Operation and

product management

Lt Col Tauhidul Islam

BGBM, PBGMS (Bar), psc, G+

Associate Professor
 Reference Books

Stevenson William J., Production and Operations

Management, Irwin McGrawHill, Boston, Ninth Edition
Krajewski Lee J. and Ritzman Larry P., Operations
Management: Strategy and Analysis, 5th edition.
Chase Richard B., Aquilano Nicholas J. and Jacobs F. Robert;
Production and Operations Management:, 8th Edition
Jack R. Meredith and Scott M. Shafer-Operations
Management for MBAs-Second
 COURSE DESCRIPTION

Introduce you with Operation Management

Introduce you with Product Management

Aware you of several techniques to engage your

managerial knowledge to deal with the challenges
faced in operation and production management field
 Course Assessment

Events Weightage

Semester Final Exam 40%

Midterm Exam 20%

Class Tests (Total four) 12%

Term Paper (with the different topic) Including Presentation 5%

Assignments and Case Studies (Individual/Group) Including

Presentation 10%

Regular Class Participation and Presentation 05%

Class Attendance, Seminar Attendance and Field Trip 5%

Attitude/Conduct/Manners 03%

Total 100%
 Distribution of Weight

Numerical Grade Letter Grade Grade Point

80% and above A+ (A Plus) 4.00
75% to < 80% A (A Regular) 3.75
70% to < 75% A- (A Minus) 3.50
65% to < 70% B+ (B Plus) 3.25
60% to < 65% B (B Regular) 3.00
55% to < 60% B- (B Minus) 2.75
50% to < 55% C+ (C Plus) 2.50
45% to < 50% C (C Regular) 2.25
40% to < 45% D 2.00
< 40% F 0.00
--------------------- I Incomplete
--------------------- W Withdrawn
 Course Contents
Week Class No Topic Discussion Point
1-2 1-2 Define Operations Management. Why study
Introducing with Students, self- Operations Management.
assessment, overview of the course,
reference books and materials Production system and its characteristics.
Different Types of productions (Craft, mass and
lean)

Introduction to Operation and Differences between Product and service

Ethics in Operations
Product management

Product or service design, Different approaches

of product or service design.

Kano model and Quality Function Deployment.

3 3 Productivity
Productivity and its impact, Factors that
affect productivity,

Way to improve productivity,

Competitiveness.
Class Test 1
Allocation of Case Study
 Course Contents

4-5 4-5 Procurement and Inventory:

Definition, Procurement cycle,

Procurement and Factors of better procurement, Ethics in

Inventory procurement etc.

Inventory – Definition, Types, Motives , Calculating

EOQ –

Just in time (JIT) inventory or zero inventory system

–

Problems and solutions,

Types of inventory classification.

6-7 6-7 Capacity planning: Introduction, Importance of

capacity decision,

Methods for determining capacity equirements,

Capacity
Capacity Cushion
Class Test 2
 Course Contents

8-9 8-9 Location and layout decision:

Needs for location decision,

Options for location decision

Location and Layout
Methods for choosing suitable locations,
Different types of layout:

Process, Product,

Hybrid and Fixed position – Creating hybrid

layout

Midterm
10-11 10-11 Forecasting: Features common to all
forecast, Steps in forecasting process,

Approaches to forecasting, some fore

Forecasting
casting techniques (Exponential smoothing,
least square method, n-periods moving
average etc.),
Seven keys to better forecasting.
Submission of Case Study
 Course Contents

12 12 Material Requirements Planning-MRP for

dependent demand:

Material Requirements The mechanics of MRP, MRP inputs, MRP system

Planning-MRP outputs,

MRP computations,MRP Extensions (MRP-II)

Class Test 3

13-14 13-14 Quality and Total Quality Management

Definitions,

Dimensions of quality,Elements of TQM,

Total Quality Process improvement,
Management ( TQM)
The plan-do-study-act cycle, Ishikawa diagram,
Pareto diagram etc.

Class Test 4

Submission of Case Study

Introducing Self
 Introduction to
Operation and
product management
 Content

Define Operations Management.

Why study Operations Management.
Production system and its characteristics.
Different Types of productions (Craft, mass and lean)

Differences between Product and service

Ethics in Operations
Product or service design, Different approaches of product or service design.
Kano model and Quality Function Deployment.
Where?
 Chapter 1
Projects in Contemporary Organizations