MANAGEMENT

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 INTRODUCTION

THE FOUR MANAGEMENT FUNCTIONS

ORGANIZATIONAL PERFORMANCE

MANAGEMENT SKILLS

MANAGEMENT TYPES

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 INTRODUCTION

What is Management?
- attainment of organizational goals
in an effective and efficient manner
through planning, organizing, leading and
controlling organizational resources.

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 The Process of Management

Planning

Performance
Resources o Attain
o Human goals
o Financial Controlling Organizing o Products
o Raw Mat o Services
o Technlgcal o Efficiency
o Informtn o Effctivnes

Leading

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 INTRODUCTION

FOUR MANAGEMENT FUNCTIONS

ORGANIZATIONAL PERFORMANCE

MANAGEMENT SKILLS

MANAGEMENT TYPES

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 FOUR MANAGEMENT FUNCTIONS

• Select goals and • Assign

ways to attain responsibility
them for task
accomplisment

PLANNING ORGANIZING

CONTROLLING LEADING

• Monitor • Use influence

activities and to motivate
make employees
corrections

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 PLANNING

 define goals for future organizational

performance
 decide on the tasks and resource use needed
to attain them
 lack of planning ---- or poor planning ---- can
hurt an organizational performance

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 ORGANIZING

 assigning tasks
 grouping tasks into departments
 allocating resources to departments

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 LEADING

 creating a shared culture and values

 communicating goals to employees
throughout the organization
 infusing employees with the desire to
perform a high level

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 CONTROLLING

 monitoring employees activities

 determining whether the organization is on
target towards its goals
 making corrections as necessary

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 INTRODUCTION

FOUR MANAGEMENT FUNCTIONS

ORGANIZATIONAL PERFORMANCE

MANAGEMENT SKILLS

MANAGEMENT TYPES

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 ORGANIZATIONAL PERFORMANCE

 Organization – a social entity that is goal

directed and deliberately structured
- made up of two or more people;
- designed to achieve some outcome;
- tasks are divided and responsibility for
their performance is assigned to
organization members

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 ORGANIZATIONAL PERFORMANCE

 Effectiveness – the degree to which the

organization achieves a stated goal (doing
the right thing)
 Efficiency – use of minimal resources ---
raw materials, money and people --- to
produce a desired volume of output
(doing things right)
 Performance – the organization’s ability to
attain its goals by using resources in an
efficient and effective manner
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 Measuring Organizational
Effectiveness

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 The McKinsey 7S Framework

Hardware Software

Strategy Shared Values

Structure Skills

Systems Style

Staff

- Seven elements need to be aligned and mutually

reinforcing
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 The McKinsey 7S Framework

• Strategy: the plan of action to help the

organization attain its goals.
• Structure: the way the organization is
designed and managed.
• Systems: daily activities and procedures that
staff members engage in to get the job done.
• Shared values : these are core values of the
company

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 The McKinsey 7S Framework

• Style: the styles of leadership adopted,

corporate culture and general work ethic.
• Staffing: the company has hired able people,
trained them well, and assigned them to the
right jobs.
• Skills: the employees have the skills and
competencies to carry out the company’s
strategy.

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 INTRODUCTION

FOUR MANAGEMENT FUNCTIONS

ORGANIZATIONAL PERFORMANCE

MANAGEMENT SKILLS

MANAGEMENT TYPES

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 Types of Management Skills

• Conceptual Skills – cognitive ability to see the

organization as a whole and the relationship
among its parts
• Human Skills - the ability to work with and
through other people and to work effectively
as a group member
• Technical Skills – the understanding of and
proficiency in the performance of specific
tasks
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 Relationship of Mgt. skills to Mgt. Level

Management Level

Top Managers
Middle Managers Conceptual Human Skills Technical
Front –Line Mgrs. Skills Skills
Non managers (Personnel)

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 INTRODUCTION

FOUR MANAGEMENT FUNCTIONS

ORGANIZATIONAL PERFORMANCE

MANAGEMENT SKILLS

MANAGEMENT TYPES

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Mgt. Levels in the Organizational Hierarchy

CEO TOP MANAGERS

Group VP-
Head Admin
Business Unit Head
General Mgr. Administrator MIDDLE MANAGERS
Department Manager
Product Line or Information
Services Mgr. Services Mgr.
Functional Head FIRST-LINE
Production, Sales, R&D MIS, HRM, Accounting MANAGERS
Supervisor Suprvisor
Nonmanagerial Employees
Line Jobs Staff Jobs
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Reference:
Daft, Richard L., Management 5th edition 2002

THE END

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