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Contents
What is Digital Economy?
• What is information?
– Within IT, information consists of recognizable patterns like
text, drawings, pictures, audio or video that are normally
conveyed to people through a physical medium
• What is technology?
– Technology is the process by which humans modify nature to
meet their needs and wants
• Tangible products – physical artifacts: e.g., computer,
software, aircraft, etc
• Intangibles products – knowledge and process
necessary to create and operates the tangible
products, e.g., engineering know-how and design,
manufacturing expertise, technical skills
• What is information technology?
– IT is dedicated to capturing, manipulating, storing,
communicating, retrieving and presenting information
represented in digital form on behalf of people of whom we
call users.
What Is Information Systems?
What is a system?
◦ A system is a group of interacting, interrelated, or
interdependent elements forming a complex
whole.
Information system is
◦ a collection of interrelated components (hardware,
software, procedures, people, databases) that
work together to “collect” (or retrieve), process,
store and distribute information to support
decision making and control an organization
(Laudon & Laudon 1994)
Information technology is
◦ the mechanism that engenders the activity of gathering
& processing data, producing information outputs and
the disseminating information to users
INFORMATION TECHNOLOGY …..
• Properties of information
– Digital information has supply of economies of scale:
replication, storage and communication is inexpensive
– Digital information is non-rival in use
– Information is an experience good: quantity and quality
is best judged by experience
Screenshot 1U . 1 Netflix
Information Era:
DATA
Industrial Era:
GOODS
Agricultural Era:
FOOD
1990
Internet
PERSONAL WEALTH CREATED
1930
Electricity In
Mainstream Use
1915
Internal Combustion
Engine Jumpstarts
1975 Mini
Industrial Era
Computer
Chapter 2 26
What can IT do for the
organisation?
The firm in its environment
08/08/10 28
The relationships Type
Size
Structure
Information Ecology Strategy
COMMUNITY
Sharing
Ethics
Organisation
B2B
Banks
Internet Competitor
Banking Partn
er B2E
Privacy Supplier B2B
Relat Labor Trust
ERP, SCM ionsh Unions
ip
Manufacture Mgt
B2B Association
r s
MRP
Customer
B2C Relationship
B2G Government
Mgt Agencies
E-government
Health Consumer
C2G Honesty
C2C
E-marketplace
E-retailing
Combating Crime
08/08/10 29
Relationship
• C2C • Individual to individual
• C2G • Individual to Organisation
• B2C • Organisation to
• B2E Organisation
• B2B
• B2G
• G2G
IT for Competitive Advantage
A competitive advantage is an
advantage over competitors
What Does IT Do for Business?
Strategic
Structurally and
Pertinent
operationally enable to long-term
and attainment of goals and business as a whole
facilitate information
systemsTactical
& communications
Needed to achieve strategic plans and goals to produce changes f
Support
business
Operational
operations
• Process and actions that must be performed on a day-to-day basis
Support managerial
decision making
Support strategic
competitive advantage
33
Computer Technology vs Business
Application