|
 

A study on job satisfaction of employees

in private sector banks

Presented by Group 41 , 7 , 13,43 , 46

, 59 , 64 & 15
 |oll no. 41 Introduction :-
_ Banks have an important role in a country to
achieving its economic goal . Banks affects
whole monetary system . Its also well known
that every organization dependence on its
human resource . So employee satisfaction is
very important to grow banks also .
 eed of study :-
_ A satisfied , happy & hard working employee
is the biggest assets of organization .
_ Higher job satisfaction in private sector banks
not only affects the performance of but also
growth of entire economy .
 Scope of study :-
_ There are many private sector banks in India
but this study is limited to Warangal distt. In
A.P.
_ Three private banks were selected : ICICI ,
HDFC & SIB .
 Step:-1 i
i ii     
 i
A satisfied , happy & happy employee is the
biggest assets of any organization, it not only
affects efficiency of banks performance but
also affects the entire economy of country .
Managing human resource of private banks for
success of banking .
To know job satisfaction level among employees
of private banks .
 Cont͙
Ö ii  i
:-
_ To know various factors that affects
employees job satisfaction .
Like it may be Salary
Working hours
Holidays in a week
gender
 Cont͙.
_ Interested work is given
_ Appraisal
_ Incentives
_ Promotion
_ Environment
_ Job level
Improvement given out by employees
 Cont͙
_ To study & compare the present job
satisfaction level among bank employees .

_ To study whether the job satisfaction is

affected by difference in job levels within the
same bank .
Ö ii  
i
:-
Ho :-employees are satisfied with their job in
private sector banks (ICICI , HDFC , SIB)
H1 :- employees are not satisfied with their job in
private sector banks (ICICI , HDFC , SIB)
In statement :- employees of private sector
banks are highly satisfied with their job .
 |oll no. 7 |esearch Design
It is based on the objectives formulated during the
initial stage of the research. It includes all details
regarding the research such as where the information
should be obtained from, the time and budget
allocated etc.
 V |


i:-
_ Population ʹ total no. of bank employees .
_ Target population ʹ list all private sector
bank͛s employees in Warangal .
_ Sampling frame ʹ we took ICICI , HDFC & SIB
three banks͛ employees .
_ Sample unit ʹ each & every employee of these
three banks .
 Size
My total population size is 50,000.

And my sample population is 50.

We use survey method for conducting the

research.
 Time allocation
The total time taken/allocated to conduct the
research and coming to the outcome.

±i  
 i

 

 Budget allocation
The total budget that is allocated to conduct the
research. Budget is required to meet the expenses
etc in conduction the survey etc.

v
  
ii

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Mathematical and Statistical Method
We are taken sample size as 50,

so it is large sample

For this purpose we calculate the research problem

Appling chi square test , t-test & one way anova .
 V  |
 
:-

_ There are 4 basic method for conducting

research study
i. Secondary data
ii. Survey method
iii. Experimentation
iv. Observation
_ Our research is based on the survey method.
As we are using pre tested questionnaire And
in survey method we can divide it into
i. Self-administered
ii. Personal interview
iii. Mailing the questionnaire
iv. Telephonic interview
 |oll no. 13 | 

 i
 
i



_ To explore the effect of demographic factor of
on level of job satisfaction in selected private
banks ͚ employee .

_ To know level of job satisfaction in employee

in selected private banks .
 V  Vi 

:-
_ 1. Defining the target population.
_ 2. Specifying Sampling frame. Sampli
_ 3 . Specifying the sampling unit. ng
_ 4. Specifying the Sampling method. proces
_ 5. Determining the Sample size. s has 7
_ 6. Specifying the Sampling plan. steps.
_ 7. Selecting the sample.
 V  Vi 

:-
_ This process has 7 steps
1. Defining the target population - list all
private sector bank͛s employees in Warangal .
Its 5000

2.Specifying the Sampling frame ʹ we took ICICI

, HDFC & SIB three banks͛ employees .
Its 500
 Cont͙.
3 . Specifying the sampling unit - each & every
employee of these three banks .

4. Selecting Sampling method ʹ we used

convenience sampling method , Its one of the
non random sampling method
 Cont͙.
.

5.Determination of Sample size ʹ we took 50

employees , sample size is taken according to
our group mate own decision because of non-
random sampling .
 Cont͙͙
6. Specifying theSampling plan ʹ we selected
three pvt. Sector banks ICICI , HDFC & SIB .

