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© 2007 Oracle Corporation – Proprietary and Confidential

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Application Management Pack for


Oracle E-Business Suite
Collaborate 2007 SysAdmin SIG
Bor-Ruey Fu, Product Strategy
Server Technologies
Program Agenda

• E-Business Suite Lifecycle Management <Insert Picture Here>

• Application Management Pack


for Oracle E-Business Suite
• Overview
• Features
• Bundled Features Vs. Licensed Features
• Tips

© 2007 Oracle Corporation – Proprietary and Confidential


Program Agenda

• E-Business Suite Lifecycle Management <Insert Picture Here>

• Application Management Pack


for Oracle E-Business Suite
• Overview
• Features
• Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential


Lifecycle Management (LCM)

Overview
• End-to-end application ownership
experience for IT
• Implement to deliver business functions and
flows
• Manage and maintain to ensure business
service levels
• Upgrade to meet evolving business needs

Benefits
• Low total cost of ownership
• Reduced risk in IT operations
• Increased IT agility to respond to changing
business needs

© 2007 Oracle Corporation – Proprietary and Confidential


E-Business Suite LCM Tools

iSetup

Oracle Applications
Rapid Install Manager
/ Clone

Enterprise Manager
Applications DBA Utilities Grid Control

© 2007 Oracle Corporation – Proprietary and Confidential


E-Business Suite & Enterprise Manager

Database Deployment Middleware E-Business Suite

Apps Oracle
Application AS Applications
RDBMS DB Control Server Control Manager

Enterprise Manager

Repository Oracle HTML


Management UI
Server

© 2007 Oracle Corporation – Proprietary and Confidential


Program Agenda

• E-Business Suite Lifecycle Management <Insert Picture Here>

• Application Management Pack


for Oracle E-Business Suite
• Overview
• Features
• Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential


Application Management Pack for
Oracle E-Business Suite
• Application Management Pack for Oracle E-Business
Suite extends Enterprise Manager 10g Grid Control to
help monitor and manage an E-Business Suite
system more effectively .
• The pack integrates Oracle Applications Manager with
Enterprise Manager to provide a consolidated, end-to-
end E-Business Suite management solution
• Many features backward compatible with 11i
• License fee based

© 2007 Oracle Corporation – Proprietary and Confidential


Pack: Key Features

• Automated Discovery of Oracle E-Business Suite system


• E-Business Suite Cloning
• Enterprise Wide status of Clone jobs
• Automated clone process
• Customizable Templates
• Data Scrambling
• Service Level Monitoring
• Availability and Performance of Key Business Transactions
• Application
• Infrastructure
• Configuration Reporting
• Reporting on 100 plus configuration (technology stack)
• Much more…

© 2007 Oracle Corporation – Proprietary and Confidential


Pack: Value Proposition

•  Cost
• Reduce effort to manage multiple environments
• Centralizes monitoring and management of Oracle E-
Business Suite instances and other IT infrastructure
•  Risk
• Faster discovery and diagnosis of incidents
• Improve application service levels and performance
•  Agility
• Rapid provisioning and scaling of E-Business Suite
• Capturing activity metrics for trend analysis

© 2007 Oracle Corporation – Proprietary and Confidential


Pack: Grid / OAM Integration Architecture

Enterprise Manager 10g


EM
Grid Control Repository
OMS EBS
E-Business Suite Pack Pack

UI Drilldown

Oracle Applications EBS


Manager (OAM) Database EM 10g
Data Agent
Collection
Oracle Diagnostics AD and Job
EBS
(EBS) Utilities Execution
Pack

Applications Tier
E-Business Suite System

© 2007 Oracle Corporation – Proprietary and Confidential


Program Agenda

• E-Business Suite Lifecycle Management <Insert Picture Here>

• Application Management Pack


for Oracle E-Business Suite
• Overview
• Features
• Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Automatic Discovery of E-Business
Suite System
• Automatic discovery of the E-Business Suite system
by Enterprise Manager agent.
• Benefits
• Swift and easy discovery process, useful when monitoring
large number of Oracle Application instances on the Grid.
• Easier re-registration (with the Enterprise Manager Grid
Control) of the Oracle E-Business system when the topology
changes (new nodes added)

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning

• Oracle E-Business Suite systems can be automatically cloned


via the Enterprise Manager provisioning framework.
• Step-by-step interview guides administrators though the cloning
process.
• Can execute any required application-specific actions.
• Ability to modify the standard cloning process to include custom
actions.
• Benefits
• Plan, organize and execute enterprise-wide clone jobs from a single
location
• Maintain mirror systems at the same patch level and data
• Flexibility to adapt to an enterprise’s custom clone process

