SAP Patient

Management
The Patient-
Centric Solution
 SAP Patient Management is ...

... the premium solution for patient

management in your hospital

... the integrated solution for your

outpatient and inpatient processes

... the patient-centric platform for your

administrative and clinical processes

 SAP AG 2002, Title of Presentation, Speaker Name 2

 1 - Patient Admission

“Hello. I’m Albert Dorn. I’ve an appointment

for a hip operation.”

Patient
Albert Dorn

“That’s right, you’re on my list. I just need a

few more details for your admission.”

Admissions Clerk
Maria Sanchez

 SAP AG 2002, Title of Presentation, Speaker Name 3

 Patient Admission

More efficient admission process for planned and

non-planned treatments

The patient admission procedure enables:

 Scheduling using pre-registration and waiting lists
 Fast and efficient admission by automatic transfer of data from
scheduling
 Variants custom-tailored to different admission situations, for example,
for deliveries or emergency cases

 SAP AG 2002, Title of Presentation, Speaker Name 4

 2 - Care Unit Work Station

“I was expecting the patient. I assign him to the

desired private room using Drag & Drop, and
order a TV for him at the same time.”
Nurse Mildred

 SAP AG 2002, Title of Presentation, Speaker Name 5

 Care Unit Work Station

All relevant patient information at a glance –

all functions for routine tasks on the care unit at the
click of a button.

The care unit work station

provides:
 Intuitive user interface
 Integrated display of
medical and
administrative data
 Customized user menu
 Cross-unit processing
 Personalized layout

 SAP AG 2002, Title of Presentation, Speaker Name 6

 3 – Clinical Supply Chain Management

During the initial examination, care unit

physician Dr. Ross discovers that
Physician
Mr. Dorn has diabetes for which he is
Dr. Ross
taking the prescription drug Insuman®.
The drug is not kept in stock on the care
unit and nurse Mildred has to order it
from the hospital pharmacy. Dr. Ross
signs the order electronically.

Pharmacist
Rebecca Hansen

 SAP AG 2002, Title of Presentation, Speaker Name 7

 Clinical Supply Chain Management

Implementation of the Clinical Supply Chain with optimized

use of all resources (warehouse, employees, materials, suppliers)

Delivering Vendor / Requesting

Supplier Nurse

Pharmacist Physician

Buying / Providing Approving

 SAP AG 2002, Title of Presentation, Speaker Name 8

 4 – Open Communication

“During surgery, we document the exact

progress of the operation in a special
OR Team
surgery system.

We enter data that is relevant for billing

and reporting. The surgery system
automatically transfers this data to SAP
Patient Management.”

 SAP AG 2002, Title of Presentation, Speaker Name 9

 Open Communication

Integrated System Landscape Through Open

Communication
Clinical
System
Communication in SAP Patient
Surgery Management:
Laboratory
System System  Intuitive user interface
 Easy data exchange and
simple further processing of
SAP Patient
data from connected systems
Mgmt  No duplicate data entry: once
entered, data is available in all
systems
 Flexible interfaces that can be
easily tailored to satisfy
customer requirements
Health Family
Insurer Physician

 SAP AG 2002, Title of Presentation, Speaker Name 10

 5 – Appointment and Resource Scheduling

“Before I was discharged, nurse Mildred

consulted with me and then scheduled
rehabilitation measures for me for the next 3
weeks in the affiliated rehabilitation center.”
Patient
Albert Dorn

 SAP AG 2002, Title of Presentation, Speaker Name 11

 Appointment and Resource Scheduling

Fast and efficient appointment scheduling and

optimum use of available resources

Appointment/resource scheduling enables:

 Appointment allocation from “anywhere”
 Fast and efficient appointment search at the click of a button
 Scheduling of single and group appointments, repeat
appointments and complex treatment units
 Access to daily schedules of physicians, treatment rooms and
medical devices
 GPs to access resources on the Internet

 SAP AG 2002, Title of Presentation, Speaker Name 12

 6 – Embedded Workflow

Mr. Dorn is discharged from the

Patient
hospital into the rehabilitation
Albert Dorn
center. The coding director is
automatically informed that Mr.
Dorn has been discharged.

