Needs Assessment

Report
Master Elementary School
Name: Gloria Butcher
Course Number: EDID6507
UWI Open Campus
Instructor: Dr. Laura Gray
 Overview
The Master Elementary School Needs Assessment was carried out as a systematic process
to determine and address the needs or “gaps” between current performance conditions
of teachers’ technological skills and the desired performance based on the school’s goals
and strategic objectives.
Goal: Students and staff are technologically literate and make maximum use of
technology in the Master School Learning Community.
Objectives: (a) Teachers are trained to teach their students to use technology to maximize
student learning.
(b) All staff are trained to maximum use of technology in the performance
of their duties at Master School.
 Gap Analysis
Multiple gaps were found after analyzing data collected from surveys
and other data collecting instruments

VanTiem, Moseley and Dessinger proposed prioritizing gaps

Priority was set based on the School’s goals and availability of Gap Summary
resources The goal of all teachers being technologically
literate and making maximum use of
Gaps were prioritized using a criticality scale technology is currently not being met
• Minimal technological skills- 30%
Van Tiem et al., 2012 • Not integrating digital technology in daily
practice- 60%
 Cause Analysis
Type of Cause Analysis Utilized
Root Cause Analysis
Reason: Has the potential to eliminate issues associated with the
root cause
Technique: 5 Whys
Root Cause
Reasons for using this technique:
No written school policy for teachers’
• Required no statistical analysis collaboration and mandatory planning for the
• Saved time and cut cost. integration of digital technology in their daily
practice.
• Eliminated symptoms and identified main cause/s
Problem: All teachers are not technologically literate and the majority are
not incorporating digital technology in their daily planning.
 Proposed Interventions
Interventions are purposeful acts that facilitate
change in performance.
• On-the job • Job
learning- • Job Aids-

Learning Intervention
description-

Job Analysis/Work Design

Performance Support
Monthly in- Targets Revise job
Training and non-training solutions were selected. house teachers’ description to
workshops competency include
• Just-in-time by technological
learning- team implementing competency
teaching- and
Some of these solutions are listed targets step by step
integrating
competency; videos for key digital
learning to use procedures for technology in
applications as using daily planning
the need arises technology in
the classroom

VanTiem et al., 2012

 Conclusion and Next Steps
Through the process of using the 5 Whys strategy for the cause analysis, it was observed that
there are a number of underlying issues in this case. Consequently, a wide range of solutions
were proposed to target the root cause as well as other underlying issues. Using the 5 Whys
strategy has helped with understanding the key issues which provided a point of reference for
the intervention selection. Since the scope of this project did not require implementation, the
next step in the process would be to prioritize the interventions. Interventions should be
planned in context of other activities and align with the mission, vision, goals and strategic
planning of the organization. Subsequently, the action plans will be scoped out and realistic
timelines will be set for implementation and change management. The Principal and
Management team will endorse the plan and communicate decisions to the staff.
Van Tiem et al., 2012
 References
Root Cause Analysis - Problem Solving From MindTools.com. (n.d.). Available
at: http://www.mindtools.com/pages/article/newTMC_80.htm
Van Tiem. D., Moseley, J. L., & Dessinger, J. C. (2012). Fundamentals of
Performance Improvement: A Guide to Improving People, Process, and
Performance (3rd Ed.). New York: Wiley.