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HRM & Management

Development
Chapter#9
Introduction
The Role of the HR Division is to provide personnel
support service to the department of transportation in
organization.
Management Development is consists of training &
development of employees. It is the process, a
person makes a learning how to manage effectively.

According to Garry Dessler: Any attempt to


improve current future management performance by
imparting knowledge, change attitude or increasing
skills is known as Management Development.
Implications for Management Development
If we accept the mentioned propositions then we can identify:

Managerial Attitudes and Values: If Strategic HRM is


to be effectively implemented, managers must process of
values and attitudes that support the thinking that people
are central to the success of the organization.

Managerial Role and Relationships with Employees:


Managers should accept and adopt new roles and forge
new relationship with their employees.

Organizing Management Development Program: It is


related to establish organizations policies, objectives and
approaches (Pls see next slide).
Organization Management Development Program
When the organization has a clear set of policies, objectives and
approaches establish, it is in a position to consider the way to
organize and implement the development program.
There are several factors that need to be seriously
considered in organizing management development
programs. Beardwell & Holden discuss these as follows:
Availability of Suitable Managers
Reward and Appraisal Systems
Resourcing and Support
Promotion and Succession Planning
Structures and Systems
The Diversity of Management
The Ethics of Management Development

Like power and politics, the ethical conduct of


management and the ethical frameworks used by
developers, has received little attention beyond
academic journals and books. More recently, ethical
conduct has become an important consideration,
especially for human resource management, because of
its influence on managerial behavior.
For example, there is increasing publicity in the media
about organizations that are being accused of abusing
employee rights and exploitation. (Beardwell and
Holden, 1994:415)
Needs for Ethics Management Development
1. Orient new employees to the organizations ethics
program during new employee orientation.

2. Review the ethics management program in management


training experiences.

3. Involving staff in review of codes is strong ethics


training.

4. Involving staff in review of policies (ethics and


personnel policies) is strong ethics training.
Contd.

5) One of the strongest forms of ethics training is


practice in resolving complex ethical dilemmas.
(Three ethical-dilemma resolution methods)

6) Include ethical performance as a dimension in


performance appraisals.

7) The best ethical trainer: Bill Goodman, Chief HR


Officer at Aveda, describes, We start our training
even in our jobs ads, then adds, but the best trainer is
the behavior of our leaders.

8) Give all staff a copy of this complete guide to


ethics management
Objectives for Maintaining Ethics in
Management Development
There are numerous benefits in formally managing
ethics as a program, rather than as a one-shot effort
when it appears to be needed: Ethics programs:

Establish organizational roles to manage ethics

Schedule ongoing assessment of ethics requirements

Establish required operating values and behaviors

Align organizational behaviors with operating values


Contd.

Develop awareness and sensitivity to ethical issues

Integrate ethical guidelines to decision making

Structure mechanisms to resolving ethical dilemmas

Facilitate ongoing evaluation and updates to the


program

Help convince employees that attention to ethics is


not just knee-jerk reaction done to get out of trouble
or improve public image
Advantages of Maintaining Ethics in Management
Many people are used to reading or hearing of the moral
benefits of attention to business ethics. Advantages of
Maintaining Ethics are pointed out here in below list:

1) Attention to business ethics has substantially improve


society.
2) Ethics programs help maintain a moral course in
turbulent times.
3) Ethics programs cultivate strong teamwork and
productivity.
4) Ethics programs support employee growth and meaning.
Contd.

5) Ethics programs are an insurance policy, they help


ensure that policies are legal
6) Ethics programs helps avoid criminal acts of omission
and can lower fines.
7) Ethics programs help manage values associated with
quality management, strategic planning and diversity
management, this benefit needs far more attention.
8) Ethics programs promote a strong public image.
9) Overall benefits of Ethics programs.
10) Last and most formal attention to ethics in the
workplace is the right thing to do.
Steps to be taken for Ethics Development

1) Determine the level


2) Selection for trainees
3) Training program
4) Monitoring
5) Follow up
6) Evaluation
7) Disciplinary action for unethical activities
8) Feed back
Methods of Maintaining Ethics in Management
Development

Methods One Ethical Checklist


Twin Cities-based consultants, Doug Wallace and Jon Pekel
suggest the following ethical checklist to address ethical
dilemmas (8 test questions). Pls see the book page 245

Methods Two Ten Step Method of Decision Making


Wallace and Pekel also provide the ten stem methods. Pls
see the book page 246

Methods Three Twelve Questions to Address Ethical


Dilemmas. Please see the next slide
Contd.

Laura L. Nash poses 13 questions to help managers


address ethical dilemmas.

1. Have you defined the problem accurately?


2. How would you define the problem if you stood on
the other side of the fence?
3. How did this situation occur in the first place?
4. To whom and to what do you give your loyalty as a
person and as a member of the corporation?
5. What is your intention in making this decision?
6. How does this intension compare with the probable
results?
7. Whom could your decision or action injure?
Contd.

8. Can you confident that your position will be as valid


over a long period of time as it seem now?
9. Are you confident that your position will be as valid
over a long period of time as it seem now?
10. Could you disclose with qualm you decision or
action to your boss your CEO, the board of
directors, your family, society as whole?
11. What is the symbolic potential of your action if
understood? Misunderstood?
12. Under what conditions would you allow exceptions
to your stand?
13. Under what conditions would you allow exceotions
to your stand?
Guidelines for Ethics Development in
Managing Development
The following guidelines ensure the ethics management
program is operated in a meaningful fashion:

1. Recognize that managing Ethics is a Process.

2. The Bottom Line of an Ethics Program is


Accomplishing Preferred Behaviors in the
Workplace.

3. The Best Way to Handle Ethical Dilemmas is to


Avoid Their Occurrence in the First Plac
Contd.

4. Make Ethics Decisions in Groups, and Make


Decision Public, as Appropriate

5 .Integrate Ethics management with other Management


Practices

6. Use Cross-Functional Teams When Developing and


Implementing the Ethics management Program.

7. Value Forgiveness.

8. Note That Trying to Operate Ethically and making a


few Mistakes is Better than not Trying at all.
The End

THANK YOU

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