Department Order No.

107-10
Guidelines on the Single Entry
Approach (SEnA) prescribing a
30-day mandatory conciliation-
mediation services for all labor
and employment cases
 LEGAL BASES
By virtue of the mandate of Section 3, Article
XIII of the 1987 Constitution on the
preferential use of voluntary modes of
settlement, Article 211 of the Labor Code, as
amended, the Alternative Dispute
Resolution (ADR) Act of 2004 and Executive
Order No. 523 instituting the use of ADR for
the speedy
 LEGAL BASES
resolution of all disputes before all
administrative bodies of the Executive
Department, and TIPC Resolution No. 3,
Series of 2010, the Secretary of Labor and
Employment pursuant to Art. 5 of Labor
Code of the Philippines as amended
 SCOPE AND COVERAGE OF SEnA
General Application:

All cases falling under the administrative

and quasi-judicial functions of all DOLE
offices and attached agencies including
the NLRC
 Exceptions:
Notices of strikes or lockouts, or preventive
mediation cases
Issues arising from the interpretation or
implementation of the collective bargaining
agreement and those arising from
interpretation or enforcement of company
personnel policies. It shall be processed
 Exceptions:
through the grievance machinery as
established in the CBA or pursuant to
Sections 1 and 2, Rule XIX of Department
Order No. 40, Series of 2003, as amended,
and all unresolved grievance or issues shall
be submitted to voluntary arbitration
ISSUES COVERED (Sec. 6):
Termination or suspension of employment
issues;
Claims for any sum of money, regardless of
amount;
Inter-intra union issues, after exhaustion of
administrative remedies;
Unfair Labor Practice;
 CASES COVERED:
Closures, retrenchments, redundancies,
temporary lay-offs;
OFW cases;
Occupational safety and health standards
issues except those involving imminent
danger situation;
 CASES COVERED
Issues arising from other labor and
related issuances
Any other claims arising from
employer-employee relationship
 WHERE TO FILE?
All Provincial/District/Field Offices of the
DOLE
Regional Coordinating Council namely
NCMB, RAB of the NLRC, OWWA, POEA
 FILING/REQUEST FOR SENA
WHERE: (Sec. 5)

at any SEAD in the region where the

employer principally operates
Regional/provincial/district office where
the union or local chapter is registered
 WHO MAY FILE:
Aggrieved worker;
Union;
Group of workers; or
The employer
 BENEFITS OF SENA
Resolution of disputes is through consensus
and not through arbitration or litigation;
Focus on problem-solving through a process
that may encourage the constructive venting
of the disputants emotions;
 BENEFITS OF SENA
Less State Intervention:
Parties are the ones who decide on the
outcome of the dispute
Settlement by parties
Maintains relationship
Face-saving
Non-adversarial
 BENEFITS OF SENA
Cost efficient in terms of government and
parties resources