ORGANIZATION
-a group of individuals
who work together
toward goals
MANAGER
-person who responsible
for POLC activites of
organization
MANAGERIAL ROLES
 Interpersonal roles
1. Figurehead – performing
ceremonial duties
2. Leader –
hiring,training,motivate
3. Liaison – perfom,interact
with people outside
 Informational roles
4. Monitor – seek information
5. Disseminator –
internal/external info. will
be transmit to subordinate
6. Spokeperson –
transmitting info to people
outside
MANAGEMENT SKILLS
1. Technical – use procuders,techniques,knowledge of
MANAGEMENT
- Process of POLC
human,material,finance,resources in
organization
- Process of administering and coordinating
resource effectively
 Decisional roles
1. Entrepenuer – improve unit /
initiate change
2. Disturbance handler –
corrective action when
unexpected situation
3. Resource allocator – allocating
organization resource
4. Negotiator – representing
organization
specialized field
2. Human – ability to work effectively with other people
3. Conceptual – ability to coordinate the organization
activities
MANAGEMENT PROCESS
 Planning – defining goal
 Organizing - Determine what tasks are
to be done, who is to do them, how
the task are to be grouped
 Leading – motivating subordinate
 Controlling – monitoring activites
MEASURING MANAGERIAL
PERFORMANCE
1. Performance efficiency
- The ability to do the right things
2. Performance effectiveness
- Ability to choose the
the right thing