7. Then we selected three banks͛ employee

which are 50 .
 |oll no. 43 V  
i i
:-
1. ame - _____________

2. Age - a- < 25
b- 25- 35
c- 35-45
d- 45- 60
 Cont͙.
3. Gender - male / female

4. Education ʹ a - no degree
b ʹ graduation
c - diploma
d ʹ post graduation
 Cont͙
5. Working hours ʹ a - < 7 hrs
b ʹ 7- 9 hrs
c ʹ 9 ʹ 11 hrs
d - > 11 hrs
6. Salary ʹ a- < 10,000
b- 10,000 ʹ 20,000
c ʹ 20,000 ʹ 30,000
d - >30,000
 Cont͙..

7. Job level ʹ a ʹworkers

b ʹ low level managers
c - middle level managers
d ʹ top level managers
 Cont͙..
9 .Marital status ʹ Single / married

10. Satisfaction level ʹ a- highly satisfied

b ʹ satisfied
c ʹ neutral
d ʹ dissatisfied
e ʹ highly dissatisfied
 yes / no
_ Does anyone listen to my opinion?
_ Does my boss care about me as a person?
_ Do I have the resources to successfully
complete my job?
_ Do I have the chance to learn and grow on this
job?
_ Do I understand what is expected of me?
 |oll no. 46
 !
  i :-
V"  #i  $ %   &'()
1 * 

Male 30 60%
Female 20 40%
Total 50 100%
2 +
 
i 
no degree 5 10%
graduation 25 50%
diploma 10 20%
PG 10 20%
Total 100%
 Cont͙.

   

< 10,000 5 10%

10,000-20,000 10 20%

20,000- 30,000 25 50%

>30,000 10 20%

total 50 100%
 Cont͙.
È ,i
-  '



<7 5 10%
7- 9 25 50%
9- 11 15 30%
>11 5 10%
total 50 100%
Marital status
Single 15 30%
Married 35 70%
total 100 100%
 Cont͙.

  
   

Workers 10 20%

Low level mgr. 15 30%

Middle mgr. 20 40%

Top mgr. 5 10%

total 50 100%
 Cont͙
_ Does anyone listen to my opinion?
Yes- 70% no ʹ 30%
_ Does my boss care about me as a person?
yes ʹ 80% no ʹ 20%
_ Do I have the resources to successfully
complete my job?
yes ʹ 60% no ʹ 40%
 Cont͙
_ Do I have the chance to learn and grow on this
job?
yes ʹ 70% no ʹ 30%

_ Do I understand what is expected of me?

yes ʹ 90% no ʹ 10%
|oll no . 59 Data evaluation is takes place by using
various mathematical and stastical tool.

aHere according to the problem the sample size is

large.

aHere the total population is taken as 5,000.

aThe sample size 50.

 V .Ö
i  :-
Vi
i 
    / i

Highly satisfied 2 4%
Satisfied 43 86%
eutral 1 2%
Dissatisfied 4 8%
Highly dissatisfied - -
total 50 100
 /*1

   ! ±-±/+

0-10000 2 3 1 2 8

' 0-1 10000- 1 2 4 3 10

20000

20000- 4 8 7 3 22
30000

30000- 4 1 3 2 10
40000

TOTAL 11 14 15 10 50
 Here r = - .06

The value of ͞r͟ is nearly equals to 0.

So there is no any relation between the age and

the income of the employee.
|oll no. 15 V  i  2
  :-
_ Summary ʹ we took three private bank for
study ICICI , HDFC & SIB . Sample size of our
research is 50 . For selecting sample we used
one of the non random sampling method
convenience sampling & for evaluating data
we used chi square , t ʹ test & anova
 Cont͙
_ Limitations of study ʹ study heavily depends
on the response given by respondents to
questionnaire.
_ The employees of private sector bank were
very hesitant to cooperate they thought that
result might be communicated to senior
officers .
 Cont͙͙
The |esults - indicates that layoff threats
_ quick turnover
_ less welfare schemes and
_ less scope for vertical growth increase job
dissatisfaction.
 Cont͙..
_ Suggestions - secure job environment , welfare
policies and job stability increase the degree
of job satisfaction.
 Conclusion :-
_ Employee working in private sector banks are
mostly satisfied with their salary , nature of
work & other allowances but they were
complaining about long working hours
±/ 34-5