SISTEMAS DE INFORMACIÓN Y ESTRATEGIA

EMPRESARIAL,
REDISEÑO. IMPLEMENTACIÓN DE SISTEMAS
DE INFORMACIÓN
Tecnologías de Información y eBusiness

VICTOR ALARCÓN R.
TIPOS DE SISTEMAS DE INFORMACIÓN

VICTOR ALARCÓN R.
 TIPOS CONCRETOS DE SI
TYPES OF SYSTEMS Strategic-Level Systems
5-year 5-year 5-year Profit Personnel
Executive Support sales trend operating budget Planning Planning
Systems (ESS) forecasting plan forecasting

Management-Level Systems
Management Capital
Information Sistems Sales Inventory Annual investment Relocation
(MIS) management control Budgeting analysis analysis
Decision-Support Sales region Production Cost Pricing/profitability Contract cost
Systems (DSS) analysis scheduling analysis analysis analysis

Knowledge-Level Systems
Knowledge Work Engineering Graphics Managerial
Systems (KWS) workstations workstations workstations
Office Document
Systems Word processing Electronics
imaging calendars
Operational-Level Systems
Machine control Securities Payroll Compensation
trading
Transaction Order tracking Plant scheduling Accounts Training &
Processing payable development
Systems (TPS) Order processing Material movement Cash Accounts Employee
control management receivable record keeping
Sales and Manufacturing Finance Accounting Human
Marketing Resources

VICTOR ALARCÓN R.
RELACIÓN DE LOS SISTEMAS: INTERACCIÓN

Executive
support
systems
(ESS)

Management Management
systems (MIS) systems (DSS)

Knowledge
Transaction
systems
processing
(KWS and
systems
Office
(TPS)
systems)

VICTOR ALARCÓN R.
SISTEMA DE INFORMACIÓN GERENCIAL (MIS)
Consolidated Consumer Products Corporation
Sales by Product and Sales Region: 2013

PRODUCT PRODUCT SALES ACTUAL PLANNED ACTUAL VS.

CODE DESCRIPTION REGION SALES PLANNED

4469 Carpet Cleaner Northeast 4,066,700 4,800,000 0.85

South 3,778,112 3,750,000 1.01
Midwest 4,867,001 4,600,000 1.06
West 4,003,440 4,400,000
0.91
TOTAL 16,715,253 17,550,000 0.95

5674 Room Freshener Northeast 3,676,700 3,900,000 0.94

South 5,608,112 4,700,000 1.19
Midwest 4,711,001 4,200,000 1.12
West 4,563,440 4,900,000 0.93

TOTAL 18,559,253 17,700,000 1.05

VICTOR ALARCÓN R.
ETAPAS DE LA TOMA DE DECISIONES

Is there a problem? Intelligence

What are the alternatives? Design

Which should you choose? Choice

Is the choice working? Implementation

VICTOR ALARCÓN R.