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COMPETENCIES
A REFERENCE
POINT FOR
DEVELOPMENT
& EVALUATION
Margie Jantti, University of Wollongong Australia and Nick Greenhalgh, Career Innovations
For many years best practice principles
have driven leadership development
ABEF Investors In People
Promoting a leadership Learning and
system that generates development is planned
desired competencies to achieve the
Attracting, recruiting organisations
and deploying people objectives
Evaluating and capabilities...needed
developing individuals to lead, manage &
develop people are
clearly defined and
understood
Translated into:
Career development discussions
Lots of development opportunities
Leadership training support
Professional cadet program
Personal and professional attributes aligned
with our values and Ideal Culture
But
Over the last 4-5 years it was
difficult to fill leadership positions
The leadership imperative
Ageing workforce
Leadership drain
Limited appetite
Equipping existing leaders with
needed skills
STEP 1
Leadership Success Profiles
Who:
Library Executive
Team leaders and managers
From: FYI For your Improvement: A guide for development and coaching. Michael M. Lombardo & Robert
Eichinger, 2009.
Confronting direct reports
Unskilled:
Not comfortable in giving negative messages
Lets problems fester hoping they will go away
May give people too many chances
Skilled:
Deals with problem direct reports firmly and in a
timely manner
Doesnt allow problems to fester
Reviews performance and holds timely
discussions
STEP 2
Career interviews
Discussed career aims, level of ambition,
barriers to achievement.
Scale:
5 towering strength
1 serious issue
DK dont know
Gap: more than 1.1 considered significant
STEP 4
Coaching conversations for action
One on one
Agreement on development goals
Clarity and focus
Authentic; dealing with real issues
Plus
Coaching workshops for the leadership cohort
Competencies integration
HR policies and guides, position descriptions
Annual performance planners
Job enrichment portfolios
Induction and probation
3600 feedback
Against all 67 Lominger competencies
Detailed report
One on one debrief with consultant
Commitment to sharing results with peers
and manager
Evaluation III - what did we
achieve?
Significantly improved confidence
Authentic focus on performance gaps and
steps in place to close them
Considered, constructive career plans
Greater preparedness to address performance
issues
Turnaround in underperformers
What else have we achieved?
Professional cadets secured team leader and
manager roles
Improved alignment of skills and talent
playing to strengths
We know what we are looking for improved
clarity
Voice Project* Survey Results
* http://www.voiceproject.com.au/Our-Tools/climate.aspx
External validation
Margie Jantti, University of Wollongong Australia and Nick Greenhalgh, Career Innovations