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Feature Highlights

• Clone Dashboard
• Monitor enterprise wide status of clone jobs
• Clone Procedure
• Best practices provided by Oracle for cloning Oracle
Applications
• Data Scrambling:
• Option to obfuscate data when cloning an environment
containing sensitive data

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Dashboard

• Clone Dashboard consist of three views


• Home View: Provides enterprise-wide status of clone jobs
• Images View: Deploy images on to a target system
• Procedure View
• Contains best practices provided by Oracle
• Provides ability to view / customize / run a specific clone
procedure

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Procedure

• Step-by-step interview that guides administrators


through the cloning process
• Cloning procedure classified into:
• Source to Target:
• Cloning process where the source system data is
extracted and applied onto a target system.
• Source to Image
• Cloning process where Source system data is extracted
and stored as an image.
• Image to Target:
• Process where the image is applied to a target system.

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Data Scrambling

• Obfuscating or removing sensitive data when cloning


an environment
• Process is irreversible
• Original data cannot be derived from the scrambled data.
• Data scrambling configured from within Oracle
Applications Manager
• Can be utilized in source to target and source to
image clone procedure

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Dashboard: Home View

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Dashboard: Image View

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Dashboard: Procedure View

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Procedure

© 2007 Oracle Corporation – Proprietary and Confidential


Cloning
Clone Procedure: Creating a Custom Procedure

© 2007 Oracle Corporation – Proprietary and Confidential


Overview

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Service Level Management

• Application Management Pack for Oracle E-Business


Suite automatically provides service level reporting for
the key Oracle E-Business Suite infrastructure and
application services.
• Service level alerts can be configured for throughput
and availability metrics.

© 2007 Oracle Corporation – Proprietary and Confidential


Service Level Management
Infrastructure Service

• Oracle E-Business Suite infrastructure being


monitored are:
• Concurrent Processing
• Forms Applications
• Workflow Services
• Self Service
• Infrastructure services status is determined from the
status of:
• The Core service
• Key components the service is dependant on, for eg:
Database Instance, Apps Listener. .etc.

© 2007 Oracle Corporation – Proprietary and Confidential


Service Level Management
Application Service

• Detailed guidelines to record and playback application services


(forms and html based) will be made available.
• Sample out-of-the-box application services for vision demo
database include:
• Order Management Module services like
• Order Management Infrastructure Service: Services monitored
are Concurrent Processing, Forms Applications, Self service
applications and workflow required by Order Management.
• Order Information Portal: Monitors Order Information Portal (OA
Framework) pages availability using beacons
• Order Entry: Monitors Order Entry (Form based) transaction
availability using beacons
• Ship Confirm: Monitors Ship Confirm (Form based) transaction
availability using beacons

© 2007 Oracle Corporation – Proprietary and Confidential


Service Level Management
Infrastructure and Application Service Status Page

Infrastructure
Application
© 2007 Oracle Corporation – Proprietary and Confidential
Service Level Management
Infrastructure Service Home Page

© 2007 Oracle Corporation – Proprietary and Confidential


Service Level Management
Infrastructure Service: Root Cause Analysis

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management

• View, compare and search the following Oracle E-Business Suite


configuration data:
• Application system configuration
• Application context files and key configuration files
• Patches applied
• Technology stack inventory
• Concurrent processing configuration
• Workflow configuration
• Benefits
• Compare snapshots of configuration information across multiple
Oracle E-Business Suite Systems
• View configuration information of various middle tier components
• Save configuration snapshots for comparative reporting

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application System Configuration: System Overview

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application System Configuration: Patch Information

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application System Configuration: Custom Objects

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application Context File: Database Tier

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application Context File: Database Tier

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application Context File: Application Tier

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Application Context File: Application Tier

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Patches Applied

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Technology Stack Inventory

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Concurrent Processing

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Workflow Configuration

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Workflow Configuration: Notification Mailer

© 2007 Oracle Corporation – Proprietary and Confidential


Configuration Management
Workflow Configuration: Deferred Agent Listener

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface

 Provides a comprehensive view of the E-Business


Suite system, plus links to common administrative
tasks in Oracle Applications Manager from Enterprise
Manager.
 Views available are:
• Home
• Performance
• Administration
• Maintenance
• Diagnostics
• Topology

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Home View

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Home View

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Performance View

Links directly into


Oracle Applications
Manager

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Administration View

View
Configuration
information of Links directly
system into Oracle
components Applications
within the Manager
Enterprise
Manager

