Nursing Leadership and

Management

Louis Carlos O. Roderos, RN

 Management

DEFINITIONS:

Management is the art of getting things done through and with people in formally organized groups
--- Koontz
Management is the art of getting things done through and with people
--- Mary Parker
Management is the art of knowing what you want to do and then seeing that it is done in the best and
cheapest way --- F.W. Taylor
Management is the accomplishment of results through the efforts of other people
--- Lawrence
Management is to manage is to forecast and plan, to organize, to command, to coordinate and control.

-- Henry Fayol (1916)

Management

the act of planning, organizing, directing (leading),

controlling (evaluating).

is a process by which a cooperative group directs actions

towards common goals

is a process of coordinating and allocating

resources to achieve organizational goal
Management

Art of getting things done thru people

Process that involves guidance, direction of a group of people

toward organizational goals or objectives

Process thru which the objectives of an organization are

accomplished by utilizing human, physical and technical
resources.
Management

Management is the process of working with and through

people/others to achieve organizational objectives in a
changing environment.

Is the process of obtaining and organizing resources and of

achieving objectives through other people.
Is planning, organizing, leading and controlling.
Management is what managers do.

M
A --- The Manager
N
A
G --- Knowledge
E
M
E --- The People
N
T --- Technology/Techniques/Tactics
Nursing Management

is the process of working through nursing staff members to

provide care, and comfort to patients. This can be
viewed as a relationship of inputs and outputs in which
the workers, physical resources and technology are
merged to bring about the organizational goals for
delivery of quality nursing care.
Management Process -

consists of achieving organizational objectives through planning, organizing, directing and

controlling human and physical resources and technology.
THE MANAGEMENT
PROCESS

PLANNING ORGANIZING

CONTROLLING DIRECTING
 Management
Process
Planning Organizing
Thinking ahead Establish
Making future formal authority
projections
GOAL
Controlling Directing
Assessing/ Actuating efforts
regulating to accomplish
performance goals
Managerial Roles

Role includes behaviors, expectations, and recurrent

activities within a pattern that is part of the organizations
structure.
Information-processing role: used to manage information
people need
Interpersonal role: figurehead, leader, liaison
Decision-making role: entrepreneur, disturbance handler,
allocator of resources

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Management functions

Managing the work

Managing relationships

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Role Functions for Managing the Work

Planning
Organizing Informing

Problem solving Monitoring

Clarifying roles and Consulting

objectives Delegating

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Role Functions for Managing Relationships

Networking
Supporting
Developing and mentoring
Managing conflict and team building
Motivating and inspiring
Recognizing and rewarding

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Leadership & Management Roles

Roles of Managers:
Interpersonal
As a symbol: duties include signing of papers/
documents required by the organization
As a leader: hires, trains, encourages, fires,
remunerates and judges
As a liaison: coordinate with outside contacts
(community, suppliers, organizations)
Roles of Managers:

Informational
Monitors information
Disseminates information from both external and internal
resources
Spokesperson of the organization
Decisional
trouble- shooter
Negotiator- in cases of conflicts
Management Roles

Top

Middle

First Line

Operational Level
Nurse Leader Manager
Roles

Administrator

Supervisor

HN/ Senior Nurse

Staff Nurse
 Nurse Leader Manager Roles

Administrator- over- all planning

Setting up of objectives
Developing & scheduling of programs
Budget proposals
Establishment of policies
Supervising Nurse- manage nursing care in 2 or more units
HN/ Senior nurse-
Management/ supervision of a particular unit
Oversee technical & interpersonal skills of her staff
Coordinate services & activities ( daily rounds, reports, referrals, review of NCP
.

Manager is a person appointed officially to the position whose function is to plan,

organize, lead and control.

Has the power and authority to enforce decisions.

Carries pre-determined policies, rules and regulations.
Relates to people according to their roles
Maintains an orderly, controlled, rational and equitable structure.
TYPES OF LEADERS

Informal leader
Play a valuable role if their behavior and
influence are congruent with the goals of the
organization.
Formal or appointed

chosen by administration, and given official or

legitimate authority to act

Ex. The elected and appointed officers

 Leader

is a person who enables to work together to achieve the objectives

set for certain purpose

Influences others towards good setting either formally or

informally.
Interested in risk-taking and exploring new ideas.
Relates to people personally in an intuitive and emphatic manner.
Have no official appointment to a position in the organization.
Leadership

the process of empowering people thru persuasion. It is one of the

functions of management.
Leadership

the process of influence in which the leader

influences others toward goal achievement
is the effort to envision and inspire changes
A social transaction in which one person
influences others.
Leadership

Process of influencing the behavior or actions of a person or

group to attain desired objectives

A dynamic, interactive process that involves three dimensions:

leader, follower and the situation
Leadership involves establishing a direction, aligning
people through empowerment, and motivating and
inspiring them toward producing useful change and
achieving the vision.

Management is planning, budgeting, organizing,

staffing, problem-solving, and controlling complexity
to produce predictability and order.
STYLES OF LEADERSHIP

1. AUTHORITARIAN/AUTOCRATIC

Strong control over the group or directive approach

Concern with task accomplishments

2. DEMOCRATIC OR PARTICIPATIVE

Leaders focuses on involving subordinates in decision making

People oriented
3. LAISSEZ FAIRE OR PERMISSIVE

Delegating approach

Little or no direction is provided to subordinates

4. MULTICRATIC

The leader identify which style of leadership a particular situation requires

 MANAGERS vs. LEADERS
DO THINGS RIGHT DO RIGHT THINGS

ARE INTERESTED IN ARE INTERESTED IN

EFFICIENCY EFFECTIVENESS

ADMINISTER INNOVATE

MAINTAIN DEVELOP

FOCUS ON SYSTEMS & FOCUS ON PEOPLE

STRUCTURE

RELY ON CONTROL RELY ON TRUST

 MANAGERS vs. LEADERS
ORGANIZE & STAFF ALIGN PEOPLE WITH A
DIRECTION

EMPHASIZE TACTICS, EMPHASIZE PHILOSOPHY,

STRUCTURES & SYSTEMS CORE VALUES & SHARED
GOALS

HAVE A SHORT TERM HAVE A LONG TERM VIEW

VIEW

ASK HOW AND WHEN ASK WHAT AND WHY

ACCEPT THE STATUS QUO CHALLENGE THE STATUS

QUO
 MANAGERS vs. LEADERS
FOCUS ON THE PRESENT FOCUS ON THE FUTURE

HAVE THEIR EYES ON THE HAVE THEIR EYES ON THE

BOTTOM LINE HORIZON

DEVELOP STEPS & TIME DEVELOPS VISIONS &

TABLES STRATEGIES

SEEK PREDICTABILITY & SEEK CHANGE

ORDER
 MANAGERS vs. LEADERS
AVOID RISKS TAKES RISKS

MOTIVATE PEOPLE TO INSPIRE PEOPLE TO

COMPLY WITH CHANGE
STANDARDS

USE POSITION-TO- USE PERSON-TO-PERSON

POSITION INFLUENCE INFLUENCE

OPERATE WITHIN OPERATE OUTSIDE

ORGANIZATIONAL RULES, ORGANIZATIONAL RULES,
REGULATIONS, POLICIES REGULATIONS, POLICIES
& PROCEDURES & PROCEDURES
Organizational Culture

the totality of an organizations belief, history,

Taboos, formal and informal relationship and
communication pattern.
Culture

refers to norms and practices of a particular group that are

learned and shared which guide thinking, decisions, and
actions.
Cultural values

the individual's desirable or preferred way of acting or knowing

something that is sustained over a period of time and which governs
actions or decisions.