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Systems
Investigation
and Analysis
Participants in System Development
Systems Analysts
Stakeholders
Specialize in analyzing
Benefit from the
& designing business
systems develop-
systems.
ment effort
Programmers
Users Modify/develop
Interact with the programs to satisfy
system regularly user requirements.
Creative Analysis
Investigates new approaches to
existing problems.
Critical Analysis
Unbiased & careful questioning
of whether system elements are
related in the most effective/
efficient ways.
Systems Investigation
ID problems & opportunities
Systems Analysis
Study existing systems & work processes
Systems Design
Lays out how the system will do what
it will do
Systems Implementation
Assemble components & put new/
modified system into operation.
Systems Maintenance and Review
Ensures the system operates & is modified
to keep up with business changes.
Chapter 12 8 IS for management
Prototyping: The Iterative Life Cycle
Operational Prototype
Accesses real data files, edits
input data, makes necessary
computations & comparisons, &
produces real output
Non-operational Prototype
A mockup or model that
includes output & input
specifications & formats
Managing Change
Requires the ability to
recognize existing or
potential problems &
deal with them before
they become a serious
threat to the success
of the new/ modified
system
Identifies potential
problems & opportunities
& considers them in light
of the company’s goals
SI report summarizes
results of systems
investigation & the
process of feasibility
analysis & recommends
a course of action
Structured Interview
Unstructured
Interview
Direct Observation
Questionnaires
Statistical Sampling
Data Flow
Diagram (DFD)