WORKPLACES AND LEADERS ??? ANNUAL EXPENDITURE ON LEADERSHIP DEVELOPMENT $ 14 billion in U.S. according to McKinsey & Co. $ 50 billion according to Harvard Kennedy School lecturer Barbara Kellerman $ 20 billion according to Jeffrey Pfeffer based on Association for Talent Development data Still low levels of job satisfaction & employee engagement Workplace bullying & harsh treatment of subordinates & co-workers continues According to The Conference Board and the consultancy Booz & Co. CEO tenures are down Terminations are up HR executives & senior leaders can fix these problems IF they want to EVALUATE LEADERSHIP DEVELOPMENT EFFORTS USING THE RIGHT MATRICES Some of the companies dont measure leadership development Others assess resource consumption or hours of employee training Very few measure whether it leads to improvements in satisfaction, turnover To get outcomes companies should focus on real learning/growth than entertainment HIRE PEOPLE WHO KNOW WHAT THEY ARE DOING Leading leadership speakers/experts (with degrees in social science or leadership experience) Ability to talk & present Knowing social science theory & evidence are table stakes for developing effective leaders STOP CHASING INSPIRATION Telling inspiring stories doesnt do much to create lasting change in case of alcoholism, obesity & drug abuse Listening to an inspiring speech motivates for a moment only FACE REALITY
Stop emphasizing rare examples of excellence
Confront problems rather than feel happy & comfortable Authors fill leadership books/blogs with exceptions rather than the rule Jim Collins found only a dozen of Level 5 leaders (who demonstrate modesty & other exemplary characteristics) in more than 1,400 companies he studied To improve the state of leadership identify what the norm is rather than describing the few who surpass it Example : In health care, instead of telling nice stories about doctors who wash their hands, quality experts measure hand washing frequency & then design & evaluate interventions to increase it UNDERSTAND THAT THE PROBLEM & SOLUTIONS BEGIN WITH US Key to improvement exists in the decisions we make People complain about absence of truthfulness but then continue to reward leaders who engage in strategic misrepresentation