which matter least.
This means that we learn how to say no at appropriate
times. Every time we say yes to something that is of
little or no importance, we are saying no to something
that is more important. Almost every day, most of us
are caught in circumstances where we should say no
but dont. We often lack the ability to utter a firm but
gracious no.
SIX LEVELS OF INITIATIVE

6
Use own judgement, not necessary to report

5
Use own judgement, report routinely

4
Use own judgement, report immediately

3
Bring recommendations

2
Ask for instructions

1
Wait for instructions
PERSONAL IMMUNE SYSTEM

Time wasters Duplicity

Live the Seven Habits
Spend time Maintain reserve
in Quadrant II capacity
Interruptions Unkindness
Be resilient
Follow correct
principles Empower and
serve others
Pressing Violated
Control own life Communicate expectations
problems
Empathically
Maintain high
Emotional Bank Synergize with
Account with self others using a
Crises and others win-win approach Outside stress
and pressures
EMOTIONAL BANK ACCOUNT
 The 7 habits of highly effective people is a
holistic, integrated, principle centered
approach for solving our personal and
professional problems
Principles that give us the security to adapt
to change and the wisdom and power to take
advantage of the opportunities that change
creates.