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Haus &
Fabulosa de Fashion
WCHA Fashion Haus/FABULOSA DE FASHION is an
surplus apparel/retail store that caters to the
massive community in the Philippines and to
Position ourselves as the top surplus retail store
servicing this particular market by providing
fashionable wear apparels, accessories, bags and
shoes.
We commit to deliver and offer throughout the
country a wide range of affordable fashionable
and trendy apparel in great quality. Yes, it is a
second hand store but with a guaranteed
uniqueness in trends. We commit to offer
comfort and excellent customer service.
To become the number one surplus with a
shopping environment that caters to the
apparel/retail/RTW fashion needs of the
community.
To become the number one surplus Retail
Store focusing on the customer satisfaction
and quality comfort.
To achieve a yearly net income of 14M for
WCHA and 14M for Fabulosa.
To be active in giving charity to the needy,
widows, orphans, single mothers and the like.
WCHA Fashion Haus/Fabulosa de Fashion
offers a boutique-like experience to all our
customers, regardless of age, gender, financial
status and physical attribute with our
comfortable and safe shopping environment
coupled with excellent customer service.
Be the BEST SURPLUS fashion store in
terms of:
1. cleanliness
2. customer service
Custom Driven
A conscious and deliberate action to
exceed the needs and requirements of both
internal and external customers.
Empathy
Concern for the customer, employees, co-
workers, business, partners, community and
company.
Integrity
Being upright in character and action,
upholding the standards of one's profession
and position through honesty, responsibility
and trust.
Teamwork
Working as ONE towards achieving a
common goal.
Excellence
Day to day drive to deliver the BEST
results. Performing at an outstanding level
relative to customer standards to achieve
maximum results.
Management and Staff must:
Maintain the consumer-industry relationship
built with the customers.
Focus on customer satisfaction with the best
customer service and comfort to every
customer.
Maintain a display arrangement to enable
customers an easy view and access for their
needs and wants especially signature brands.
Maintain cleanliness and comfort of the store
ambience.
Maintain the posting of banners and catchy
signage outside, such as attractive discount
signage in every store for new arrivals, sales
promotions and price discounts.
Provide employees an avenue for training,
knowledge enhancement and opportunity to
learn and grow.
Continuous delivery and maintain full stock
display in every store.
Right pricing of merchandise.
Right Sorting of merchandise.
Maintain a performance oriented
management and transparency from
management to rank and file.
Focus on profit.
Our merchandise are assorted second
hand garments, bed sheets, shoes, bags, belts,
gifts, childrens shoes, childrens wear, plastic
toys, electronics, undergarments. The main
bulk of our merchandise is assorted garments
with hundreds of different kinds of signature
brands, quality brands, fashionable and trendy.
1. Team Building
Creation of the organizational structure.
Hires department heads Operational Manager
2. Set financial goals and profit targets.
3. Approves budgets and monitor financial statements,
profit and loss, cash flows and balance sheets.
4. Make decisions regarding companys spending,
investments and profits.
5. Does the discounting strategy to all shops.
6. Manages the sorting and pricing department.
7. Responsible for the purchases of goods from Hong
Kong.
8. Others
Render legal advice, legal actions for all legal
concerns;
May render other solicited/unsolicited advice
on other management issues/decisions to
avoid/prevent possible legal and other
company-related problems that may arise in
the future;
Shall be the overall head of the accounting department;
Instruction: ASSESS each member of your group, including yourself, using the
form below. Put your group members names across the top including your own,
and then rate each person in the categories using the number system below. The
group SHOULD not see the ratings you have given them. Be HONEST with yourself
and in evaluating others. Upon Completion, please forward this copy to your
supervisor immediately. Kindly, use blue/ black ballpen.
PART I
MEMBERs
Rating:
NAMES
Needs Improvement 1-4
Satisfactory
5-7
Outstanding
8-10
POSITION
CATEGORIES
1. Attendance
Almost never late or absent. Always accepts overtime
work, if offered; flexibility;
2.Attitude
Open-minded, positive thinker, respected others
ideas, professionalism, didnt complain, shows
initiative, ability to reflect and improve on work;
knows how to be a leader and a follower.
3.Violations
Ability to follow instructions; follows the rules and
regulation; learns and reflects on mistakes/errors;
acknowledges mistakes/errors; willingness to
improve;
4. Storekeeping
Store presentation; display and arrangement;
cleanliness; maintenancparking area; fitting room;
store room; comfort room; counter area)
5. Self Presentation
Personal grooming and hygiene; complete uniform;
6. Sales
Store Sales Performance; ability to hit target goals;
customer service;
7. Inventory
Loss and breakage (store properties and
merchandise
8. Contribution
Team player; initiates discussion; shares ideas and
suggestions; recommendations; reliable
9. Understanding
Well-prepared, ability to quickly understand new
information and situations; clarifies and evaluates.
10. Overall Effectiveness
Total:
Total 84.55 %