Introduction to Human

1 Resource Management

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-1

 Learning Objectives
1. Explain what human resource
management is and how it relates to the
management process.
2. Show with examples why human
resource management is important to all
managers.
3. Illustrate the human resources
responsibilities of line and staff (HR)
managers.

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-2

 Learning Objectives
4.Briefly discuss and illustrate each of the
important trends influencing human
resource management.
5.List and briefly describe important traits
of todays human resource managers.
6.Define and give an example of evidence-
based human resource management.
7.Outline the plan of this book.

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-3

 Explaining what human
resource (HR) management
is and how it relates to the
management process.

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-4

 What is human resource (HR)
management and why
is it important?

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-5

 The Management Process
Planning
Organizing
Staffing
Leading
Controlling

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-6

 Review
Part of total management process
Focus on staffing processes
o Job analyses
o Recruiting
o Compensation
o Performance
o Compliance issues, etc.

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-7

 Human Resource (HR)
Responsibilities of Line
and Staff Managers

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-8

 Line and Staff Managers
Line authority
gives you the right
to issue orders
Staff authority
gives you the right
to advise others in
the organization

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-9

 Human Resource Duties
Line Managers
Job placement
Orientation & Training
Performance
Cooperation
Labor costs
Development

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-10

 Human Resource Duties
Staff Managers
Line function inside of
HR department
Coordination
Assist and advise

Sample HR organizational chart for a small

company
Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-11
 Review
Profits and performance
HR is a line function within HR
department
HR is a staff function to support line
management
Right person, right job

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-12

Important Trends in Human
Resource Management

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-13

 Trends in Human Resource
Management
Globalization
Competition
Deregulation
Increased indebtedness
Technological innovation
More high-tech & service jobs

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-14

 Trends in Human Resource
Management
More knowledge work
Aging workforce
Economic downturn
De-leveraging
Deregulation slowdown
Slower economic growth

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-15

 Globalization
Firms extend sales, ownership and
manufacturing to other countries
Sales expansion
Lower labor costs
Forming partnerships
Offshoring

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-16

 Indebtedness and
Deregulation
Stock brokering by banks
Lending practices
No money down
Spending > Income
Balance of payments
Treasury bonds

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-17

 Technological Trends

Smart phones
Tablet computers
Facebook
Job seeking

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-18

 Trends in the Nature of
Work

High-tech jobs
Service jobs
Knowledge work
and human
capital

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-19

 Workforce and
Demographic Trends

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-20

 Demographic Trends

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-21

 Generation Y Workers
Considered to be high-performance
and high-maintenance
Fair and direct supervisors
Creative challenges
Day 1 impact
Small goals
Faster and better workers
Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-22
 Retirees, Nontraditional
Workers, Workers from Abroad
Bringing retirees back
Multiple jobs
Contingent workers
Alternative work arrangements
Workers from abroad

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-23

 Economic Challenges and
Trends
GNP growth boom 2001 2008
Falling off a cliff
Debt accumulation
Worthless loans
Economy tanks

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-24

 Evidence-based Human
Resource Management

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-25

 Review
Globalization
Indebtedness and deregulation
Technology
Trends in the nature of work
Economic challenges and trends

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-26

 The New Human Resource
Managers

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-27

 Big Transactional
picture Services

The New
Human Talent
Competencies Resource Management
Managers

Performance,
results,
evidence-based Employee Ethics
practice Engagement

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-28

 Review
Talent management
Ethics
Employee engagement
Measurement
Evidence-based management
Value
New competencies

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-29

 Plan of the Book

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-30

 Plan of the Book

Practical tools
HR as a profit center
Strategic context
Evidence-based HR

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-31

 Review

The HR process
Importance
HR responsibilities
Trends

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-32

 All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior
written permission of the publisher. Printed in the United
States of America.

Copyright 2013 Pearson Education, Inc. Publishing as Prentice Hall 1-33