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Maintenance View

Links
directly into
Oracle
Applications
Manager

Clone Operations
can be driven from
within Enterprise
Manager

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Diagnostics View

Links directly
into Oracle
Applications
Manager

© 2007 Oracle Corporation – Proprietary and Confidential


User Interface
Topology View

• View the infrastructure service


topology of the Oracle E-
Business Suite system
• View dependencies between
the infrastructure services, the
key system components, and
other services that define their
availability.
• Potential causes of failure, as
identified by Root Cause
Analysis are highlighted in the
topology view

© 2007 Oracle Corporation – Proprietary and Confidential


Features

• Automatic discovery of E-Business Suite system


• Cloning
• Service Level Management
• Configuration Management
• Intuitive User Interface
• Monitor JVM Usage

© 2007 Oracle Corporation – Proprietary and Confidential


Monitor JVM Usage

• Enterprise Manager monitors JVM usage in the latest


Java technology employed by Oracle E-Business
Suite.
• Monitors JVMs deployed across multiple nodes.
• Monitors the following JVM components:
• Application Module pool: Monitor active Application Modules
and the database connection used
• Locked AOL / J Connections: Monitor AOL / J connections
utilized by applications
• Cache Components: Monitor cache components of OA
Framework.

© 2007 Oracle Corporation – Proprietary and Confidential


Monitor JVM Usage

View the finer details within


Oracle Applications Manager

© 2007 Oracle Corporation – Proprietary and Confidential


Program Agenda

• E-Business Suite Lifecycle Management <Insert Picture Here>

• Grid Control Plug-in V1.2


• Application Management Pack
for Oracle E-Business Suite
• Overview
• Features
• Bundled Features Vs. Licensed Features

© 2007 Oracle Corporation – Proprietary and Confidential


Bundled vs. Licensed

Oracle Applications Manager Application Management Pack for


(Bundled) E-Business Suite (Licensed)
Dashboard for local Apps system in Central dashboard for all Apps systems
OAM. in EM, with drill downs into local OAM
instances.
Current availability and performance Current and historical availability and
metrics. performance metrics.
Rapid Clone command line utility. Central UI and automation of cloning
activities.
View and edit local configuration. View and compare configurations
across instances.
View local patch history. Compare history across instances.
View topology information (text). View graphical topology map with root-
cause fault analysis.

© 2007 Oracle Corporation – Proprietary and Confidential


Tips for Application Management Pack

• EBS R12 or 11i (11.5.10 with ATG Family Pack H


Rollup 4)
• Apply OAM Patch #5489352 in EM environment
• Apply these patches to EBS
• EBS 11i: Patch# 5473292
• EBS R12: Patch# 5843357
• Getting Started with the Application Management
Pack for Oracle E-Business Suite (Release 2.0)
• Metalink Doc ID 394448.1
• Application Management Pack for Oracle E-Business
Suite Release 2.0 Troubleshooting Guide
• Metalink Doc ID: Note 412044.1

© 2007 Oracle Corporation – Proprietary and Confidential


Tips for Application Management Pack
(continued)

• Oracle Applications Release 12 Upgrade Sizing and Best


Practices
• Metalink Doc ID: Note 399362.1
• Oracle Applications Upgrade Guide: Release 11i to Release 12
• http://download-
west.oracle.com/docs/cd/B40089_02/current/acrobat/r12upg11i.zip
• Application Management Pack for EBS blog
• http://blogs.oracle.com/schan/newsItems/departments/release12/20
07/02/23#a1242
• Additional Configuration and Deployment Options in R12
• http://blogs.oracle.com/schan/newsItems/departments/release12/20
07/02/22#a1240

© 2007 Oracle Corporation – Proprietary and Confidential


Summarize..

Pack Capabilities:
• Automated E-Business Suite
discovery
• Cloning Automation
• Service Level Monitoring
• Configuration Management
• Intuitive UI with Topology
views
• OAM integration
Grid Control 10gR3
Value:
•  Cost – Reduce effort to manage multiple environments
•  Risk – Faster discovery and diagnosis of incidents
•  Agility – Rapid provisioning and scaling of E-Business Suite

© 2007 Oracle Corporation – Proprietary and Confidential


QUESTIONS
ANSWERS

© 2007 Oracle Corporation – Proprietary and Confidential


For More Information

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LCM

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© 2007 Oracle Corporation – Proprietary and Confidential


© 2007 Oracle Corporation – Proprietary and Confidential
© 2007 Oracle Corporation – Proprietary and Confidential

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