Escolar Documentos
Profissional Documentos
Cultura Documentos
compound of
two Greek
Word
“Anthropos” Which can be
and “Logos” translated as ‘Human’
and ‘reason’
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Anthropology – means “reason
about humans” or knowledge about
humans”
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Cultural Anthropology
- Means ‘knowledge about cultivated
humans’. Knowledge about those
aspects of humanity which are not
natural, but which are related to that
which is
required
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CULTURE SOCIETY
Acquired Social
cognitive organizati
symbolic LIFE on of
aspect of human
existence life
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Culture comes in many
shapes and sizes. It
includes areas such as
politics, history, faith,
mentality, behavior
and lifestyle. The
examples above
demonstrate how a lack
of cultural sensitivity
led to failure.
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The are many definitions of the word
“Culture”
Culture is developed within the individual as
well as the outside environment
It is continually changing and dynamic
Culture is reflected in communication
patterns
Culture is way of acting, a way of behaving
Culture is a collective phenomenon
People who grow up in similar environment
tend to share common attitudes and behave
in similar ways
Culture is not inherited, it is learned
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Culture is a complex whole which include knowledge,
belief, art, law, morals, custom and other capabilities
and habits acquired by man as a member of society
(Edward Taylor, 1958)
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Culture is what all human beings learn to do, to use,
to produce, to know, and to believe as they grow
to maturity and live out their lives in the social groups
to which they belong
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CULTURE
(according to Geert Hofstede)
The collective programming of the mind
that distinguishes the members of
one category of people from another
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Culture is not only the way we do things.
It is also our attitudes, thoughts,
expectations, goals and values. It is the
rules of our society – the norms that tell
us what is and what is not acceptable in
the society
12
Material Culture – formed by the physical
objects that people create
Cars, clothing, books, buildings, computers
Archeologists refer to these items as artifacts
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Better service to international guests
Improved relations in the workplace
Increased return in business
Improved the industry and the
organization reputations
Better service to local community
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Specific to Inherited &
Individual PERSONALITY Learned
Specific to CULTURELearn
Group or ed
Category
Unive HUMAN Inherit
rsal NATURE ed
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Visible
Components
Dress
Habits Tradition
Appearance Behaviors
Language
Hidden
Components
Assumptions Time Orientation
Personality Styles Values
Expectations Rules/Roles
Thought processes Space Orientation
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Functional: each culture has a function to
perform; its purpose is to provide
guidelines for behavior of a group of people
Social Phenomenon: human beings
create culture; culture results from human
interaction and is unique to human society
Prescriptive: culture prescribes (sets down
or imposes) rules of social behavior
Learned: culture is not inherited; it is
learned from other members of the society
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Arbitrary: cultural practices and
behaviors are subject to judgment. Certain
behaviors are acceptable in one culture and
not acceptable in other culture
Value Laden: culture provides values and
tells people what is right and wrong
Facilitates Communication: culture
facilitates verbal and nonverbal
communication
Adaptive/ Dynamic: culture is constantly
changing to adjust to new situation and
environment; it changes as society changes
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and develops
Long Term: culture is developed
thousands of years ago and it was
accumulated by human beings in the
course of time and is the sum of
acquired experience and knowledge
Satisfy Needs: culture helps to satisfy
the needs of the members of a society
by offering direction and guidance
(Source: Reisinger, 2003, p.14)
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Dominant culture consists of several subcultures
Subcultures can be based on race, ethnicity,
geographic region or economic or social class
Race: a genetic or biological similarity among
people (Asians, Caucasians, etc.)
Ethnicity: a wide variety of groups of people
who share a language, history and religion and
identify themselves with a common nation or
cultural system
Geographical region: geographic differences
within countries or similarities between
countries
Economic and social class: differences in the
socio-economic standing of people 20
Each subculture community exhibits
characteristic patterns of behavior that
distinguish it from others within a parent
culture
Each subculture provides its members
with a different set of values and
expectations as a result of regional
differences
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Sub cultures
indicate the form
of private social
interaction
SUB CULTURE
SUB CULTURE
DOMINANT CULTURE
Cultural Differences in
Communication
Cultural Differences
Cultural Differences in in Rules of Social
Social Categories Behavior
Cultural Differences in
Service
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Different patterns of verbal communication
Language
Phonology (differences in sound)
Semantic (differences in meaning of words)
Syntactics (differences in the sequence of the words
and their relationships to one another)
Pragmatics (differences in effects of language on
perceptions)
Paralanguage
Intonation, laughing, crying, questioning
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Different patterns of non-verbal
communication
Body movement (kinetics)
Space and Touch: Use of personal space
(intimate, personal, social, public)
Sense of Time
Other non-verbal codes: clothing,
building, furnishing, jewelry, cosmetics,
skin and hair color, body shape
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Role, Status, Class, Hierarchy, Attitudes
towards human nature, Activity,
Relationships between individuals.
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Describing reasons and opinions
Expressing dissatisfaction and criticism
Joking, asking personal questions,
complimenting and complaining,
expressing dislike, showing warmth,
addressing people, apologizing,
expressing negative opinions and gift
giving
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Cultural differences on the interaction process
between a service provider and a visitor
Example: Chinese Hosts & American Tourists
Chinese escorting their guests everywhere,
providing them with a tight itinerary and not
leaving an opportunity to experience the
Chinese life style privately. The Chinese hosts
believe they have provided their guests with
courtesy.
American tourists may view such hospitality as
an intrusion and lack of trust.
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There are many dimensions of which
cultures differ
Some of the dimensions (scope) are:
According to Hall, cultures can be
differentiated on the basis of orientation
towards:
Human nature: agreements
Activity orientation
Human relationships: amount of space,
possessions, friendship, communication
Relation to time: past/ future
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Space orientation: public/ private
Hofstede (1980, 1984, 1991)
Power distance (PD): interpersonal
relationship develop in hierarchical society
Uncertainty Avoidance (UA): the degree to
which people feel threatened by ambiguous
situations
Individualism-Collectivism (IC): the degree
to which individual goals and needs take
primary over group goals and needs
Masculinity-Femininity (MF): the degree to
which people value work and achievement
VS quality of life and harmonious human
relations
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CULTURAL INTERACTION MODEL (PORTER AND SAMOVAR, 1988)
CULTURE A CULTURE B
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CULTURE C
Differing shapes of the individual
represent the influence of different
cultures on an individual
When an individual from Culture A
leaves its culture and reaches
Culture B, his or her behavior
changes because of the influence
of a culturally different society.
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1. In your own words, briefly define the term
CULTURE
2. Write 3 hidden and 3 visible components of
culture
3. List 3 important benefits of a multicultural work
force?
4. What is subculture?
5. Explain cultural differences in communication
and service and give examples
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THE END
“CONCEPT OF
ANTHROPOLOGY
AND CULTURE”
for the
Subject Course
UNDERSTANDING
CULTURE
SOCIETY &
POLITICS
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