Presenter：

When etichal abuses are comitted, the most probable

victims are customers.

This is expected of the high frequency of transactions

between the company and the customers.

The types of abuses vary and they come in forms as

varied as the transactions.
Entrepreneurs are expected by society to treat
their customers fairly and not to act in ways that
will be harmful to them. Entrepreneurs should
provide support as for consumer rights
wich are as follows:
1. the right to be safe;
2. the right to be informed;
3. the right to choose; and
4. the right to be heard.
 01
The Right to Be Safe
Consumer expect that the products and
services that they buy will do them no
harm, They also expect to be free from
bodily harm when they are inside the
entrepreneur's business premises.
Manufactured drugs intended for sale the
general public must first pass the standard
requirements of the Food and Drugs
Administration.
 02

The right to Be Informed

Consumers make purchasing decisions
often. Advertisements and information
printed on labels are some of the ways of
providing information to consumers about
products and services.
 03

The Right to Choose

Firms that intend to adhere to business

ethics should strive to protect
consumers' rights to choose, what
products and services they need and
intend to purchase.
 04

The Right to Be
Customers haveHeard
the right to
communication their concerns to
entrepreneurship they patronize.

To support the customer's right to be

heard, some companies install a system of
receiving and processing complaints.
There is always the possibility that business firms,
including entrepreneurship, will commit unethical
acts toward their employees. An example is the
ethical question faced by a manager in deciding
whether or not to give hiring preferences to a
relative to a relatives of his superior.
Good ethical conduct requires
entrepreneurs to be aware of their
responsibilities to employees. These are
the following:

1.Workplace safety;
2.Quality of life issues;
3.Avoiding discrimination; and
4.Preventing sexual harassment.
 01
Workplace Safety

The ethical entrepreneur is one who

makes sure that the workplace is safe for
employees. Sufficient ventilation must be
maintained. Fire exits must be provided.
Machines and chemical must be handled
by properly trained personnel.
 02
Quality of Life issues
Many employees are burdened by problems
about maintaining a good balance between
workplace is safe for employees.

Many years ago, such concerns are taken for

granted because most Filipinos have extended
families and there is someone who would take
care ogf the children and the elderly

As a remedy to the above concern, progressive

companies provide day-care facilities for the
children of employees. Housing is provided near
the work sites.
 03

Avoiding
Discrimination
very one has the right to work in a
place where discrimination is not
practiced.
 04
Preventing Sexual Harassment
Sexual harassment refers to unwelcome sexual advances,
request for sexual favors, and other verbalor physical contact
of a sexual nature.

In preventing sexual harassment, the entrepreneur needs to do

the following:

1.Issue a specific policy statement probihiting sexual

harassment;
2.Develop a complaint procedure for employees to follow;
3.Create a work environment that encourages sexually
harassed employees to report their experinces;
4.Establish a committee to investigate sexual harassment
claims;and
5.Take disciplinary actions againts harassers.
Entrepreneurship operate in conjunction with
the efforts of suppliers, agents, and various
types of middlemen. Another example would
be the company’s sales manager extending
favors to a trader by giving priority to deliver
of orders, in exchange for personal favors.
The country’s Financial system survives partly because investors and other
players have placed a certain degree of trust in firms they deal with.

Trust and confidence, however, are eroded by wrong doings of some firms. The
investment scams perpetrated by some scheming person do not provide good
examples of ethical firms.

Misrepresentation concerning the financial health of firms, land swindles,

embezzlement and misleading reports about non-existent assets are only some
of the unethical and illegal practices that undermine our country ’s financial
stability.
THANKS YOU!