Coding Director
Lee Adams

 SAP AG 2002, Title of Presentation, Speaker Name 13

 Embedded Workflow

Optimize your processes by proactively bringing the right

information and tasks at the right time to the right people

 Synchronize processes
 Allocate work items
to the right people
 Monitor deadlines
 Organize flow of
information
 Record history
(if required)

 SAP AG 2002, Title of Presentation, Speaker Name 14

 7 – Comprehensive DRG Support

“I check and complete the DRG-relevant

documentation. I carry out grouping and then
release the case for billing.”
Coding Director
Lee Adams

 SAP AG 2002, Title of Presentation, Speaker Name 15

 Comprehensive DRG Support

Easy DRG determination and intelligible verification tools

DRG support in SAP Patient

Management:
 Support of DRG
documentation in daily
operation
 DRG coding director work
station for intelligible
verification of relevant data
and determining DRG
 Billing of DRGs
 DRG-related analyses
 Portal for Coding Director

 SAP AG 2002, Title of Presentation, Speaker Name 16

 8 – Patient Accounting

“The billing data I get converged from all

possible sources. This means that my
workstation contains all the data I need for
rapid, problem-free billing.”
Patient Accountant
Philipp Borg

 SAP AG 2002, Title of Presentation, Speaker Name 17

 Patient Accounting

All billing-relevant tasks performed with ease

Case Insur-
ance
Data
The billing work station enables:
Down Services
 Support of DRG documentation
Payts in daily operation
 Fast access to all information
 Support for all billing methods
 Efficient processing of all
Simu-
Checks
lation business transactions
pertaining to patient accounting
Compar-
ison  Full integration with Financial
and Cost Accounting
 Analyses
 Data exchange with insurance
providers
Invoice

 SAP AG 2002, Title of Presentation, Speaker Name 18

 9 – Integrated Financial Accounting

“In Financial Accounting, integration with the patient

management system has been a great benefit.
The automatic posting of invoices means that
incorrect postings are now a thing of the past.”
Accountant
Christine David

 SAP AG 2002, Title of Presentation, Speaker Name 19

 Integrated Financial Accounting

Data captured at its source.

Automatic posting of documents directly where they belong.

SAP Patient Management Financial Accounting

Down Payt Private

€200 Room Patient Aetna Life Ins.
300 200 700

Revenue Nrs.Charge Revenue Prv.Room

700 300
Aetna Life Nursing
Insurance Charge

 SAP AG 2002, Title of Presentation, Speaker Name 20

 10 – Integrated Cost Accounting

“I check the profitability of all patients who have

undergone hip operations in the last quarter. For
cases with more than average costs, I carry out a
detailed analysis.”
Controller
Daniel Hall

 SAP AG 2002, Title of Presentation, Speaker Name 21

 Integration with Controlling

Cost transparency in medical service processes

SAP Patient Management Controlling

Case Lisa Huber

--
Medication Accommodation Case Hubert Meier
--
Case Albert Dorn
---------------------------------
Costs “Are hip operations
Nursing effort 350.- profitable for us?“
Medication 117.-
....
Revenue
Nursing charge - 700.-
Nursing Care Surgery Private room - 300.-
....
Balance ....

 SAP AG 2002, Title of Presentation, Speaker Name 22

 Benefits at a Glance

Patient-centric all information exists and can be analyzed

on a patient basis

Comprehensive from scheduling to final costing in CO

Integrated all pertinent data is available round

the clock where required

Flexible can be tailored to your organizational processes

Role-based work stations and work flows tailored to meet

the needs of different users

Open flexible connection to all existing systems in

your hospital

 SAP AG 2002, Title of Presentation, Speaker Name 23

 And What Do Our Customers Say?

More than 500 hospitals worldwide run SAP Patient

Management and take advantage of SAP’s longtime
experience in the healthcare sector.

“SAP Patient Management - a solid, dependable

and flexible product.”
Hospital Britanico de Buenos Aires, Argentina

“Time and cost savings are besides the optimized patient

orientation the result of the wide scope project.“
Krankenhaus der Barmherzigen Schwestern, Austria

 SAP AG 2002, Title of Presentation, Speaker Name 24